Who Uses This Software?

Designed for businesses of sizes, it is a cloud-based document management system that helps teams collaborate, share, edit, chat, comment across multiple files in real-time.

Average Ratings

17,930 reviews
  • Overall 4.7 / 5
  • Ease of Use 4.7 / 5
  • Customer Service 4.3 / 5
  • Features 4.5 / 5
  • Value for Money 4.8 / 5

Product Details

  • Starting Price US$6.00/month
  • Pricing Details Professional office suite with 30GB storage
  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web

Vendor Details

  • Google
  • http://www.google.com

About Google Docs

Web-based app designed to store, create, and edit spreadsheets and documents online. Templates, charting and commenting are available.

Google Docs Features

  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat

Google Docs Most Helpful Reviews

Google Docs: Compatible and Accessible Anytime, Anywhere!

Reviewed on 21/11/2019
Cristine T.
Web Developer
Education Management, 5,001-10,000 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall, I can say that Google Docs is your place to be if you wish to create and edit documents files that are meant to be collaborative and shared; of if your doc file is of vital importance, that it needs to be available to you anytime and anywhere. Being available anywhere and real time collaboration through Google Docs helps promote team work and productivity in our workplace, making each and everyone of us efficient employees.

Pros: Google Docs is definitely compatible to most devices and there is little of a chance that it won't. If you cannot download the application, then access Google Docs through any web browser and sign in to your google account (which is, by the way, very easy to create if you have none yet!). So, yes, it is accessible anytime and anywhere. This feature of great convenience is what I like most about Google Docs. Well, it also has a mobile app that you can download and access through your phone, if you wish to skip the web browser in ether your phone or PC. But yes, there are many ways to get your fingers work wonders with Google Docs. Whether I'm running late or away from a PC, then working on my phone is perfect solution. Plus, I don't need to always have internet to access my file and edit it. As long as I made the file available offline, then it'll work. All I need is to hook it up online and all my revisions will be updated to the online version of my file. It really is the best, since it is supported by the large cloud-based Google drive, I don't have to worry about losing my doc file, its just up in the cloud and I get to take it with me anywhere!

Cons: Google Docs even has a comment feature, which I really like as well. It makes every file available for a collaborative effort. Every end of week and end of month, whenever we generate a report of the accomplished requests weekly and monthly, our entire team gets to work with one file altogether, not only because the file in Google docs are accessible and shareable, but also because the comment feature let's read on the output of other members and share our feedback on how it can be improved or how it can better presented in our report, as one team. If everyone are online and if you are doing the editing work online as well, then together you can all see the changes and revisions being done to the file. Well, I like everything about Google Docs and there is none that I like least. It is just full of awesomeness!

Google Docs Replaces Office 365 (if you can handle the initial transition)

Reviewed on 18/11/2019
Kael K.
IT Manager
Renewables & Environment, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Google Docs replaces all lightweight usage of Word, Excel etc. However, if your company heavily relies on Excel it'll be difficult to convince the power users to switch. Sheets has calculation limitations with very large data sets. It's an easy replacement for 99% of use cases for Word with all the advantages of easy sharing within a G Suite environment.

Pros: Our company completely switched off of using Office 365. There was a transition cost and many people complained about minor features missing from Word which we had to find workarounds. However, we were able to find workarounds and since it's included with our G Suite license it's saved us thousands per year. Everything is backed up and easy to share and we don't have to worry about dealing with future updates with Microsoft that cause us to buy new licenses or a costly yearly payment.

Cons: It's getting very close to feature parity with Office however it's still not 1-1. Google Sheets *just* released the ability to check for duplicates, prior you had to use a freemium browser extension. Training users who were very familiar and comfortable with Word was time consuming even though they are similar.

Don't have Word installed on your PC? Never fear! Meet Google Docs!

Reviewed on 06/11/2019
Fariz A.
Design Manager
Design, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Google Docs is extremely helpful in my daily tasks and when I am mobile. As a manager, it's easy for me to access my documents and edit them on the fly wherever I am. As a freelance transcriber, it helps a lot with my tasks with its audio to text feature.

