15 years helping British businesses
choose better software

What is BookingKoala?

Online booking solution for the service industry. Features include, bookings forms, an admin dashboard, provider dashboard, smart scheduling, customer dashboard, referrals, coupon management, themes, rating system, system logs, mobile apps and much more.

Who Uses BookingKoala?

New start ups and companies who want to increase their sales or save time and money.

BookingKoala Software - "Light" Theme
BookingKoala Software - "Modern" Theme
BookingKoala Software - "Kingdom" Theme
BookingKoala Software - "Fun" Theme
BookingKoala Software - Customer Dashbaord

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Reviews of BookingKoala

Average score

Overall
5.0
Ease of Use
4.9
Customer Service
4.9
Features
4.9
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
98%
4
2%
Olivia
FOA in US
Medical Practice, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Optimis Review

5.0 3 weeks ago New

Comments: My overall experience has been amazing, it has provided me with the ability to schedule appointments for patients in a timely manner every day.

Pros:

I love how simple it is to book an appointment outside of our clinic for physical therapy patients.

Cons:

I have not encountered anything within the service provided that I dislike.

Chris
Owner in Japan
Individual & Family Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Quick support, dev team, and good community.

5.0 2 years ago

Comments: Have been using them for a few months in my cleaning company and they have been fantastic. Quick support, quick dev team pushing new features, and a solid community.

Pros:

How versatile it is at different company sizes. It is a software you can really grow with.

Cons:

The initial setup was tough and took a long time. There are so many features and settings that at first it is a little overwhelming.

Mark
Owner in US
Chemicals, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

You need to be an IT specialist to setup website and account

4.0 2 years ago

Comments: Diaster

Pros:

Nothing about the program is easy to setup.

Cons:

EXTREMELY DIFFICULT TO NAVIGATE. You need to be an computer programer to setup. NOT USER FRIENDLY IN THE LEAST. NO LIVE SUPPORT>

Faith
Business Owner in US
Used the Software for: 1-5 months
Reviewer Source

Best moving service software hands down

5.0 6 years ago

Comments: I benefitted from reducing office staff and saving more money. Also I save personal time from doing extra work on the side.

Pros:

I was used to doing everything the old school way of handing out flyers with my phone number and having customers call to book their moves, I dreaded this every time because of the people who would shop around for quotes and waste my time. Then I hired office staff to do this but it still wasted time and now money. I looked for alternatives that would solve this problems and no software really had it ALL for me until I found BookingKoala. From packages to provider and customer logins and to the reports section I have everything I need and more in one system. My customers can pay online and I can pay the movers all from within the same system. No more large amounts of cash or checks that I need to go directly to the bank to deposit.

Cons:

I have been lucky enough to be in the Beta testing group and got to experience the software before the general public. Although there were some minor glitches those were to be expected. So I cannot say there are things I like least about this. Although the pricing could be cheaper.

BookingKoala Response

6 years ago

Faith, thank you so much for the kind review. We are excited to have you be part of the beta testing group.

Paige
Owner in US
Consumer Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

BookingKoala gave my cleaning service the JOLT it needed

5.0 6 years ago

Comments: I love BookingKoala on so many levels it's kind of scary. My business was not doing great at all before I used them, when I first started out things were great but then they kind of flat lined and then it just went down. I started looking for a software to help with scheduling and I also got a bonus because of the reports section. I could track everything I need in there.

Pros:

The first and foremost thing that I have to mention is that the customer support is extremely nice, helpful, and prompt. There has been no customer service that I have experienced like this before! Now to the software itself, the scheduling is a DREAM and I literally don't have to worry about overlapping bookings or any missed bookings. The customer and provider logins are so so so nice and all my customers compliment us because of it.

Cons:

I find it hard to find things that I don't like about it because there is just so much I am in love with. For me not being a coder or even a super tech savvy person the embedding process was hard for me but they assisted me with it, (actually they did it for me). There are times I find it hard to find a function to disable or enable but after some time I find it.

BookingKoala Response

6 years ago

Hello Paige, thank you so much for the kind words and we would like to thank you for being a valued customer of BookingKoala!