---
description: Discover the benefits and disadvantages of Caller Insight.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Caller Insight Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [Caller Insight](/software/161667/call-tracking)

# Caller Insight

Canonical: https://www.capterra.co.uk/software/161667/call-tracking

> An easy-to-use and affordable web based call tracking software for businesses and advertising agencies, with reporting and recording.
> 
> Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Caller Insight?

Non Profit Organizations, Car Dealerships, Direct Mail Houses, Offices of All Sizes, Hotel \& Hospitality, Online Directories, Ad Agencies \& many more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 4 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Caller Insight

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Call Tracking is also available at $98/mo with additional features.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- CRM
- Call Routing
- Caller ID
- Conversion Tracking
- IVR
- Keyword Tracking

## Category

- [Call Tracking Software](https://www.capterra.co.uk/directory/30901/call-tracking/software)

## Alternatives

1. [CTM](https://www.capterra.co.uk/software/152004/call-tracking-software) — 4.6/5 (150 reviews)
2. [800.com](https://www.capterra.co.uk/software/208208/800-com) — 4.7/5 (313 reviews)
3. [Nextiva](https://www.capterra.co.uk/software/175788/nextiva) — 4.6/5 (914 reviews)
4. [Car Wars](https://www.capterra.co.uk/software/1035643/car-wars) — 4.9/5 (29 reviews)
5. [smrtPhone](https://www.capterra.co.uk/software/1032805/smrtphone) — 4.7/5 (67 reviews)

## Reviews

### "Great training tool" — 5.0/5

> **Jason** | *16 November 2017* | Automotive
> 
> **Pros**: We can track and listen to the incoming sales calls which is awesome for training our employees. We can point out what they did great on and give them ideas on things they didnt do so well on

-----

### "Soo easy to use,  great customer service and affordable pricing" — 5.0/5

> **Sarah** | *8 June 2017*
> 
> **Pros**: The ease of use, my incoming calls are never have static, the sms and email notifications prevent me from missing any calls and I can actually talk to a live person when I need customer service.
> 
> **Cons**: no spam filtering, but does have call blocking for specific numbers that call repeatedly. Other than that this dashboard has everything I need.

-----

### "It's helpful in smartphone security and privacy" — 4.0/5

> **Pooja** | *17 November 2017* | Recommendation rating: 7.0/10
> 
> **Pros**: It have a feature of unique traceable phone number. It's help for tracking call from customers . helpful in business . It's also provide data for business. Provide every information related to customers  with the help of call
> 
> I can also see callers history with the help of this site

-----

### "This is an amazing tool for tracking the efficiency of your advertising\!" — 5.0/5

> **Daniel** | *19 April 2018*
> 
> **Pros**: I love the fact that there is a traceable way to look back and see what works, who is viewing your ads, and see how well you are capturing them.
> 
> **Cons**: The only problem is I wish that I could use it for all inbound leads we get\! Other than that, the team is great.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/161667/call-tracking)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/161667/Call-Tracking/> |
| en-AE | <https://www.capterra.ae/software/161667/call-tracking> |
| en-AU | <https://www.capterra.com.au/software/161667/call-tracking> |
| en-CA | <https://www.capterra.ca/software/161667/call-tracking> |
| en-GB | <https://www.capterra.co.uk/software/161667/call-tracking> |
| en-IE | <https://www.capterra.ie/software/161667/call-tracking> |
| en-IL | <https://www.capterra.co.il/software/161667/call-tracking> |
| en-IN | <https://www.capterra.in/software/161667/call-tracking> |
| en-NZ | <https://www.capterra.co.nz/software/161667/call-tracking> |
| en-SG | <https://www.capterra.com.sg/software/161667/call-tracking> |
| en-ZA | <https://www.capterra.co.za/software/161667/call-tracking> |
| es | <https://www.capterra.es/software/161667/call-tracking> |
| es-AR | <https://www.capterra.com.ar/software/161667/call-tracking> |
| es-CL | <https://www.capterra.cl/software/161667/call-tracking> |
| es-CO | <https://www.capterra.co/software/161667/call-tracking> |
| es-CR | <https://www.capterra.co.cr/software/161667/call-tracking> |
| es-DO | <https://www.capterra.do/software/161667/call-tracking> |
| es-EC | <https://www.capterra.ec/software/161667/call-tracking> |
| es-MX | <https://www.capterra.mx/software/161667/call-tracking> |
| es-PA | <https://www.capterra.com.pa/software/161667/call-tracking> |
| es-PE | <https://www.capterra.pe/software/161667/call-tracking> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Caller Insight","description":"Maximize ad campaign ROI when you funnel your marketing dollars to only your top-performing ads. Caller Insight's feature-heavy, browser based call tracking solution delivers detailed data about each inbound call. Keyword call tracking analyzes online PPC campaigns to keep you covered on every marketing channel. Find out how Caller Insight can amplify your advertising for a low monthly cost.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4db77c94-4df5-419f-b2f0-e921e107f31b.png","url":"https://www.capterra.co.uk/software/161667/call-tracking","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/161667/call-tracking#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":4},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/161667/call-tracking#faqs","mainEntity":[{"name":"What is Caller Insight?","@type":"Question","acceptedAnswer":{"text":"Maximize ad campaign ROI when you funnel your marketing dollars to only your top-performing ads. Caller Insight's feature-heavy, browser based call tracking solution delivers detailed data about each inbound call. Keyword call tracking analyzes online PPC campaigns to keep you covered on every marketing channel. Find out how Caller Insight can amplify your advertising for a low monthly cost.","@type":"Answer"}},{"name":"Who Uses Caller Insight?","@type":"Question","acceptedAnswer":{"text":"Non Profit Organizations, Car Dealerships, Direct Mail Houses, Offices of All Sizes, Hotel & Hospitality, Online Directories, Ad Agencies & many more.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Tracking Software","position":2,"item":"/directory/30901/call-tracking/software","@type":"ListItem"},{"name":"Caller Insight","position":3,"item":"/software/161667/call-tracking","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/software/161667/call-tracking#breadcrumblist"}]}
</script>