Who Uses productboard?

Product teams from startups to enterprises

What Is productboard?

Productboard is the product management system that aligns everyone on the right features to build next. Designed on the Product Excellence methodology, it is used by modern, customer-driven organizations like Zendesk, UiPath, Avast, and Envoy. With its customizable boards, Productboard offers the right balance of guidance and flexibility to help product teams understand what users really need, prioritize what to build next, and rally everyone around the roadmap.

productboard Details

productboard

https://www.productboard.com/

Founded 2014

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productboard pricing overview

See pricing plans

productboard does not have a free version but does offer a free trial. productboard paid version starts at US$49.00/month.


Starting Price

US$49.00/month See pricing details

Pricing Details

Individual: $49/seat/mo Team: $99/seat/mo Business: $199/seat/mo

Free Version

No

Free Trial

productboard deployment and support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

productboard Features

  • Backlog Management
  • Gantt/Timeline View
  • Kanban Board
  • Negative Feedback Management
  • Prioritisation
  • Request Management
  • Resource Management
  • Retrospectives Management
  • Status Tracking
  • Supports Scrum
  • Team Management
  • Template Management
  • Workflow Management

View full list of Agile Project Management Tools

  • Ad Hoc Reports
  • Ad hoc Analysis
  • Budgeting & Forecasting
  • Consolidation / Roll-Up
  • Dashboard
  • Key Performance Indicators
  • Predictive Analytics
  • Qualitative Analysis
  • Quantitative Analysis
  • Scorecarding
  • Strategic Planning

View full list of Business Performance Management Software

  • Business Plan Templates
  • Collaboration
  • Dashboard
  • Financial Projections
  • Financial Templates
  • Fundraising Management
  • Investor Management
  • Pitch Presentation
  • Social Sharing
  • Step-by-Step Wizard

View full list of Business Plan Software

  • Access Controls/Permissions
  • Alerts/Notifications
  • Business Process Automation
  • Business Rules Management
  • Collaboration
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Designing
  • Visual Workflow Management

View full list of Business Process Management Software

  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing

View full list of Collaboration Software

  • Alerts/Notifications
  • Capacity Monitoring
  • Color Coding
  • Dependency Tracking
  • Drag & Drop
  • Milestone Tracking
  • Progress Tracking
  • Task Management
  • Templates

View full list of Gantt Chart Software

  • Bug Tracking
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritisation
  • Product Roadmapping
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Supports Agile
  • Supports Scrum
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking

View full list of IT Project Management Software

  • Activity/News Feed
  • Collaboration
  • Idea Ranking
  • Ideation
  • Mind Map
  • Status Tracking
  • Workflow Management

View full list of Idea Management Software

  • Collaboration Tools
  • Dependency Tracking
  • KPI Monitoring
  • Milestone Tracking
  • Multi-board
  • Prioritisation
  • Project Planning
  • Roadmapping
  • Supports Scrum
  • Task Management
  • Time Tracking

View full list of Kanban Tools

  • Budgeting/Forecasting
  • Collaboration
  • Goal Setting / Tracking
  • Marketing Calendar
  • Media Planning
  • Predictive Analytics
  • Presentation Tools
  • Project Management
  • Roadmapping
  • Spend Management

View full list of Marketing Planning Tools

  • Customisable Dashboard
  • Goal Management
  • KPI Monitoring
  • Negative Feedback Management
  • Progress Tracking
  • Strategic Planning

View full list of OKR Software

  • Collaboration
  • Idea Management
  • Milestone Tracking
  • Prioritisation
  • Product Roadmapping
  • Release Planning
  • Requirements Management
  • Resource Management
  • Surveys & Feedback
  • Workflow Management

View full list of Product Management Software

  • Collaboration
  • Content Import/Export
  • Drag & Drop
  • Milestone Tracking
  • Prioritisation
  • Requirements Management
  • Workflow Management

View full list of Product Roadmap Software

  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat

View full list of Productivity Software

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Collaboration Tools
  • Cost-to-Completion Tracking
  • Customisable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies

View full list of Project Management Software

  • Collaboration Tools
  • Cost-to-Completion Tracking
  • Gantt Charts
  • Kanban Board
  • Milestone Tracking
  • Percent-Complete Tracking
  • Prioritisation
  • Status Tracking
  • Time & Expense Tracking

View full list of Project Tracking Software

  • Collaboration
  • Electronic Signature
  • Employee Activity Monitoring
  • Live Chat
  • Meeting Management
  • Remote Access
  • Remote Support
  • Softphone
  • Task Management
  • Time Zone Tracking
  • Video Chat
  • Web Conferencing

