15 years helping British businesses
choose better software

What is N-sight?

N-able N-sight RMM gives you the tools you need to run your IT business or department without bogging you down in the day-to-day. Simplify your ticket workflow by automatically generating tickets for issues you deem critical. Make service delivery and management a breeze with fast ticketing, easy scheduling, and comprehensive billing. Reduce the time you spend on back-office tasks so you can focus on providing outstanding service.

Who Uses N-sight?

Managed Service Providers and in-house IT Professionals who need to get up and running quickly and securely. N-able N-sight RMM is designed for ambitious, agile, emerging MSPs and IT Departments.

Where can N-sight be deployed?

Cloud-based
On-premise

About the vendor

  • N-able

N-sight support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Antigua & Barbuda, Argentina, Australia, Austria, Bahamas and 36 others

Languages

English

N-sight pricing

Starting Price:

US$99.00/month
  • Yes, has free trial
  • No free version

N-sight does not have a free version but does offer a free trial. N-sight paid version starts at US$99.00/month.

Pricing plans get a free trial

About the vendor

  • N-able

N-sight support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Antigua & Barbuda, Argentina, Australia, Austria, Bahamas and 36 others

Languages

English

N-sight videos and images

N-sight Software - N-able RMM Dashboard
View 2 more
N-sight video
N-sight Software - N-able RMM Dashboard

Features of N-sight

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Asset Tracking
  • Audit Management
  • Automatic Patch Deployment
  • Automatic Scans
  • Backup and Recovery
  • Bandwidth Monitoring
  • Billing & Invoicing
  • CRM
  • Capacity Management
  • Change Management
  • Collaboration Tools
  • Compliance Management
  • Configuration Management
  • Connectivity Management
  • Contract/License Management
  • Dashboard
  • Deployment Management
  • Event Logs
  • For MSPs
  • IT Asset Management
  • IT Asset Tracking
  • Incident Management
  • Inventory Management
  • Issue Auditing
  • Knowledge Base Management
  • Maintenance Scheduling
  • Monitoring
  • Network Analysis
  • Network Monitoring
  • Network Wide Management
  • Patch Management
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Portfolio Management
  • Project Management
  • Real-Time Data
  • Real-Time Monitoring
  • Real-time Alerts
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting/Analytics
  • Resource Management
  • Scheduling
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Support Ticket Management
  • Task Management
  • Time & Expense Tracking
  • Uptime Reporting
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Workflow Management

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The N-able N-central® remote monitoring and management platform is designed to make managing complex IT networks simple. Learn more about N-central
Pulseway is an award-winning comprehensive RMM solution that offers real-time monitoring, remote access, automation, and scalability.
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500,000 reasons to try Paessler PRTG: That's the number of users that rely on it every day. Why not start your trial right away? Learn more about PRTG
NinjaOne is the easiest, all-in-one IT management solution that MSPs and IT professionals love. Learn more about NinjaOne

Reviews of N-sight

Average score

Overall
4.3
Ease of Use
4.1
Customer Service
4.0
Features
4.4
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Derek
Derek
Service Manager in US
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

SolarWinds RMM (formerly N-Able) is a great RMM tool

5.0 4 years ago

Comments: Great solution for an RMM tool. The management of the alerts and system is the best overall of the competitors. Would recommend as long as the PSA tool links to it well.

Pros:

Very intuitive interface and easy to learn. Easy to navigate and manage individual endpoints and quiet noisy alerts. Great integration with direct hardware monitoring as well.

Cons:

Remote access software has historically been an additional feature. Very competitive market and some aspects are not the "best" in the market, including remotely connecting to computers. SolarWinds is also only breaking into the PSA market so there is not a direct connecting service to link on day 1 without looking at other vendors.

Alternatives Considered: ConnectWise ScreenConnect and Kaseya VSA

Reasons for Switching to N-sight: SolarWinds is a great RMM tool and can be linked nicely with Connectwise Manage. ConnectWise pushes hard to force the linking of Control, which makes this a difficult decision.

Chris
Technology Director in US
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A decent mix with different tools

4.0 4 years ago

Comments: Their platform has absolutely put us in a better position for supporting our users working across multiple locations and offices.

