What is N-sight?
N-able N-sight RMM (formerly N-able RMM) is a complete remote monitoring and management platform designed to make managing, maintaining, and protecting IT assets easy for IT service providers, MSPs, and in-house IT professionals. From a single web-based dashboard, you get fast access and support tools, robust remote monitoring and management with patch management and drag & drop automation included, and ticketing & billing. N-able N-sight RMM is built for those who need to do more and earn more
Who Uses N-sight?
Managed Service Providers and in-house IT Professionals who need to get up and running quickly and securely. N-able N-sight RMM is designed for ambitious, agile, emerging MSPs and IT Departments.
Where can N-sight be deployed?
Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
N-sight videos and images
Features of N-sight
- Access Controls/Permissions
- Asset Tracking
- Audit Management
- Automatic Patch Deployment
- Automatic Scans
- Backup and Recovery
- Bandwidth Monitoring
- Billing & Invoicing
- Capacity Management
- Change Management
- Collaboration Tools
- Compliance Management
- Configuration Management
- Contract/License Management
- Deployment Management
- Event Logs
- For MSPs
- IP Address Monitoring
- IT Asset Management
- Incident Management
- Internet Usage Monitoring
- Inventory Management
- Issue Auditing
- Issue Management
- Knowledge Base Management
- Maintenance Scheduling
- Network Analysis
- Network Monitoring
- Network Wide Management
- Patch Management
- Policy Management
- Portfolio Management
- Problem Management
- Project Management
- Real-time Alerts
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Resource Management
- Self Service Portal
- Server Monitoring
- Simple Network Management Protocol (SNMP)
- Time & Expense Tracking
- Vulnerability Scanning
Alternatives to N-sight
Reviews of N-sight
SolarWinds RMM (formerly N-Able) is a great RMM tool
Comments: Great solution for an RMM tool. The management of the alerts and system is the best overall of the competitors. Would recommend as long as the PSA tool links to it well.
Very intuitive interface and easy to learn. Easy to navigate and manage individual endpoints and quiet noisy alerts. Great integration with direct hardware monitoring as well.
Remote access software has historically been an additional feature. Very competitive market and some aspects are not the "best" in the market, including remotely connecting to computers. SolarWinds is also only breaking into the PSA market so there is not a direct connecting service to link on day 1 without looking at other vendors.
Reasons for Switching to N-sight: SolarWinds is a great RMM tool and can be linked nicely with Connectwise Manage. ConnectWise pushes hard to force the linking of Control, which makes this a difficult decision.
A decent mix with different tools
Comments: Their platform has absolutely put us in a better position for supporting our users working across multiple locations and offices.
Solarwinds is building a very broad set of tools helping MSPs and admins manage corporate IT users, networks, and assets. I really like that a big part of their strategy consists of recurring available trainings of not only their own software, but best practices. I have already learned a great deal working with their platform.
They are still growing and adding on. It sometimes gets a little frustrating that all the toolsets are not directly integrated into their RMM platform.
Alternatives Considered: ConnectWise Manage
Reasons for Choosing N-sight: RMM had the broad tools to better manage our resources than a simple remote support tool.
Switched From: GoToAssist
Reasons for Switching to N-sight: cheaper and felt like they would be easier to work with getting training, etc.
Comments: It’s OK. Not sure I’m ready to change from it. Have created many custom jobs.
Been using the product for years. It’s hard to change another one. It does have many features and integrations.
It’s expensive and hard to navigate. When a job fails it gives you little to no information about why it fails.
You don't need to spend more money elsewhere
The main pro for us has been that it is pay what you use. Many other RMM tools will lock you into 3 year contracts and make you buy hundreds of seats and you will pay for them regardless if you use them or not. We loved that the remote control tool was based on Teamviewer
The initial interface was kind of clunky. And we really didn't like when they changed the remote control client. We've gotten used to it now though.
Alternatives Considered: ConnectWise Automate
Reasons for Choosing N-sight: It was stile N-Able back then and the platform was just terrible. It cause all sorts of network issues.
Switched From: N-central
Amazing remote manamgement software
I love how simple it is to manage my systems with this software. I can remotely control every single endpoint in my organisation, pull an assest list when I need it, keep an eye on virus threats and even deploy virus protection all via a simple interface
The only additional feature I'd like to see is the ability to freeze the remote display, so the user cannot see what actions are being performed, like entering sensetive parts of systems etc.