What is OptimoRoute?

OptimoRoute helps field service and delivery businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts. It’s easy to use, flexes to your needs, and gets the job done. OptimoRoute customers cut fuel and driving expenses by 20% and free up time for more important things - like growing the business.

Who Uses OptimoRoute?

Whether you do 10 or 1000 stops or service appointments a month, OptimoRoute’s logistics optimization software saves time, cuts costs, and frees up resources to grow your business.

Where can OptimoRoute be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • OptimoRoute
  • Located in Palo Alto, US
  • Founded in 2012
  • Phone Support
  • Chat

Countries available

Australia, Belgium, Canada, Denmark, Finland and 13 others

Languages

English

OptimoRoute pricing

Starting Price:

US$35.10/month
  • Yes, has free trial
  • No free version

OptimoRoute does not have a free version but does offer a free trial. OptimoRoute paid version starts at US$35.10/month.

Pricing plans get a free trial

About the vendor

  • OptimoRoute
  • Located in Palo Alto, US
  • Founded in 2012
  • Phone Support
  • Chat

Countries available

Australia, Belgium, Canada, Denmark, Finland and 13 others

Languages

English

OptimoRoute videos and images

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Features of OptimoRoute

  • Alerts/Notifications
  • CRM
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • Drag & Drop
  • Driver Management
  • Electronic Signature
  • Employee Management
  • Fleet Management
  • Food Delivery Dispatching
  • GPS
  • Live Driver Tracking
  • Mobile Access
  • Online Time Clock
  • Order Management
  • Performance Metrics
  • Reporting/Analytics
  • Route History
  • Route Optimisation
  • Routing
  • Scheduling
  • Service History
  • Third Party Integrations
  • Transportation Management
  • Two-Way Communication
  • Work Order Management

Alternatives to OptimoRoute

Badger Maps helps field sales reps sell more with mapping, routing, scheduling, reporting. Connects to your CRM to gather data better.
Zoho CRM empowers organisations with a complete customer relationship lifecycle management solution.
Simplify your delivery operation and save hours each day. Circuit for Teams routing software makes it easy to optimize multiple routes. Learn more about Circuit
Increase on-time deliveries cost-effectively with our last mile delivery platform with intelligent route optimization.
Streamline your fleet operations and reduce costs with Samsaras all-in-one platform for GPS tracking, safety, ELD compliance and more.
Cut down on operating costs, reduce mileage, and improve customer service with Workwave's web-based route planning software.
RouteSavvy-Affordable, web-based Routing Software for small & mid-sized fleets. $499/year with Proven ROI. Fleet tracking option too! Learn more about RouteSavvy
Track-POD is paperless & contactless last-mile delivery management software with a real-time dispatcher dashboard + an ePOD driver app. Learn more about Track-POD
Flexible SaaS solution for your most complex last mile problems. Predictable, scalable, visible last mile logistics. Learn more about DispatchTrack

Reviews of OptimoRoute

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.5
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
63%
4
30%
3
7%
2
1%
Mark B.
Delivery Driver in Canada
Verified LinkedIn User
Logistics & Supply Chain, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Simply the BEST

5 3 years ago

Comments: So you might have guessed I'm a little impressed with this software. I have been using route4me mobile for the last 3 weeks and it was adequate, but lacked. You CANNOT upload an address it does not recognize and as I previously mentioned "geotag". This simple ability, not to mention their generous 30 day trial (not 3) and the fair pricing led me to purchase a years subscription before I even used the software live on my route. I had a question about some routing so I emailed support on a Sunday and had a response within the hour.
If you are on the fence about routing software, belive me this is the one. Don't even try anything else, unless you like giant pains in your butt or losing your hair from frustration!

Pros:

First and foremost what I like the best is the pricing. I know that seems like a shallow response but I have not been able to find a comparable route planner that realizes I am only one person, not a fleet, and offers me a reasonable price for their service. Other benefits are the address matching function, it is much better than the programs I have been using. Better yet, if the program does not recognize an address in my upload lists it will proc a geotag I can move to where I want the address located. I work in a rural area and this is probably the most amazing ability I have found. Want it to be better?? It saves the name of the location in your active address book and will pull it up the next time eliminating future corrections. The fact that the computational process is all done on their servers means I can run the webservice on a very basic machine I feel safe leaving in my vehicle for this service. The mobile phone app is so simple, yet elegant in its design it boggles my mind. No heavy features to get in the way just simple functionality. The GPS tracking in real time is also quite accurate. The fact I can just push a route to my mobile from the Web service is outstanding. There are a host of other commonalities that this shares with other services like "in delivery" and "complete" functions.

