Comet Backup

Excellent backup software

Comments: We have used a fair number of backup software, all with some challenges. With Comet we have no issues at all.

Pros:

Backup servers are available for Windows and Linux. Installation and configuration is very easy. Setup and executing backup jobs works perfect. Restore also no problems. They make new versions very regular, so many new features over time.

Cons:

Overal the product works great. For virtual machine backup we use different software. If at some point this could be integrated in Comet backup, that would be excellent!

Comet backup for a Cloud provider

Comments: We were looking for a backup application that should be able to store efficiently the backup jobs to a cloud storage without using local temporal space.
After a few evaluations we came to Comet, has a good pricing model, it's easy to start with and we are a happy user for more than 2 years.
We are running hundred of backup jobs each day, and a few restores each quarter (we are lucky), and we never had any issue caused by Comet Backup.

Pros:

I was impressed by the ease of use of the server, how to deploy agents and how easy was to extract information from the server to report to our users how the backup was protecting their information. Also, every time we opened a case with Comet, response time and quality was top notch.

Cons:

It doesn't integrate (yet) with change tracking with the hypervisor so all the virtual disk has to be read each time, and that it'd be nice to integrate with S3 protocol Object locks to hedge against potential ramsonware attacks. I know that they are on it on both things but still not available.

Good Backup solution

Comments: Overall really good for MSP customers.

Pros:

The file backup part is really good. All the options for backup is really good. The features are a must. Work really smooth once its is setup

Cons:

Storage vaults is bit confusing. Local vault and UNC file might have a problem connecting.

Simple and effective backup system. Perfect support.

Comments: The solution was great for solving problems that were occurring with our customers. Easy implementation, effective support, and attractive prices.

Pros:

Clear pricing policy, one of the best value for money for MSP, efficient support and really safe solution.

Cons:

Initially it may take some time to understand its concept, which in our opinion differs a little from traditional backup systems, but after a short time everything is working perfectly.

Alternatives Considered: Acronis Cyber Backup, MSP360 Managed Backup and Ahsay Offsite Backup Server

Great Backup for MSPs

Comments: I've been really happy with Comet since the minute we started using them. I'm very happy with the switch! The Web UI is fast and responsive. You have lots of flexibility in choosing either to store backups on Comet Server or on an S3 provider like Azure (or any other that you might want to use).

Pros:

The pricing is very fair for a product like this and I love that you can brand the client to look and feel like your business.

Cons:

Not too much in the cons field. If I was to list one I would say the lack of continuous backup. You can work around this by scheduling multiple jobs a day but isn't as ideal as solutions we've used in the past.

Alternatives Considered: UrBackup

Reasons for Choosing Comet Backup: MSP360 (we signed up when they was still called Cloudberry) recently switch to a new billing system and as part of that switch decided to increase their rates. The new rates were going to almost double our costs. Switching to Comet we saved money over what our original rates were with MSP360 and gained a lot of flexibility.

Switched From: MSP360 Managed Backup