---
description: Discover the benefits and disadvantages of Tray.io.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Tray.io Pricing, Cost & Reviews - Capterra UK 2026
---

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# Tray.io

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> Business professionals can easily connect their entire cloud software stack and automate complex processes to scale their growth.
> 
> Verdict: Rated **4.9/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Tray.io?

Marketers, Sales, RevOps, Support, Finance, HR, Business Ops, and Developers at enterprise companies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 11 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Tray.io
- **Location**: San Francisco, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$500.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Pricing is tailored to the needs of each customer. Contact Tray.io for personalized pricing information.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Business Process Automation
- Cloud Data Integration
- Dashboard
- Data Connectors
- Data Extraction
- Data Management
- Data Quality Control
- Data Security
- Data Synchronisation
- Drag & Drop
- Forms Management
- Graphical Workflow Editor
- Integration Management
- Integrations Management
- Iteration Management
- Pre-built Connectors
- Process Modeling & Designing
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Templates
- Third-Party Integrations
- Version Control
- Workflow Configuration
- Workflow Management

## Integrations (135 total)

- AWS Lambda
- ActiveCampaign
- Acuity Scheduling
- Adobe Experience Manager
- Adobe Workfront
- Airtable
- Amazon Redshift
- Amazon S3
- Anaplan
- ArcGIS
- Asana
- BambooHR
- Basecamp
- BigCommerce
- Bird

... and 120 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Data Integration Tools](https://www.capterra.co.uk/directory/8/integration/software)

## Related Categories

- [Data Integration Tools](https://www.capterra.co.uk/directory/8/integration/software)
- [iPaaS Software](https://www.capterra.co.uk/directory/32296/ipaas/software)
- [Workflow Management Software](https://www.capterra.co.uk/directory/30091/workflow-management/software)
- [Business Process Management Software](https://www.capterra.co.uk/directory/30010/business-process-management/software)
- [Low Code Development Platform Software](https://www.capterra.co.uk/directory/31756/low-code-development-platform/software)

## Alternatives

1. [Workato](https://www.capterra.co.uk/software/148729/workato) — 4.6/5 (85 reviews)
2. [Zapier](https://www.capterra.co.uk/software/130182/zapier) — 4.7/5 (3043 reviews)
3. [Albato](https://www.capterra.co.uk/software/1011434/albato) — 4.8/5 (403 reviews)
4. [viaSocket](https://www.capterra.co.uk/software/1066020/viasocket) — 4.8/5 (640 reviews)
5. [APPSeCONNECT](https://www.capterra.co.uk/software/106290/appseconnect) — 4.7/5 (180 reviews)

## Reviews

### "Easy to use platform with custom logic and easy to track" — 5.0/5

> **sarvesh** | *28 March 2025* | Events Services | Recommendation rating: 8.0/10
> 
> **Pros**: We can track all logs and also we can retrigger failed ones with whichever step want to retry
> 
> **Cons**: Difficult to track logs in case of workflow have large loop
> 
> Very customisable tool for custom logic build with multiple CRMS

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### "Good functional option" — 4.0/5

> **Ummu Habibah** | *26 July 2022* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Notification and processing of work-in-progress are made possible by the program. In the decision flow, the decision-making process is effectively transmitted across levels. We've saved a lot of time by using this. It is also possible to access the remarks and troubles stored in the cloud at any time from any location, allowing for a faster resolution of the challenges.
> 
> **Cons**: It takes quite a time become familiar with the processes, but a lot of help is available through a quick email inquiry or personal chat with the support team. Other aspect of the software has no problem with us so far.

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### "Tray.io saved the day" — 5.0/5

> **Ben** | *20 July 2023* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: We needed a solution for our incident management system to grab data from Workday and populate records in the ITSM system so we wouldn't have to manually update those tables.  Tray does a great job of going and reading a report we generate on the Workday side...  sifting through it and comparing data in our ITSM... and then updating our ITSM tables accordingly.  We have it run the workflow each morning so it keeps our ITSM system "up to date" with fresh data.
> 
> **Cons**: There's a bit of a learning curve, but I've found that the customer support techs are really helpful and genuinely want us to succeed with their product.

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### "A great middleware for custom api connections" — 5.0/5

> **Greg** | *23 February 2021* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: The Tray team is there to help with your configuration needs. Setting up calls as needed from requirements through implimentation and post deployment support. This software helps with automating between 2 cloudbased systems like Zendesk and Salesforce adding an extra layer of communication between the 2.
> 
> **Cons**: This can be tuff to configure on you aren't utilizing one of their "out of the box" connectors. However, their team is there to support your if needed.
> 
> I've worked with Tray on a few client based projects and they have been amazing to work with everytime. Whenever someone brings up the need to connect some cloud softwared that doesn't have an out of the box connector or they need just a bit more than is offered we look to Tray to fill that gap.

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### "Tray io allows us to automate several cloud based platforms. We've had a great  user experience\!" — 5.0/5

> **Xavier** | *27 June 2017* | Research | Recommendation rating: 9.0/10
> 
> **Pros**: Ability to automate with other cloud based platforms. Ability to mold the tool through its advanced user interface.  Also caters to the non-technical person.
> 
> **Cons**: Would be great if there were videos on how-to implement some of the integrations. 
A user group/forum for newbies would be much welcomed
Debugging interface could be more user friendly
SF integration for new variables can be quite complex  - would love some videos on how / to: 
Not enough trigger options for workflows
Quarterly webinars on how to use each of these features would be much welcomed. I feel that these sessions would fill up rather quickly, being that the advanced configuration features are a hit or miss. 

I dont have much else to say at this point. My experience using Tray has been, for the most part, positive.
> 
> Automation

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## Links

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