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What is Sync.com?

Sync.com is a secure Dropbox replacement trusted by over 700,000 businesses and individuals worldwide. Sync makes it easy for your business to share and collaborate securely in the cloud. With zero-knowledge encryption built-in, your files are always safe, secure and private with Sync. Sync's secure cloud storage meets virtually all data privacy rules and regulations in the USA, Canada and the European Union, including HIPAA, PIPEDA and EU-safeguards. Get started with 5 GB free today!

Who Uses Sync.com?

Small and mid-sized businesses

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Reviews of Sync.com

Average score

Overall
4.4
Ease of Use
4.2
Customer Service
4.0
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
76%
4
11%
2
7%
1
7%
Kevin
Kevin
Senior Consultant in US
Verified LinkedIn User
Higher Education, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Ditched Dropbox for Sync

5.0 4 months ago

Comments: Sync gives me fast, easy, and private access to my files whenever I want and wherever I am: at home, at work, or on-the-go. I've been using Sync for 2 years and don't ever remember having a problem. I've never lost a file or had a file get corrupted. Their service has been great! I would highly recommend giving them a try. They offer a free tier with paid options available if you need more features.

Pros:

There are many file repository services available in the Cloud these days, but few have end-to-end encryption like Sync. That was the main reason I transferred all my personal files from Dropbox to Sync: to maintain maximum privacy. I'm the only one who holds the keys to my data.

Cons:

The web interface works fine on a monitor, but is somewhat hard to use on a mobile device. Sync has a mobile app that works well on modern devices, but there have been times when I've needed to access my Sync files on a mobile device that was too old to run the app.

Charles
Charles
Marketing Director in Spain
Verified LinkedIn User
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Like having an external backup with sharing capabilities in one

5.0 3 years ago

Comments: Very happy.

Pros:

I love the way it's so easy to share any link and that I can easily remove someone's permission. Also, my colleague is having problems with her computer so Sync is really stopping her from losing some of those files and also it means I can access them on my computer or she can on another computer.

Cons:

I have no complaints. Although sometimes the only way I can access my colleagues' files in the shared folder on the desktop is by logging in on the online version or even her version. So if it was instantly there without, it would be better, but the fact I can still easily access and download the files makes it not much of a problem.

Joshua
Studio Musician/Singer-Songwriter in Canada
Music, Self Employed
Used the Software for: 2+ years
Reviewer Source

Sync Does Not Work On My Year-Old Mac Silicon

2.0 last year

Comments: It was good at first - I had no problems using Windows as an OS, but as soon as I switched over to Mac, the app cannot function properly. I am very disappointed and quite frankly very frustrated that this is where my money is going.

Pros:

Everything was easy to setup and after that, it synchronizes your files automatically, within minutes of saving, and immediately following.

Cons:

Sync stopped synchronizing my files on several, extended occasions, and I've been (and currently am still) struggling for literal months at a time with support trying to get this problem fixed. I don't have anything against the staff, but this problem has persisted for far too long to be acceptable. I have very important files that are not being synchronized that I could lose forever if the app does not start doing what it's supposed to. Unfortunately I should not have to rely on other methods of storage when I am paying upwards of $120CAD per year for this service that should have this taken care of.

Roger
Niche Growth Facilitator in Canada
Writing & Editing, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great File Storage I Recommend!

5.0 2 years ago

Comments: This service easily solved my primary problem, where I needed to have files accessible across multiple devices, but not stored on those devices. Sync.com stores the files only in the cloud. In a nutshell, here's what I like:
Easy-to-use interface.
Excellent security.
Great customer service.
Great for privacy conscious people.
Files are not lost if a device breaks.

Pros:

One feature that's particularly useful is privacy. As your files are encrypted, they don't have the encryption key - A super feature in the event you want to keep your files available on other devices, but only available to you. Additionally, it's awesome to start working on a document (for example) stored on sync.com, then later to use another device and keep working on the same document. This makes life much easier! Also (I've run into this a few times), their clouded store save me a lot of work. Why? If my computer dies, I don't lose any of my important files, and can even access them using a mobile device, or another computer.

Cons:

The only significant downside I've run into, is that they don't have a Linux based application (they support Windows and Mac). You can still use a web browser to access sync.com on Linux, but it's not quite the same as a native application. Having said that, it's still a great solution.

Kira
Co-Owner Operator in US
Automotive, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Advanced features with high level security!

5.0 2 years ago

Comments: We realized the benefits of secure and reliable cloud storage with sync. We have really made progress and improved our reputation by using their wonderful file sharing feature.
We have improved our efficiency and organization along with our ability to work together and collaborate.

Pros:

So many pros! Sync is very professional and polished. Sync is secure and uses strong end to end encryption, not the reduced levels like other software (Google for example). I truly feel safe. Sync stores your data on their servers and they do not allow anyone else to access them. They also can not view your files. 10/10 on security. The file sharing is excellent and has advanced features not offered by other products! Sync also has the capability and capacity to meet the needs of specialized businesses. The pros certainly outweigh the cons.

Cons:

The only cons are price, and that at first it can be difficult to navigate. There are a lot of options and advanced features but that means it takes a while to learn how to use everything for some people.