---
description: Discover the benefits and disadvantages of Aspect Unified IP.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Aspect Unified IP Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/30597/predictive-dialer/software) > [Aspect Unified IP](/software/161744/alvaria)

# Aspect Unified IP

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> Aspect Unified IP is the premier enterprise contact centre platform and all-in-one solution for high-volume, compliant customer contact
> 
> Verdict: Rated **4.3/5** by 69 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Aspect Unified IP?

Businesses looking for inbound and outbound dialling capabilities in their contact centre.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 69 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Alvaria
- **Location**: Chelmsford, US
- **Founded**: 1973

## Commercial Context

- **Starting Price**: US$90.00
- **Pricing model**: Per Feature
- **Pricing Details**: Contact Alvaria directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Chinese, English, German, Japanese, Portuguese, Spanish
- **Available Countries**: Australia, Brazil, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- CRM
- Call Recording
- Call Routing
- Call Transfer
- Campaign Management
- Contact Management
- List Management
- Predictive Dialer
- Reporting/Analytics

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Predictive Dialer Software](https://www.capterra.co.uk/directory/30597/predictive-dialer/software)

## Related Categories

- [Predictive Dialer Software](https://www.capterra.co.uk/directory/30597/predictive-dialer/software)
- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)

## Alternatives

1. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (991 reviews)
2. [Genesys Cloud CX](https://www.capterra.co.uk/software/21409/genesys-cloud) — 4.3/5 (264 reviews)
3. [NiCE CXone](https://www.capterra.co.uk/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews)
4. [Five9](https://www.capterra.co.uk/software/132405/five9) — 4.2/5 (482 reviews)
5. [PhoneBurner](https://www.capterra.co.uk/software/134672/phoneburner) — 4.8/5 (176 reviews)

## Reviews

### "Aspect in Review" — 5.0/5

> **Tim** | *30 July 2019* | Government Administration | Recommendation rating: 8.0/10
> 
> **Pros**: solid product--up 99.9999 % of the time.  Easy to use.
> 
> **Cons**: Need 2019 update.  Customer support has fallen off lately.

-----

### "Pretty solid but a little complicated\!" — 4.0/5

> **Gregorio** | *10 September 2022* | Consumer Services | Recommendation rating: 7.0/10
> 
> **Pros**: Great variety of features with a very big variety of reports to run a contact center and follow-up teams.
> 
> **Cons**: The interface could be better, it's a little old and unfriendly to view,  even though, it's really solid and good software.
> 
> We moved from another Predicte dialer that not allows us to increase the number of available stations and teams. So, Aspect helps us to business growth.

-----

### "Aspect Best in Class" — 5.0/5

> **David** | *27 April 2021* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The product is easy to use and the customer support is outstanding. The product delivers above our expectations.
> 
> **Cons**: There is nothing that I least like about the software although they can improve on there training material.
> 
> We have seen a significant increase in our speed lead using the Advanced List Management product.

-----

### "Great Idea but Always Glitching" — 3.0/5

> **Verified Reviewer** | *22 June 2018* | Hospital & Health Care
> 
> **Pros**: We started using this software about 6 months ago at work, and I love the layout and features this software has to offer. I did have to reach out to customer service because I was trying to find an option and was having trouble understanding how to get to it, and they were extremely helpful and courteous.
> 
> **Cons**: Glitching often and takes a long time to load all features. Being in a call center we are always on our toes with incoming calls so we need software that is going to be quick without lagging or glitches, but I see this happening every day with this software.

-----

### "Best UIP" — 5.0/5

> **Dharmendra** | *13 September 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Lead Management and Dial out Inbound to skill based routing
> 
> **Cons**: it is one of the best and matured product in BPO have ever seen

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/161744/alvaria)

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| en | <https://www.capterra.com/p/212450/Alvaria/> |
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