Who Uses This Software?
Technology and Start ups Customer facing teams - such as Customer Success, Sales, Recruitment and UX
Average Ratings209 reviews
- Overall 4.6/5
- Ease of Use 4.6/5
- Customer Service 4.5/5
- Features 4.3/5
- Value for Money 4.6/5
- Starting Price US$10.00/month
- Pricing Details The cost is $10 per calendar linked
- Free Version Yes
- Free Trial Yes
Cloud, SaaS, Web
- Founded 2010
YouCanBook.me simplifies the scheduling process and lets you get back to work. Syncing with your own availability on your cloud-based calendar, bookings from clients go straight in your calendar, while personalized email and SMS notifications with programmable triggers and delays keep everyone on the same page. Direct integrations with Zoom and Zapier help you automate your meeting prep and followup.
- Appointment Reminders
- Automated Scheduling
- Calendar Sync
- Client Database
- Group Scheduling
- Mobile Access
- Online Booking
- Online Payments
- Recurring Appointments
- Room Booking Management
YouCanBook.me Most Helpful Reviews
Reviewed on 17/07/2019
Absolutely a Life Saver!
Comments: 10/10 would recommend this. The benefits: you can utilize the free version for student bookings and still have a variety of features to choose from to customize their experience during bookings; you can control your calendar or sync it up to your work calendar so your available times already populate. It works so, so well with Google Calendar. We have had hundreds upon hundreds of bookings over the years in advising per advisor and we have never run into any issues or outages. I cannot speak enough about how knowledgeable their customer service staff are, either, they are just absolute gems.
Pros: Don't even read this review- just test this out, it's AMAZING! I cannot speak highly enough about this product. I am part of the team which selected this as our booking tool to use, and we have utilized both the free and paid products. I need to say this up front: this company has hands down the BEST customer service team. I have never in my life experienced such great customer service from a booking site. The speed of replies in amazing- service is awesome. Our team utilizes this for students to book appointments with their academic advisors for academic plans, form signing, general inquiries, etc,. The ability to customise your booking features in insane to me. You can select available times, dates, booking length of time, and customize what your customer base sees when they search through your available dates calendar area for times, and once they book there are a variety of options to choose from. We have data that we do need for tracking as far as student ID numbers, appointment type, etc, and YouCanBook me lets us track that with ease, when previously we would have to go through digital calendars and HAND COUNT and track this data. This has saved us so much time and is such a wonderful and easy tool for our students to use too. One of the best features we have gotten feedback on is the appointment reminder via e-mail or text message. For students who use technology daily this is something they appreciate as it's a quick notification for them during their busy days.
Cons: Nothing, the paid and free versions each have so many cool things to use! You can also request to test out feature of the paid version. Like I stated before, their customer service team is just so fantastic so anything you might run into they can assist with. Truly, this is a wonderful program that I will be using for years to come, it's just so easy to use and so great for bookings.
Reviewed on 12/11/2019
Couldn't Live Without Youcanbook.me
Comments: It's been great and a major component to our day to day management of our business
Pros: First off, I love that it's easy to use and setup and modify. It's great for teams and I think the two unique things I like about it most is that out of all the other automated booking calendars, this one definitely looks the best and is easiest for the booker to use when on mobile phones. I also love how it lets me see what people text back to the system which I don't think any other system does. That's super helpful.
Cons: It's all good. No cons to mention. No complaints
Reviewed on 26/12/2019
You Can Book Me!
Comments: Since I started using YouCanBook.me, I recommend setting it up to all my new clients. They are usually in agreement and it is good to have just one go-to platform that I know best.
Pros: The option to add live links to my email responses are gold. I was unable to do this with another platform I had used before. Bonus points for a good rate.
Cons: Sometimes, the email responses and workflows can be confusing when setting up. But once you have done this a few times, it runs much smoother.
Reviewed on 16/10/2019
Customers control bookings - Makes my life easy!
Comments: Overall very good indeed. I credit YouCanBook.Me with making my booking system relatively easy for my clients and as a consequence helping to make my business one of the top Driving Schools in the area.
Pros: Easy to set-up with availability dates/times, required info etc. Links directly to my calendar so when a client books, reschedules or cancels a driving lesson the calendar updates very quickly. I also get a pretty much instant alert that my calendar has been updated. Very affordable.
Cons: 1) That the timezone is limited to "Pacific- Auckland" - Some clients read this as the place of business. Would much prefer either just "New Zealand" or ideally (but understand how this could be difficult) "Manawatu" being the region, or "Palmerston North", being the city. Alternatively, just the ability to hide the timezone altogether would work. 2) Unless it is "hidden" and I haven't yet found or understood it... the fact that my clients have to make individual bookings and fill in all the required details each time. Would be good for them to be able to enter a simple reference code* that they can enter on subsequent bookings populating all fields containing contact details, name, phone, email but editable for at least, in my case start venue. May be each field could have the option, originally set by the administrator, to allow the field to be initially populated with previous details but still editable by the client. *(Reference number to allow pre-population of previous details - Ideally something that could be customised - may be upto 3 /4 letters that remain the same and a 4-5 digit number that increments for each booking, EG REDS0001, REDS0002 etc.)
Reviewed on 16/02/2018
Loved it - but now it does not support Apple.
Comments: diary use
Pros: almost everything. except apple integration. product was easy to use and flexible. great customisation
Cons: We're writing to alert all users connecting their iCalendars with YouCanBook.me about an urgent issue with the integration. You are currently using iCalendar with YouCanBook.me, and you may need to take action to continue taking bookings. iCalendar's ability to communicate with 3rd-party tools like YouCanBook.me just changed and iCalendar can no longer reliably communicate with tools like YouCanBook.me. iCalendar's issue will likely cause problems for you, and we want to make sure you're aware and able to take the appropriate action as soon as possible so you can continue taking bookings. At this time, we cannot recommend continuing to use iCalendar. Our alternative suggestion is to switch to Google Calendar.