15 years helping British businesses
choose better software

What is Splashtop?

Splashtop is a comprehensive software platform offering robust services for remote access, support and endpoint management. Globally recognized, with over 30 million customers from all corners of the world, including both large corporations and small-scale enterprises. Splashtop is designed to cater to a variety of use-cases, ranging from individual users seeking personal remote access to IT professionals needing advanced support capabilities. Splashtop is ISO certified, SOC 2 & GDPR compliant.

Who Uses Splashtop?

Users in any type of business or organization who need to remotely access their work and/or home computers, or remotely support clients' computers.

Where can Splashtop be deployed?

Cloud-based
On-premise

About the vendor

  • Splashtop
  • Located in San Jose, US
  • Founded in 2006

Splashtop support

  • Phone Support
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 236 others

Languages

Chinese, English, French, German, Japanese and 2 others

Splashtop pricing

Starting Price:

£8.25/month
  • Yes, has free trial
  • No free version

Splashtop does not have a free version but does offer a free trial. Splashtop paid version starts at £8.25/month.

About the vendor

  • Splashtop
  • Located in San Jose, US
  • Founded in 2006

Splashtop support

  • Phone Support
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 236 others

Languages

Chinese, English, French, German, Japanese and 2 others

Splashtop videos and images

Splashtop Software - The solution enables users to connect with remote computers
Splashtop Software - Managers can assign role-based access and define permissions
Splashtop Software - A desktop sharing module enables users to share their screen
Splashtop Software - Managers can view the account settings and check the access granted team members
View 5 more
Splashtop video
Splashtop Software - The solution enables users to connect with remote computers
Splashtop Software - Managers can assign role-based access and define permissions
Splashtop Software - A desktop sharing module enables users to share their screen
Splashtop Software - Managers can view the account settings and check the access granted team members

Features of Splashtop

  • Access Controls/Permissions
  • Alerts/Notifications
  • Chat/Messaging
  • Collaboration Tools
  • Configuration Management
  • Dashboard
  • File Sharing
  • File Transfer
  • IT Reporting
  • Live Chat
  • Maintenance Scheduling
  • Mobile Access
  • Multiple Monitor Access
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Support Software
  • Screen Recording
  • Screen Sharing
  • Session Recording
  • Support Ticket Management
  • Task Management
  • Third-Party Integrations
  • Troubleshooting
  • Unattended Access

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Mikogo is a free screen sharing solution with built-in VoIP for online meetings, web presentations, web conferencing and sales demos.
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Zendesk provides the complete customer service solution that’s easy to use and scales with your business. Learn more about Zendesk Suite
Centralize all your remote connections, passwords, and credentials into a unique platform that people love to work with.

Reviews of Splashtop

Average score

Overall
4.7
Ease of Use
4.8
Customer Service
4.7
Features
4.7
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
David
David
IT Technician in Zambia
Verified LinkedIn User
Oil & Energy, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

David's Splashtop Review

5.0 4 weeks ago New

Comments: Splashtop works very well and has a bunch of features i find usefull such as two factor authentication which guarantees me my connections are safe.

Pros:

Splashtop is supported on windows, mac and even linux and as so i can use it on any laptop or computer we have at the company. Splashtop also offers a free trail.

Cons:

Remote printing on Splashtop sometimes does not work so well and needs a few tries to work.

Amy
Amy
Technology Center Operations Manager in US
Verified LinkedIn User
Higher Education, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great experience with Splashtop

5.0 11 months ago

Comments: We have been using Splashtop SOS for many years now and started using Splashtop Business during the pandemic to provide remote support to our Zoom Room devices.

Pros:

Splashtop has all of the features we need to use daily to provide remote support to our community. You can respond to UAC prompts remotely, transfer files to/from the user's computer, and even lock the mouse if needed.

Cons:

Walking a user through downloading a mobile app or approving all of the permissions needed to use Splashtop on a newer Mac can be kind of a pain, but that is the result of built-in security features in the operating systems, not anything on Splashtop's end.

Alternatives Considered: Webex, ConnectWise ScreenConnect, TeamViewer Remote, Adobe Connect and LogMeIn

Reasons for Choosing Splashtop: Splashtop is far easier and more user-friendly than walking someone through sharing their screen via Skype and giving you control. It also lets you respond to UAC prompts.

Switched From: Skype

Reasons for Switching to Splashtop: Splashtop had all the features we wanted at a much better price point than any alternative products.

Splashtop Response

3 months ago

Hello Amy, Thank you for sharing your positive Splashtop experience. We’re happy to hear that Splashtop’s features have been useful and easy to use. Your feedback is invaluable to us as it helps us sustain the level of quality we provide to you and your organization. We hope to continue being your primary remote connection provider and exceed your expectations. Thank you for choosing Splashtop.

Andrew
Technician in Australia
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Simple, Easy Remote Access. A MUST for MSP's

4.0 last week New

Comments: Fantastic! I wish I could use it for my personal network.

Pros:

Easy to deploy, access and use. Splashtop really is a must-have remote agent for MSP's regardless of size.

Cons:

The only issue I have with Splashtop is that I wish I could deploy it for personal use. It's an amazing product and my go-t0 remote access agent.

peter
CTO in US
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Pretty good but needs some work

3.0 2 weeks ago New

Comments: Pretty good overall but often machines are not accessible from mobile even when the Streamer is running, it throws unavailability errors. If the streamer or application is not up to date often they simply do not connect to one another.

Pros:

The ability to wake up, restart, and update the agent remotely from the admin panel.

Cons:

Clunky to install, maintain, Interface needs an update. Different product line makes it unnecessarily confusing. SOS , Business, etc.

Matthew
Matthew
Engagement & Experience Coordinator in US
Verified LinkedIn User
Media Production, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A Fantastic Remote Client with File Transfer

5.0 9 months ago

Pros:

It is easy to use, easier to deploy, secure, and provides rock solid file transfer for larger files.

Cons:

The cost is a bit higher than I'd usually afford - that said, there's nothing comparable at this value point.

Splashtop Response

3 months ago

Hello Matthew, Thank you for taking the time to share your feedback on Splashtop. We're happy to hear that you find our remote client to be fantastic. We understand concerns about cost, and while we strive to provide the best value for our users, we appreciate your acknowledgment that there is nothing comparable at this price point. We're pleased to be your preferred choice and we appreciate your trust in us after switching from other providers. If you ever have further questions or suggestions, feel free to reach out. Thank you for choosing Splashtop.