Pros:

Solarwinds is building a very broad set of tools helping MSPs and admins manage corporate IT users, networks, and assets. I really like that a big part of their strategy consists of recurring available trainings of not only their own software, but best practices. I have already learned a great deal working with their platform.

Cons:

They are still growing and adding on. It sometimes gets a little frustrating that all the toolsets are not directly integrated into their RMM platform.

Alternatives Considered: ConnectWise PSA

Reasons for Choosing N-sight: RMM had the broad tools to better manage our resources than a simple remote support tool.

Switched From: GoTo Resolve

Reasons for Switching to N-sight: cheaper and felt like they would be easier to work with getting training, etc.

Shane
Shane
Chief Technologist in US
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Loaded with Hidden Fees, Quick to Try and Scam You

1.0 11 months ago

Comments: An utter nightmare.Within literally ONE WEEK of signing up, we got a notice saying that the rates were being hiked by 10% for all customers. We had to fight to just keep out $99/mo introductory rate.But they had the last laugh, as they continuously billed us at $148/mo for more than half of the time we've been with the service. We deactivated a user that had left our organization and activated a new user in the same day - and N-ABLE views that as "acceptable" to bill you for an added user license, despite the fact you still only have three active licenses.We attempted to cancel the service on June 3rd, giving 30 days according to their policy. Today is June 27th and their helpdesk told me that the contract would have to remain open (and billed) until September 1st - because their team has taken a full month to cycle us through their ticketing system to cancel our account. Oh, and they're tacking on an extra month as their "early termination" on a month-to-month contract (which was not agreed to).STAY AWAY!

Pros:

The initial price of $99/mo for up to 3 users seemed very attractive to us as an affordable entry into the space. A unified platform for all RMM tools also seemed attractive to us. However, we were very wrong with assuming it was unified.

Cons:

The "N" in "N-ABLE" apparently stands for "Nickel-And-Diming" as that's exactly what they did at every turn. After an exciting trial period with the platform (which was kicked off with great sales people), all of the features that were represented to us in the sales calls were suddenly stripped away and pitched as "add-ons" to the introductory price that we should have known was too good to be true.Beyond that, N-ABLE continuously over-billed us for 3 of the 6 months we had the service. Two of those times were because we had the audacity to deactivate one user account and activate a new one - but the fact that two different users existed in a month meant that it was an added charge.The charge? It was an extra $49! Half the cost of what they billed for their $99-for-3.This made it a nightmare for us when we turned over staff, as they weren't billing on ACTIVE LICENSES but instead they billed you on any time you added someone new - despite if you deactivated the old user first.Beyond the billing nightmare - EVERYTHING is an upcharge. Your fee is giving you access to an RMM and a really antiquated ticketing system that feels like you're working in a platform that was developed in 1992.Every single module is segregated and requires you to log in again (with MFA). This ultimately didn't make a huge difference, because we quickly found out that you had to pay hundreds of dollars for every other feature, anyway.

Javier
Service Tech in Mexico
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

You don't need to spend more money elsewhere

5.0 5 years ago

Pros:

The main pro for us has been that it is pay what you use. Many other RMM tools will lock you into 3 year contracts and make you buy hundreds of seats and you will pay for them regardless if you use them or not. We loved that the remote control tool was based on Teamviewer

Cons:

The initial interface was kind of clunky. And we really didn't like when they changed the remote control client. We've gotten used to it now though.

Alternatives Considered: ConnectWise Automate

Reasons for Choosing N-sight: It was stile N-Able back then and the platform was just terrible. It cause all sorts of network issues.

Switched From: N-central

Danny
IT Manager in UK
Food & Beverages, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Amazing remote manamgement software

5.0 5 years ago

Pros:

I love how simple it is to manage my systems with this software. I can remotely control every single endpoint in my organisation, pull an assest list when I need it, keep an eye on virus threats and even deploy virus protection all via a simple interface

Cons:

The only additional feature I'd like to see is the ability to freeze the remote display, so the user cannot see what actions are being performed, like entering sensetive parts of systems etc.