Mentimeter

"Incredible transformation of presentations"

Comments: This app is great for my projects that I use for my clients!

Pros: The fact that it can tranform a boring, long and tiring presentation, into one that is interactive, fun and cheerful makes it a great app.

Cons: I did not like the fact that, at times the app takes a lot of time to show the poll results to viewers.

"A smart tool that looks slick but has some frustrating limitations"

Comments: We like Mentimeter a lot. You can be up and running with it in minutes, and it takes literally seconds to create a typical wordcloud or other slide. It looks amazing to those answering the questions. There are downsides though and I hope future updates will add functionality and improve the experience for paying users.

Pros: Mentimeter allows you to easily (very easily) create and launch live, interactive polls, surveys and quizzes and create cool things like wordclouds in real time. It has a really smooth mobile integration through the use of QR codes which is a killer feature in the modern age. We have frequently had "wow moments" in meetings, workshops and training sessions using Mentimeter as people see animated quiz standing come in in real time and the like. Zero learning curve from the users point of view and almost frictionless.

Cons: It has a few limitations that make it less slick from the point of view of the person using it compared to the people answering the questions. It does not integrate well with Powerpoint. There is an outdated and never updated plug in which crashes all the time and thus unusable. The other option is to import your slides into Mentimeter and do the whole thing from there. This is not always advisable because animations are not preserved and the general look of the slides suffers. Without PPT integration, if you are running a remote session using Zoom or similar you are forcing people to navigate away from your window to use Mentimeter and then relying on them coming back to see the results come in in real time. It damages the experience tremendously. You get around this by showing QR codes and having them do it on their phones, but still, not ideal. Another issue is that moving or otherwise adjusting slide shows inside Mentimeter is a huge pain. Drag and drop to change the order of slides is basically broken, so me and my team always make sure everything is in order before importing (if we even use importing, see above). Even a no-integrated session with more than a few Mentimeter slides is a huge pain to adjust. Finally, although they claim that switching between say PPT and Mentimeter on the fly is easy, it inhibits you from easily and smoothly moving to the next question. Not ideal.

"An efficient way to get instant feedback"

Pros: It is fast and easy to use. Allows the users to remain anonymous so they can feel more comfortable indicating their opinions. Excellent charts to present the poling of the results which is quite handy to verify how your audience feel about a presentation.

Cons: There are quite a few bugs:
Sometimes the app doesn't remember the event code.
There are times when a question cannot be skipped.
It is sometimes problematic to access the results from my PC.

"A powerful software for interactive slides"

Comments: Mentimeter is a great tool when creating interactive slides in undergraduate classes. It permits both the students and the professor to participate actively in the class.

Pros: Mentimeter permits the administrator to create interactive slides. The students are motivated not only because their comments, questions and answers are presented anonymously during the class, but because they use their mobile phones and see the slides. Beyond the interactive slides, it includes clouds of words, quick tests, voting and express if they are enjoying the presentation.

Cons: The free version only permits a limited number of interactive slides. Despite the license is not considered expensive, it also limits some of the interactive tools and can cause the students to feel fatigued.

"Practically Non-Existent Customer Support"

Comments: My experience with the customer support is woeful. My first few interactions were with a bot, which could not resolve my problem. I then interacted with a human (?) who similarly has yet to resolve my issue. I would state the issue, 24 - 48 hours later I would get a response which did not address it. I would immediately respond and 24 - 48 hours later a different person/bot would respond. It's been a week now and I still don't have resolution. Their hours seem to be a Euro schedule with no weekend support. I have requested a refund and have received no response at all. The whole experience has been disappointing.

Pros: Has numerous features to add interactivity. Functionality is easy to grasp.

Cons: Uploading a presentation proved difficult, despite it meeting the designated parameters. All of the options such as quizzes, polling, etc were greyed out and couldn't be accessed. The basic option is really basic. I upgraded to get enhanced functionality and instead got nothing.