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What is Google Docs?

Web-based app designed to store, create, and edit spreadsheets and documents online. Templates, charting and commenting are available.

Who Uses Google Docs?

Designed for businesses of sizes, it is a cloud-based document management system that helps teams collaborate, share, edit, chat, comment across multiple files in real-time.

Google Docs Software - Google Docs font selection
Google Docs Software - Google Docs collaboration
Google Docs Software - Google Docs comments
Google Docs Software - Google Docs storage
Google Docs Software - Google Docs access

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Reviews of Google Docs

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.3
Features
4.5
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Karin
Karin
Executive Director in US
Verified LinkedIn User
Entertainment, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Google Docs is the gold standard of team document creation

5.0 4 weeks ago New

Pros:

Producing plays requires a huge amount of team work. Collaborating on cast lists, costume inventories, prop plots, set designs and more are made far easier using Google docs. It's so easy to have all parties able to work on the same document, seamlessly, adding comments, tracking versions and seeing who commented what using tags

Cons:

Offline editing gets a little tricky for those with multiple accounts but overall it's great

Jamie
Onboarding Manager in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Best folder and document management system

5.0 2 weeks ago New

Comments: Google Docs is the best document keeper and creator. It has made it so easy for me to share folders with clients and collab with them on their work - totally recommend.

Pros:

It is so easy to share folders, whether that's adding others to it or sending people the link! I love how you can search the name of the doc on your search engine and it comes up! I think the best feature on google docs is how you can see real time updates from other people editing the document - it is so great for collaboration. And, I do not even need clients to turn in the documents to me - because I can see them! I also love how it saves all your changes live!

Cons:

I have been using google docs forever and have no complaints.

Verified Reviewer
Verified LinkedIn User
Human Resources, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Certainly performing well...

3.0 5 years ago

Comments: While the program isn't perfect, Google Docs is by far the most easily accessible and widely used word editing programs. It excels at what it needs to do, but lacks on what it could do.

Pros:

To start, Docs get's everything you need done. Editing, typing, sharing—it's all easily done. In a school or work environment, the commenting mode and ability to share documents easily makes working extremely efficient. In comparison, a traditional document editor would require you to manually send the file, have the other party edit it, then send it back. In docs, being able to instantly see any edits or comments another person makes is a huge time-saver. Docs is also extremely compatible with other types of files, and even can transcribe PDF files. It's also capable of converting your current doc into other formats, which is helpful since you won't have to use a third-party website/application to do so. While being a common feature in other editing programs, the auto save feature is handy, as it saves every time a change is made, even if it's just a single letter. On top of that, Docs also stores previous versions of your document, which I personally found very useful when back-referencing older revisions of essays and other papers. Lastly, Docs runs constant grammar and spelling checks, which is great for when you are typing in a rush and misspell a word or type something out awkwardly. Not only that, but the detection is always improving, and is even able to detect proper nouns (like names) and recognize that they aren't spelled wrong because they are meant to be spelled that way.

Cons:

Despite it's strengths, Google Docs holds a few annoying points. A major disappointment lies in the lack of font support. While some of the major, non-standard fonts like IBM Plex Sans are available, a majority of the fonts that are available aren't well-known or widely used, which led me to using the same 4-5 fonts over and over again. There is no option to add third-party fonts either, which isn't ideal for those of us that have a selection of them on our computers. Despite Doc's simple design, it's actually a huge resource hog for both internet bandwidth and RAM. While it may not be noticeable on a decent computer, it's especially noticeable on computers that aren't from the last 4 years or so. Loading Docs onto my laptop from a few years ago brought it to its knees, and forced me to use an alternative. While Docs has plenty of shortcuts for its most commonly used tools, not every tool has a shortcut. On top of that, there are no options to bind our own shortcuts to a tool, which is a huge problem for those of us that have to write heavily formatted, non-traditional styled documents. Lastly, table creation and editing in Docs is still yet to be ideal. Each line in a table is treated as a separate line, meaning that you have to either edit each line or all the lines at once, which makes it inconvenient to create visually appealing tables.

Juan
Multimedia Production Specialist in Honduras
Verified LinkedIn User
Outsourcing/Offshoring, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

No more Lost Docs

5.0 3 months ago

Comments: It has made my work as a writer easier and safer. I can have everything in Drive and not be afraid of losing any data. It has the history of the changes I have made to each of the files. It keeps my comments and notes, too.

Pros:

What I like the most is that the document auto-saves, and if anything happens to the computer or any device I am working on, the file will still be in the drive. I won't lose it.

Cons:

There is one little thing I still don't know how to do, and it is to activate a dark mode in which the page turns black.

Brandon
Director of SEO in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Good Online Doc Tool

4.0 last month New

Pros:

If you can use Word, you can use Google Docs. It's almost exactly the same.

Cons:

Sharing docs can sometimes be tough due to sharing restrictions. External folders are often needed.