Eversports Manager

Easy to use, really awesome tool and perfect support

Pros:

For me it was significantly important to have my and my customers data stored within the EU. It was important to support austrias businesses. I love the design itself very much and the really easy way of thinking to use the software. Its very hard to catch all the needs of the people but they did a really good job and are fast improving according to the demands of us partners. I really love the support chat tool and that you get answers within minutes.

Cons:

There is stil just one thing but I know its in planning. Its an app for the partners to administrate classes/workshops on the smartphone. That means you always need a browser to work and plan and whatever.

A great partner

Comments: I‘m happy to have such a strong partner at my side.

Pros:

Eversports is an easy to use, but efficient software for planning, managing and accounting my yoga studio. We sell only online since one year which decreased organisational micro management dramatically- much more time for the rest of the business. Plus: The Support is fantastic, during the Corona Crisis Eversports was fast, efficient and reliable.

Cons:

Nothing, I‘m really happy about my choice

Its ok - until you want to leave then all customer service is withdrawn

Comments: Started off ok when we were using only basic features, but when we were trying to implement a member-centred business plan, we had to make so many workarounds which was endlessly frustrating. When we expressed these concerns with eversports we were simply told that we have to continue until December to pay monthly only then can we exit the platform. These were the final reasons we left Eversports- unable to create memberships with an introductory price - unable to create special perks for members - e.g discounts for workshops, one to one consultations- unable to easily sell memberships on site through the seller ledger. (although we were planning to look into this with the sepa add on) - limited data views - KPI information that we require not easy to find. - unable to integrate with marketing automation -e.g mailchimp/zapier to created nurture campaigns - this final one is the most important feature which is missing. One email is not enough, we have to be able to trigger a sequence of emails. - overall clunky difficult features which mean we are constantly finding workarounds which are not really ideal

Pros:

At first we were impressed by the friendliness of staff and speed of support. That people can find us through the app marketplace. German language is primary.

Cons:

We were using a simple system of acuity scheduling to manage the yoga studio before, unfortunately due to lack of desirable functions - we did not complete the transition and at one point had 3 different booking systems because Eversports wouldnt let us leave within the first 12 months. So we are still being charged around 100€/month. Every email that we send regarding this seems to get sucked into the void. However - we have already been removed from their marketplace, so we are paying 100€ / month for basically nothing now.

perfect for our cycling and yoga studios- a gamechanger in our operation

Pros:

Very easy to use and a wide range of functionality. Support was very helpful with our transition from our old provider, who just could not keep up with our growth and need for more functionality. We operate 2 cycling and 1 yoga location and the system is very open to customize it according to our needs. From schedule to booking and payment. We can not complain. And our customers are very satisfied and we had no issues whatsoever since we rolled out Eversports 2 years ago.

Cons:

I wish they would have a way to generate and use your own coupon codes etc. Running specials (and their administration would be a lot easier this way.)

Easy & Functional

Pros:

The user interface both in the "manager" and the end user version.

Cons:

Reporting is basic. Limited options, filters, export features.

eversports-Manager

Comments: using the software I could increase the companies sales
the eversports-team responded very quickly to the corona-crises and supportet the studios with their video platform

Pros:

many features, commited team, great customer support

Cons:

the implementation in our website using the iframe is not perfect

It takes a lot of time to get used to and the work flow is often rather complicated

Pros:

The design looks good and the overviews of the invoices and daily transactions are well done. The schedule looks nice

Cons:

The software is not adaptable to our policies and the way we work as a studio. We have to adapt how we work so we can use this system. It should be the other way around. The software should simply be an administrative and management tool to support us in what we do instead of requiring us to do things a certain way; e.g. it is not possible to completely turn off the online payment function; it is not possible to adjust all automatic texts that are sent out; when students signed up for a class and don't show classes should not be deducted from the blocks, whether they are deleted from the class or not Also what is missing, which is rather important, is the possibility to extract different kind of reports

growing, dynamic, fast, custom driven, congenial- GREAT

Pros:

It is simple to use, quick and easy, almost everything we need for our studio is already working. Excellent, all features getting developed in accordance with the clients' needs and constantly improved.

Cons:

At the moment, there is a workaround for handling Workshops, which is not the best solution for me. But its work in progress.

LOVE IT! very positive experience, great usability, great team

Pros:

Ease of use, great support, less clicks to do transactions, is conform to Austrian accounting standards

Cons:

Some features still missing, especially reporting tools, like class statistics (average customers per week, month...), but they are working hard on it and improving fast

Great program, which is easy to use, does what it has to and simplifies working a lot!

Comments: We can handle our members and classes in an easy way, set up schedules easily and handle anything concerning administration, contracts etc.

Pros:

That it's working as it should and it's intuitively applicable. And that you are working to make it better and better at any time!

Cons:

At least... well hard to say... we need a feature for graduations. That's the only thing missing.....

In the Corona crisis I was so glad, that I've chosen Eversports

Pros:

The onboarding was very easy Lots of tutorials and webinars The software is developed and adjusted to the needs of the customers. The fast reaction of the developers made the switch to online classes in the Corona crisis super easy.

Cons:

almost everything was corrected with the last update. I am using the software for 2 months only, and am quite happy with it.

Fed back on Eversports Manager

Comments: I enjoy creating a video section .
I appreciate being able to sell videos, trainings as well as on line and live classes.

Pros:

overall design, easy to use, support team.

Cons:

some specific tasks need to be done manually like days when no classes in the schedule (when the studio is closed)

Love the product & love the people of Eversports. Would give more than 5 stars for customer support.

Pros:

Ease of use, affordable, online payments are possible, widgets are included in the price, support is great, solution oriented people.

