15 years helping British businesses
choose better software

What is GoTo Meeting?

An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. Get a fast, easy and reliable professional solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Who Uses GoTo Meeting?

For businesses of all sizes with web meeting needs.

GoTo Meeting Software - Join Meeting Preview
GoTo Meeting Software - Video Conferencing
GoTo Meeting Software - Select Preferred Camera View
GoTo Meeting Software - Share Content
GoTo Meeting Software - Mobile App

Not sure about GoTo Meeting? Compare with a popular alternative

GoTo Meeting

GoTo Meeting

4.4 (11,566)
£14.00
month
Free version
Free trial
106
17
4.4 (11,566)
4.3 (11,566)
4.3 (11,566)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$25.00
month
Free version
Free trial
180
8
4.3 (6,919)
4.2 (6,919)
4.2 (6,919)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to GoTo Meeting

Webex
Top rated features
Screen Sharing
Two Way Audio & Video
Video Conferencing
Google Meet
Top rated features
Mobile Access
Screen Sharing
Video Conferencing
BlueJeans Meetings
Top rated features
Mobile Access
Screen Sharing
Two Way Audio & Video
Zoom Events and Webinars
Top rated features
Live Chat
Mobile Access
Screen Sharing
AnyDesk
Top rated features
Access Controls/Permissions
Remote Access/Control
Screen Sharing
Adobe Connect
Top rated features
Screen Sharing
Video Conferencing
Virtual Classroom
GoTo Webinar
Top rated features
Presentation Streaming
Two Way Audio & Video
Video Conferencing
LogMeIn
Top rated features
Remote Access/Control
Google Chat
Top rated features
Alerts/Notifications
Mobile Access
Real-Time Chat

Reviews of GoTo Meeting

Average score

Overall
4.4
Ease of Use
4.4
Customer Service
4.3
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Chricious
Chricious
Marker in Zambia
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Go to meeting review

5.0 2 months ago

Comments: The website is very good for meetings and confluences

Pros:

I like the fact that it is not very difficult to use

Cons:

The audio track is not accurate,and some distortion

Julie
Julie
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Functional and easy to configure meeting software

4.0 8 months ago

Comments: The video and audio both look and sound fairly decent. The platform's emphasis on user privacy is a particularly attractive feature. The success of any solution to a user's problem hinges on how quickly it can be implemented. All of the meetings are safe and sound.

Pros:

It allows users to have teleconferences, record meetings, and make audio communications with others inside and outside the company. Because it's a safe environment, the tool is used regularly. Sharing one's screen with other participants is a useful feature that facilitates collaboration and clear communication.

Cons:

Due to intermittent connection issues, logging in can be a challenge at times. There are occasions when the call quality decreases, which is frustrating for the consumers. The chat tool has fewer options and less intriguing video effects.

Verified Reviewer
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Click, Connect, Collaborate ,Value : Review with its Pros and Cons

5.0 3 weeks ago New

Comments: Ultimately it all comes down to the company's specific needs, budget, or team preferences. Consider factors like required features, participant numbers, etc.
As far as my team's requirement goes it checked all our boxes.

Pros:

1. The foremost part of why one should shift to GoTo is user accessibility and how much it makes things easier for people who have no prior experience in hosting or joining online meetings. 2. The fact that it provides a blazing-fast and high-quality experience makes it more reliable.

Cons:

1. GoTo is a useful tool, but the paid subscription may be expensive for larger audiences. 2. The Limit on the duration & limited participants in the free plan make it less compliant.

Verified Reviewer
Verified LinkedIn User
E-Learning, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Customer Service Nightmare

3.0 5 years ago

Comments: I have to test each and every access code and then regenerate the meeting if I find that the access code is invalid. And I have no way of knowing if this a problem that they are working to remedy or not. It is a nuisance problem that was barely acknowledged. This entire experience was one that makes you start reviewing their competition.

Postscript:
About two hours after I found out from the customer service rep how to test the access codes for the meetings that I had created in GoToMeeting to test if they were invalid or not, I visited my GoToMeeting page. Some of the meetings were no longer there. I went to my Outlook Calendar and the meetings with the phone numbers and the access codes were still there. I called the phone numbers assigned to those meetings and dialed the access codes. The access codes were invalid. This means that someone at GoToMeeting tested all the meetings that I had created and removed those with invalid access codes.
It would have been much easier from the outset if the customer service person had simply apologized for the problem of invalid access codes rather than telling me that the error lay in my cut and paste skills. Telling someone that they are not capable of a routine as simple as cut and paste, and that their execution of that process introduced the errors is pretty silly. I discussed this situations with my supervisor who told me that our company is planning to switch to another provider.

Pros:

I have used GoToMeeting off and on for both meetings and webinars for over 6 years in several environments and it works pretty consistently. Early on, there were several problems with sound and people being unable to hear intermittently but in the past few years those quality problems have apparently been resolved. It is easy to use and set up

Cons:

Over the past two weeks, I have set up meetings with GoToMeetings and the access code turned out to be invalid. It occurred last week and once again today. I went to the customer support section on their website and it suggested that the access code be tested by calling in on another number. I tried this and once again received the message that the access code was invalid. I followed the process of finding a live customer support person as outlined on the site. I was connected to a classically unhelpful customer service person that I recall from a decade or so ago. Overall technology companies have moved away from outsourcing customer service matters to poorly trained, ineffective and resistant customer service teams. This individual refused to acknowledge that the problem lay with the generation of invalid access codes at their end until I worked him over with logic. I had to pull out of him the process of figuring out how to test all of the access codes I currently have in the meetings that I have set up for the next few weeks. I got him to finally admit that the problem I am having is a problem for other people too. I could not find out from him if the problem was increasing or decreasing at their end. He would not provide me with access to a supervisor or technical person responsible for monitoring and eliminating the problem of invalid access codes. It was a nightmare

Ryan
Automation Sales Engineer in US
Industrial Automation, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

GoToMeeting is a great tool for conferencing and screen sharing

4.0 3 months ago

Comments: Overall I would recommend this product to others who need a conferencing tool.

Pros:

I like the ability to have a video / audio conference and being able to launch it from a browser. The Screen Sharing function is also nice for tech support.

Cons:

It can be confusing for first time users to get audio working, and the delay on the screen share function is very noticable.