Pros: As a design manager, I often do proposals and reports using a word processing software. I am always on the go. Google Docs enables me to edit files online and access it anywhere, anytime provided you can go online. If you are used to use Microsoft Word, then your right at home. The interface is similar and a breeze to use. If you don't have a laptop, you can open Google Docs using a smartphone or a tablet; open docs, edit and save them online. Pretty nifty! There was once I was late and in a rush for a meeting and realized that I left my laptop at home. Even fogot my USB drive. Silly me. I need to print out a proposal asap. But because the night before I created the proposal online using Google Docs, I went online at the printing shop and printed the proposal and was on my way to the meeting feeling relieved. Phew~ My boss and colleagues also do proposals and would always ask me to review their documents or add my ideas to it. I edited their files and they also can view them or add more content, all in real-time. Docs offers its fair share of unique features that can make your life a whole lot easier. As a freelance transcriber, the Voice Typing function is useful to transcribe audio into text which saves me a lot of time. Also when I have ideas for a project or proposal and I am lazy to type, I would use the Voice Typing tool to convey my speech and thoughts into text. Feels like being Tony Stark.

Cons: Nothing really. It has all the features of a word processing software. You just need a reliable internet connection. Just make sure you save your file every time you have edited your document. Well yes it does have an AutoSave feature, but always keep a backup by email or your USB drive, in case you don't have internet access.

Where do I start? I love Google Docs!

Reviewed on 16/10/2019
Zee G.
Digital Operations Manager
Computer Software, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Love-love-love it. As I mentioned above, I use Google Docs daily and my life has become much simpler thanks to it. I use it both for work purposes as well as for writing papers for my education.

Pros: I love writing. It's not just for work but in general, I love writing. I have used Google Docs for work for writing articles and the best feature is AUTOMATIC SAVING. No kidding! I've had so many problems with Word documents when it would crash JUST as I was finishing up an article or whatever I was writing and I would have to do it all over again. With Google Docs, I don't have to worry about this and hit CTRL+S every five minutes. Version-control. This is another great feature of Google Docs since I often work on the same document with other team members. Therefore, I need to see who added what (comments in the document itself also are helpful - especially the email notifications you get when someone responds to your comment). The interface is very user-friendly and I haven't had any trouble finding the tools I needed. Accessibility. All my files are always available to me online. I can work on a document at work and then continue working on it from my phone using the Google Docs app. Perfect!

Cons: Google Docs sometimes kills the formatting of the imported Word Documents, but I guess this is unavoidable. Besides, now that more and more of my teammates are switching to Google Docs, this problem is disappearing.

Google Docs Review

Reviewed on 05/10/2019
Eri H.
Digital Strategist
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Great thanks to my mentor, since he introduced Google Docs 11 years ago in our volunteering work for the community, I've been a loyal user of Google Docs. I successfully manage to implement my Google Docs-savviness into my offices' work, as well as for my current business afterwards. I often stored files from the resource speakers as my Google Docs and shared them to all participants at easy and no hassle. I also stored the files as my Google Docs for my business portfolio to showcase to potential clients, and even share them for my happy client. The benefits cannot be counted, Google Docs saved my life!

Pros: I remember the first time I was being introduced to use Google Docs was in 2008 by my mentor, Sylvain Henry from Canada, it was like, wow....this online tool is super efficient and superb! It's integrated seamlessly with our Gmail account along with other fantastic Google Products. It's very easy to use, even for first timer. I no longer have to worry searching for my missing files from my harddisk because I did not have the chance to create the backup files, because I can rely on Google Docs for sure that is stored in the cloud. Which means I could open it whenever I want to. Now Google Docs is even getting cool! I can use Voice Typing feature whenever I have any ideas come up in my mind, without worrying I need to type them and those briliant ideas could possibly vanish into thin air if I type them one by one. Furthermore, Google Docs provides such amazing templates, which makes my work a lot easier. In addition, I also often use Google Forms to create event registration that has a function also as a survey for my clients.

Cons: When I don't have an internet connection, then I cannot open my files inside my Google Docs. I have to download all the files into my harddisk as a backup. Would it be possible to make all my files in Google Doc are automatically stored offline into my harddisk in the near future?

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