Cons:

OK, so I cannot ramble on about the service and not have something a little clunky about it so here it is... updating "live" delivery lists is a bit un-possible, I say un-possible because it is not impossible but the work around is a little bit of a PITA. The inability to have more than one "depot" at a time is a personally unique challenge seeing as I do an in and out run, but I just do my afternoon in reverse.... hardly the end of the world. That's the worst I have to say about it =)

OptimoRoute Response

3 years ago

Hey, Mark. It's great to hear we checked so many of your boxes right off the bat. Email us at [email protected] so we can help make the "un-possible" a bit easier!

Jonathan S.
Owner in US
Construction, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Invaluable product

5 3 years ago

Comments: Routing improved and streamlined, bottom line increased, product pays for itself many times over. I have tried a number of routing software applications and optimoroute is the top choice you can make. Reliable and easy to learn you will question why you ever did without it.

Pros:

I need to route two different work crews all over northern Illinois, usually 150+ miles per crew per day. In the past each crew chief would use a Garmin GPS to manually route up to 15 service visits per day but since using optimoroute we have increased work time and decreased travel time plus saved 15% yearly on fuel costs per crew truck. This product pays for itself immediately and will increase your bottom line! The customer service is first rate and I always received an answer from the team at optimal the same day and enjoyed a solution within 24 hours, The program itself is user-friendly and easy to master.

Cons:

Absolutely nothing, I could find no negatives using this software, dealing with the company and the people there

Alternatives Considered: Worldnet Payments Platform

Reasons for Switching to OptimoRoute: It is absolutely the best of all the choices considered.

OptimoRoute Response

2 years ago

Hello Jonathan, it's awesome that you're experiencing so many benefits of using OptimoRoute - that's what drives us! Keep an eye out for new features and upgrades coming out in the very near future...

Eric H.
CEO in US
Consumer Services, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Good Set Up/Needs Updates

3 2 years ago

Comments: Pretty good.

Pros:

I like that I'm able to move addresses Geo-Location to accommodate for alleys or driveways that are on a different street (aka, service spot is different than actual address spot). I like the functionality of the software, uploading routs etc. It's pretty simple to use!

Cons:

The maps are outdated, and I almost ALWAYS have to fix the route. It marks roads that are not roads, are blocked off, or it will label a creek or wash (Arizona) as a road.

Alternatives Considered: Route4Me

Reasons for Choosing OptimoRoute: It was easier to upload and make changes to my route.

Switched From: Routific

Reasons for Switching to OptimoRoute: Route4Me is way to expensive, and it wasn't that great anyway.

Georgi Y.
CEO in UK
Logistics & Supply Chain, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Product

5 6 months ago

Comments: I am running transport company in UK.
My experience is from 2013 till now.
OptimoRoute is really great product.
Most important. They are working on the product to be updated.

Pros:

Easy to use. Great customer support. No mad price for the product compared with other on the market.

Cons:

Noting to write here. With this Customer service you can sort all your problems.

Alternatives Considered: Zoho CRM

Reasons for Choosing OptimoRoute: More options to manage my business. Simple easy and strait is the OptimoRout .

Switched From: RoadWarrior

Reasons for Switching to OptimoRoute: Easy to work with OptimoRout. I do have around 156 questions (how it works, Why they are have particular options like future, and many more). I have some doubt for OptimoRoute is the right Choice for me. Unfortunately after 1 conversation and one Video tutorial with really skilled mentor. I have no doubt for my choice "OptimoRoute". Many thanks for the Great Customer support. Lady with name Zrinka is this Great person. Personal Many Thanks to Zrinka.

Cathy F.
NOW Program Coordinator in US
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Esceptional Customer Service

5 2 years ago

Comments: The benefits from the program has been significant to help us grow a new program within our organization. We are able to deliver to food sacks to homebound seniors because of you fabulous route optimization process.

Pros:

The mapping of the route is very helpful and the most impactful. I love that it takes the guess work out. When a route needs to be adjusted it is with ease. The ability to divide the route between drivers based on time, percentage and miles is a huge plus.

Cons:

I wish that it would interact with our Pantry Program and GPS systems. That would be a dream and would ease redundancy. I would love to see a place to add photos, customer sign off of delivery and time card feature would be amazing!

Alternatives Considered: Verizon Connect, Routific and Badger Maps

Reasons for Switching to OptimoRoute: The ability to import customers, pricing, mapping, and the ability to send the route to our drivers phones.

OptimoRoute Response

2 years ago

Thanks for your review! Great to see that OptimoRoute is helping your business grow, we love this kind of feedback. Stay tuned for our next big feature release - we think you'll be thrilled!