TM Cloud

TM Cloud has been my go-to choice for trademark portfolio management for years. Perfect solution.

Comments: It keeps the trademark maintenance process efficient and time saving. The details and information are organized and easy to read. The automated docket deadlines, trademark reminder functions, and calendar integration make my job much easier and efficient.

Pros:

TM Cloud is remarkably easy to use. The ability to choose individual modules which suit your business needs is efficient and cost conscience. Trademark management is detail oriented, TM Cloud makes the data management clear and concise, organized and easy to utilize. The ability to customize the aspects that I use most frequently is absolutely my favorite feature. I know what I want to see, TM Cloud allows me to see that data how I want it! Customizing gives me the control to work how I want.

Cons:

Reports. Building the perfect report is always tedious and time consuming. I think that the way TMCloud structures the report creation is somewhat confusing. The drag and drop option is great. However, when adding some of the specific elements the drop down is "SUPER" full and doesn't allow you to see in full detail what each selection is. So, it's hard to match up the report result you want with the name of each option.

Perfect for our TM needs

Pros:

This software is very user friendly and they offer a variable price for your portfolio needs. I love the ease of the reports and flexibility for whatever information I need or want to provide the client. The import is a great tool and there are options to create internal docket deadlines as well. If I had any questions or issues, customer support was quick to resolve or walk me through it. I really appreciate the functionality in comparison to other systems.

Cons:

Would like to see more on the patent side. I am often busy and just utilize this system for my TM needs, so in my routine, I often don't think or realize what else we could be doing or utilizing with this system. Thus, I think product information or tips sent out via email every so often would be a great addition.

This is great software, the TMCloud team is great.

Pros:

It's user friendly, I like the fields in the trademark record, I love that we can upload the record from the trademark office, like US. I like the information provided on the dashboard Dock section. I like the TM Cloud news. I like there are several fields to search from.

Cons:

There are some fields that I wish we had to differentiate between MP application and country filed application. The company management feature needs to be user friendly, it has several Contact records for the same Contact, when I try to merge sometimes it works. When I use that contact on a trademark record sometimes it shows the Applicant name only. I wish the docketing had more status check or reminder dates. Some of the docketing Deadline titles don't fit my needs. The dispute record template needs fields added, more use friendly. Would like to download records from the trademark offices directly. In the download/upload feature, I want field to recognize a trademark with or without the hyphen/backslash/forward slask, like 2017/15/2563 or 2017152563. There are some countries that publish the trademark twice, once before registration for the opposition period and once after for the registration publication, but there aren't fields for both. I would like the fields to be more customized to the country.

Great program, but could be more flexible.

Comments: Auditing records prevents user errors and increases productivity

Pros:

Foreign country auditing, U.S. record auditing, fairly simple to navigate, allows for custom action entries, responsive customer service

Cons:

Hard coded task descriptions, hard coded docket entries that can not be amended, reminders show as deadlines because they are calculated from static dates, auditing feature is difficult to use for some foreign countries because you have to know the application format in order to use it

Better Than Most

Comments: TM Cloud is better than some systems that I've used, but they still lack features that would make them a 10.

Pros:

Easy to navigate, easy to use, reliable, creates a deadline for some actions that are really reminders

Cons:

Lacks reporting features, lacks customization - would be nice to have a system that auto generates "reminders" based on details within the record