Sync.com

Who Uses Sync.com?

Small and mid-sized businesses

What Is Sync.com?

Sync.com is a secure Dropbox replacement trusted by over 700,000 businesses and individuals worldwide. Sync makes it easy for your business to share and collaborate securely in the cloud. With zero-knowledge encryption built-in, your files are always safe, secure and private with Sync. Sync's secure cloud storage meets virtually all data privacy rules and regulations in the USA, Canada and the European Union, including HIPAA, PIPEDA and EU-safeguards. Get started with 5 GB free today!

Sync.com Details

Sync.com

https://www.sync.com/

Founded 2011

Sync.com pricing overview

Sync.com has a free version and offers a free trial. Sync.com paid version starts at US$5.00/month.


Starting Price

US$5.00/month

Pricing Details

Get 1TB cloud storage per user for $5/mo. Annual billing.

Free Version

Yes

Free Trial

Yes

Sync.com deployment and support

Support

  • Business Hours
  • Online

Deployment

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Documentation

Sync.com Features

  • Access Controls/Permissions
  • Audit Trail
  • Collaboration
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Encryption
  • Messaging
  • Real Time Synchronisation
  • Search/Filter
  • Workflow Management

View full list of File Sharing Software

Sync.com Alternatives

More Sync.com alternatives

Sync.com Reviews for UK Users

Read all reviews

Overall rating

4.3/5

Average score

Ease of Use 4.2
Customer Service 3.6
Features 4
Value for Money 4.3

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Eduardo R.
Software Tester
E-Learning, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 19/03/2019

"Easy file sharing"

Comments: It's a good service overall, I have a 2TB paid plan. I've been using it to work with a remote team and it's been seamless most of the time. We work on different continents and time zones, as well as different file formats and I haven't encountered any major issues. The only downside I find is the conflicted files when two or more people are working on a document at the same time. Perhaps if there was a way to track changes and merge the files it would be better, but I guess that would be a different service.

Pros: - Easy to set up an account.
- Easy to install and use in your PC.
- Real-time update of documents across machines, cloud, time zones and continents.

Cons: - Sometimes due to connection trouble sync is lost and I had to do a manual pause > resume to make it work.
- It's hard to go over the work on a conflicted file when two people had the same document open at the same time and saved changes to it.

  • Reviewer Source 
  • Reviewed on 19/03/2019
Verified Reviewer
Medical Intern
Medical Practice, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 22/10/2019

"Sync.com- for perfect sync"

Comments: If you are basic Dropbox or One drive user, just switch on to the Sync.com for hassle-free cloud service with high-security measures and real-time protection. Just try it. Highly recommended.

Pros: I was get interacted with sync.com during looking for an alternative for OneDrive. Highly recommended with security measures of Sync.com and we can keep our files with secure and 100% private. The file transferring speed is really quick when compared to the OneDrive for both downloading & Uploading. Still, we can manage our files with any of our devices and the mobile version is really helpful to keep our files up to date. We can share our files instantly and plans start with 5GB for free of charge. We can send our files with self-destruction features and password protection and even we can share our files to non-Sync.com users.

Cons: It's really hard to find cons for this cloud service. Hope the subscriptions fees will be reduced in future in order to compete for cloud service kings such as Dropbox and Google Drive. The free plan should be more in future to attract newcomers.

  • Reviewer Source 
  • Reviewed on 22/10/2019
Koon C.
CTO
Real Estate, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    1 /5
  • Customer Support
    1 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 25/05/2020

"Started off great but have fallen fast"

Comments: Started off as a good system for small businesses with one of two users. Once you have files (we are at 120GB of 2TB quota) and the system stops syncing across devices completely. The only support option is through a contact form, and support team takes 2-3 days to respond. As a premium member, this "priority" support is poor.

Pros: Affordable pricing, easy to use system, supports multiple platform.

Cons: Doesn't work for teams with lots of files. Syncing files between computers take days. Support is irresponsive. Premium members receiving "priority" support still gets a reply after 2-3 days.

  • Reviewer Source 
  • Reviewed on 25/05/2020
John W.
Manager
Hospitality, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/11/2020

"Easy filesharing syncing and backup"

Comments: I use it to back up the companies Documents and share them across three computers. Always in sync. I also use it to share big files via links and email with customers. For personal use i use it to send HD big video and photo files to friends and family. So simple.

Pros: It is so easy to use and never fails to do what it should. I much prefer it to onedrive or dropbox etc etc. You can try it out for free for ever as long as you want if you do not need too much storage space or too may concurrent links or too much history saving. I have hardly ever had to look at the help it is so intuitive. It gives you 5Gb free to start with but you can increase this to 15Gb if you recruit others to use it. Very secure, encrypted. A friend who worked for GCHQ reckoned they were the most secure of any of these systems.

Cons: Nothing really. You cannot expect to get more than 15GB free which is what they offer if you recruit 10 more people.

  • Reviewer Source 
  • Reviewed on 11/11/2020
Brahm D.
President
Legal Services, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    2 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 13/05/2017

"After 1 year using Pro version of Dropbox and Sync, I now only use Sync.com"

Pros: Fast. Affordable. Secure. Intuitive. For half the price of Dropbox, plus the ability to recover old versions and deleted files. For business, teams are basically free, compare to Dropbox where an account with teams isan amount per user, sync is a small amount per user. Sync also has a vault feature, which is a nice for backup files and long term storage of files that you want to keep safe and don't need to work with everyday. Love that when you share folders with someone, the shared folders only count toward the original users quota. This makes it possible for a PRO user to share large files with free account users. With Dropbox, I couldn't share large folders with clients unless they had a paid Dropbox account.

Cons: If you try to change too many file or folder names in too short a time, Sync starts to produce conflicting files, especially if you have two computers syncing to the cloud at the same time. Dropbox algorithms seem to resolve file conflicts better. There is not much customer support to speak of, just help boards and email.

  • Reviewer Source 
  • Reviewed on 13/05/2017