--- description: Discover the benefits and disadvantages of Google Docs. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Google Docs Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Productivity Software](/directory/30968/productivity/software) > [Google Docs](/software/160756/google-docs) # Google Docs Canonical: https://www.capterra.co.uk/software/160756/google-docs Page: 1 / 1167\ Next: [Next page](https://www.capterra.co.uk/software/160756/google-docs?page=2) > Web-based platform designed to store, create and edit spreadsheets, use templates, create charts, comment on documents, and more. > > Verdict: Rated **4.7/5** by 29149 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Google Docs? Designed for businesses of all sizes, it is a document management system that helps teams collaborate, share, edit, chat, and comment across multiple files in real-time. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 29149 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Starting Price**: US$6.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Professional office suite with 30GB storage - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States ## Features - Access Controls/Permissions - Archiving & Retention - Collaboration Tools - Customisable Templates - Document Capture - Document Classification - Document Management - Document Storage - Electronic Signature - File Conversion - File Sharing - Full Text Search - Notes Management - Search/Filter - Third-Party Integrations - Version Control ## Integrations (22 total) - Asana - Dropbox - Figma - Gmail - Google Calendar - Google Classroom - Google Drive - Google Forms - Google Sheets - Google Slides - Google Workspace - Grammarly Business - Lucidchart - Lucidspark - LumApps ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Productivity Software](https://www.capterra.co.uk/directory/30968/productivity/software) ## Related Categories - [Productivity Software](https://www.capterra.co.uk/directory/30968/productivity/software) - [Document Management Software](https://www.capterra.co.uk/directory/30063/document-management/software) ## Alternatives 1. [Google Drive](https://www.capterra.co.uk/software/161425/drive) — 4.8/5 (28594 reviews) 2. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17674 reviews) 3. [Microsoft Word](https://www.capterra.co.uk/software/1010319/microsoft-word) — 4.7/5 (2888 reviews) 4. [OneDrive](https://www.capterra.co.uk/software/161304/onedrive) — 4.5/5 (12835 reviews) 5. [Microsoft 365](https://www.capterra.co.uk/software/58688/microsoft-365) — 4.6/5 (14144 reviews) ## Reviews ### "Everything you need from a word processor app" — 4.0/5 > **Richard** | *21 July 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: We always turn to Google Docs for quick internal documents (rather than MS Word). It's simple, quick and easy to share. Love how it integrates e.g. with meetings on Google Calendar. > > **Cons**: Nothing much has changed in several years (or maybe that's a good thing and a sign of a well-written product that needs to stay relatively simple?) > > We've been using it for many years and have rarely found any problems with it. Doesn't suffer from feature bloat unlike its main competitor. Useful features such as Smart Chips. ----- ### "Simple, intuitive, great for collaberation" — 4.0/5 > **connor** | *16 April 2026* | Media Production | Recommendation rating: 7.0/10 > > **Pros**: A great solution for document sharing and collaberation, easy access from almost any platform or device, and by default includes version history and auto-save. it works great for teams that need to co-author documents, includes functionality for leaving comments and keeps the workflow light and easy for doing so without the need for managing local file copies or versions. It's incredibly intuitive and being able to have the option to access without establishing an identity (such as onedrive or sharepoint requiring microsoft accounts) holds a very useful place in the market. > > **Cons**: The main limitations are encountered when trying to. apply advanced formatting and support drops a bit as the documents grow particularly large or complex. It does of course, require a constant internet connection which depending on the use case or context can sometimes be a hurdle. From a more technical stand point, it tends to excel in convenience, but this is traded off in terms of difficulties in control or data governance. > > Overall, it's best when used for collaboration and speed rather than advanced document control. It's a great choice for sharing drafts or notes, and lighter or less sensitive documents, but if it needs specific formatting and offline viability, or other enterprise features, then it starts to lose it's edge. ----- ### "Game changer for produtivity in teams" — 5.0/5 > **Dylan** | *27 January 2026* | Computer & Network Security | Recommendation rating: 8.0/10 > > **Pros**: When working on a project in a large team, the ability for everyone to edit the same document simultaneously is amazing. I can see what others are adding in real time and suggest edits through comments > > **Cons**: When multiple people edit the same document, it can be hard to revert to a previous version as there is multiple edits happening. It can be hard to pinpoint what to keep and remove when the number of active editors increases > > Super usefull for multiple people working at once. Makes WIP documents super easy to share and recieve feedback on in real time ----- ### "Effective, Simple User Interface To use." — 4.0/5 > **Joseph** | *10 June 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about Google Docs is how frictionless collaboration feels. You can have multiple people editing the same document at once, see changes live, leave comments, suggest edits, and never worry about emailing around different file versions. It turned document editing from a solo activity into something much more interactive. > > **Cons**: What I would least like about Google Docs is that it can feel limiting for advanced document work. Below are few lis limits: Less powerful formatting than Microsoft Word for complex layouts, academic papers, books, or heavily formatted reports. Formatting inconsistencies when importing or exporting Word documents. Performance issues with very large documents, especially those with many images, comments, or collaborators. Internet dependence for the smoothest experience, even though offline mode exists. Limited customization compared with desktop applications that support extensive add-ins and advanced features. > > My overall experience with Google Docs has been very positive. It is easy to use, reliable, and makes collaboration simple through real-time editing and sharing features. The automatic saving and version history are particularly useful and help prevent lost work. While it can be somewhat limited for complex formatting and large documents, it performs very well for everyday writing, note-taking, and team projects. Overall, it is an efficient and convenient tool for document creation and collaboration. ----- ### "Great documenting tool with all Cloud features you would expect" — 4.0/5 > **Mark** | *5 June 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: As a free alternative to Microsoft Word it's easy to draft and create documentation both for work and for personal use. It's great for sharing with the correct privileges, integrates well onto mobile and you know with Google that it will be stored with multiple backups across their servers. > > **Cons**: Functionality wise it's not quite as good as Microsoft word which I always think of it's main competitor. Also, I've found some colleagues find sharing a little confusing. > > Overall, I find it an excellent product, it's easily accessible, it automatically syncs so I can access straight away on other devices and I would recommend it to anyone ----- Page: 1 / 1167\ Next: [Next page](https://www.capterra.co.uk/software/160756/google-docs?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/160756/google-docs) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data