Easy to use interface, almost self-explanatory

Pros:

Ease of use, less clicks to do a transaction, complies to German accounting standards, daily reports and invoice functionality

Cons:

Missing customer log in app for tablets to use at the studio, missing class statistics reports (average customers per week, month...)

Great software, great usability and customer service, lacking reporting still, but quickly improving

Pros:

usability aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaasaaaaaaaaaaaaaaaaaaaaa

Cons:

reporting aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaasaaaaaaaaaaaaaaaaaaaaa

It works just fine

Comments: It is nice and easy to use software but it is not exciting.

Pros:

It is robust and quite intuitive to use. I like the ease with which you can add students to the class. It takes less than 10 sec.

Cons:

It would be better if the profile pictures of students would be an obligatory step in filling the profile form.

Great Customer Support! Very easy to use from the business admin side.

Pros:

It's simplicity and that works according to austrian taxing laws and regulations. The book keeping overview is great for our accountant as well. It is not a ton of information, but the right and necessary one. It allows us to save quite a bit of time and money here.

Cons:

Some features are not yet fully developed (communication with clients, tracking, online contracts...) but they are working hard for it and implement changes quickly.

Super useful software

Pros:

The software is easy to understand and very intuitive to use. In the very rare case when I need some help or explanation I can directly contact the help center.

Cons:

I wish that there would be an if-then function. For example, if someone is the owner of a semester ticket, he or she automatically gets a discount on additional products.

I changed my software from mindbody to eversports. I´m very happy with my decision.

Pros:

Easy to handle, customer support is perfect, layout is nice, a lot of features

Cons:

No waitelist, no automatic BDay wishmail, no possibility to call a client, no possibility to send a message to a whole class

Logiciel au top pour gérer votre activité

Comments: Très satisfaite, le logiciel me simplifie au quotidien la gestion de mon entreprise.

Pros:

ses fonctionnalités, sa praticité si bien pour le manager que pour les clients. Le paramétrage demande du temps mais rien de compliqué et ensuite tout est fluide et plus rapide. C'est également un très bon outils comptable.

Cons:

Certaines fonctionnalités ne sont pas modifiables, s'il y a une erreur il faut parfois supprimer des éléments et recommencer.

Hervoragende Studio Software

Comments: Sehr hilfreiche, bedienerfreundliche und inspirierende Software. Ein Muss für jedes Studio.

Pros:

Mir nimmt die Software viel Arbeit ab und erweitert meinen Handlungsspielraum. Es erleichtert mir so ziemlich alle Facetten des Studio Managements und gibt mir auch eine gewisse Struktur.

Cons:

Es wird mit der Zeit immer teurer, aber die positiven Leistungen überwiegen.

Zeitsparendes Tool mit bestem Service

Comments: Erspart mir Zeit, nimmt mir lästiges "Geld eintreiben" ab, da schnell und einfach Rechnungen erstellt, versandt oder auch Gutschriften rückverbucht werden.
Einfaches Planen von Kursen / Klassen / Workshops etc.

Pros:

-Schnell und einfach Klassen/Kurse/Workshops planen, veröffentlichen -enorme Zeitersparnis bei Buchungsvorgängen, Zahlungsabwicklung usw. -genauso schnell und einfaches stornieren/ändern/umbuchen von Klassen oder Kunden -mit einem Klick bei z.B. Workshop-Ausfall alle Kunden benachrichtigt und Zahlungsverkehr rückerstattet, ohne dass ich was tun muss. -super Service. Ob ich Fragen zum Tool hab, zu Finanzen, zu Kundenbuchungen seit über 2 Jahren schnell, einfach, unkompliziert & stets sehr freundlich kompetente Rückmeldungen und Hilfe erhalten vom Team. - Zahlen im Überblick, Statistiken, super einfach auch für "Anti-Zahlen-Menschen" wie mich -Tool auch für Steuerberater super einfach nutzbar - spart Zeit & Geld

Cons:

Nutzung des Managers am Handy ist echt nicht gut! Hier würde ich mir dringend eine App wünschen, da ich im Studio, wenn die Kunden vor Ort sind, nur via Handy bedienen kann...

Eversports für jedes Yogastudio ein MUSS

Comments: Beim Start vom Yogastudio hatte ich eine tolle Unterstützung und Beratung. Ich nutze das Programm auch für die Rechnungslegung und wickle meine ganze Buchhaltung darüber ab. Ich habe den Überblick über die Kunden und Kurse uvm. Ohne Eversports gäbe es meine Yogastudio nicht!

Pros:

Ohne Eversports wäre die Abwicklung vom Yogastudio undenkbar. Es unterstützt mich bei den Buchungen, bei der Buchhaltung, Werbung uvm.

Cons:

Natürlich sind Kosten damit verbunden. Das muss es einem Wert sein. Es gibt für mich manchmal zu viele Neuerungen. Da verliert man den Überblick was für einem wichtig ist. Umstellungen/Updates sind auch immer mühsam doch gleichzeitig der Zahn der Zeit....

Exzellenter Service für Service

Pros:

Intuitiv bedienbar, der Support ist für mich unschlagbar gut: schnell, freundlich, zuverlässig,

Cons:

Es gibt ein paar Funktionalitäten, die erst an Tanzschulbedürfnisse angepasst werden müssen. Das ist allerdings mit dem guten Support leicht zu lösen.

bin absolut zufrieden - love it!

Comments: Ich bin super zufrieden und finde es sehr übersichtlich - klare Empfehlung

Pros:

- die einfache und unkomplizierte Handhabung - den tollen Customer Support

Cons:

- das Exportieren der Dateien ist mit MacBook manchmal unübersichtlich