View full list of Remote Work Software

  • Budgeting & Forecasting
  • Dashboard
  • Goal Setting
  • Idea Management
  • KPIs
  • Milestone Tracking
  • Modeling & Simulation
  • Roadmapping
  • Scenario Planning
  • Scorecards

View full list of Strategic Planning Software

  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Spreadsheet View
  • Task Board View
  • Time Tracking
  • To-Do List View

View full list of Task Management Software

  • Activity/News Feed
  • Alerts/Notifications
  • Audio Calls
  • Discussion Threads
  • File Sharing
  • Mobile Access
  • Real-time Chat
  • Search
  • Surveys & Feedback
  • Task Management
  • Third Party Integration
  • Video Conferencing

View full list of Team Communication Software

productboard Alternatives

More productboard alternatives

productboard Reviews for UK Users

Read all reviews

Overall rating

4.7/5

Average score

Ease of Use 4.5
Customer Service 4.8
Features 4.4
Value for Money 4.4

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Eric P.
Chief Product Officer
Computer Software, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/10/2019

"Simplest way for sophisticated insight consolidation, prioritization, and roadmap management"

Comments: We had an alignment and communication problem that we had to solve. Plain and simply, productboard gives us a clear way to communicate and collaborate on our product roadmap. And gives our team insight into how we think about and prioritize initiatives.

Pros: Consolidating insights from myself, our customers, and our team. I also really like the different views I can create and ways I can prioritize things by release and various scores. The public feedback forum is also really, really nice. Then the beautiful roadmap view is just icing on the cake.

Cons: Doesn't integrate to Clubhouse, which we are moving to from JIRA. We also didn't use the JIRA integration because we were on New JIRA. Which is why we are now on Clubhouse, which I'll save for another review. Also, I feel there are a couple of elements missing when looking at reporting and ongoing maintenance of tickets... but that's hard, and is probably something they're thinking about.

  • Reviewer Source 
  • Reviewed on 26/10/2019
Joshua P.
CTO
Events Services, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/10/2019

"Alas! We found our product management solution"

Comments: Over the past two years, we've tried about every product management solution under the sun. While many have been good, we hadn't found the best solution for *us* (a small team, 3 product people, 5 engineers). This is the first solution that's been adopted by the entire team, a big part due to the easy shared inbox for customer insights.

Pros: In order of benefit, here's what I like most so far about Productboard: (1) Aggregating product insights / customer requirements across all of our inboxes + Slack into one place
(2) Ability to build a quarterly roadmap w/ existing tickets in Jira + w/ ability to write new features back to Jira as tickets
(3) Ability to outline all of the components of our platform w/ features under each component - something we've never had before.

Cons: Some small nit-picks around interactions (eg. bulk selecting rows), but so far customer support has responded instantly to guide me in right direction.

  • Reviewer Source 
  • Reviewed on 29/10/2019
Richard S.
Head of Product
Food & Beverages, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    5 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 12/10/2020

"Lack of Reporting lets this Product Down"

Comments: I have used Productboard in 2 companies now. The UI is a bit funny, but once you get used to it is intuitive enough. The limitations on reporting make it difficult to recommend.

Pros: Capturing feedback from external sources, prioritisation against company goals & objectives

Cons: Unfortunately, there is almost no reporting available. So although I can prioritise against company objectives, it is nearly impossible to report back on how much time and resource is allocated. I don't know how long features take to get released. Or to move from Long-term to short-term etc. I can't therefore set any metrics around speed of development, and can't report back to the board on where resources are being allocated. This makes the product useful for only half of my role.

  • Reviewer Source 
  • Reviewed on 12/10/2020
Hana T.
Product Owner
Cosmetics, 5,001-10,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 23/01/2020

"The billing mechanism of individual plan is awful experience"

Comments: After spending some time on working with the tool and really enjoying its quality, I was sure that I would stay with it. But experiencing tricky non-transparent billing is just cold shower making the tool same as any other, just half way through to full value.

Pros: It is for sure well thought through tool.

Cons: It is not mandatory or sole source ... so charging individual for adding member without any alert or notice that just selecting someone as member from drop down menu automatically apply charging to your card is really awful experience ruining any value for the product

  • Reviewer Source 
  • Reviewed on 23/01/2020
Kaan Ö.
Product Manager
Information Technology & Services, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 20/11/2019

"A simple yet powerful tool for managing and communicating the product roadmap"

Comments: Productboard did enable us to create a manageable, customer value driven product roadmap that is in alignment with our corporate objectives and product vision. The communication of our product roadmap to different stakeholders is much easier now thanks to the customizable and stunning views.

Pros: Productboard has a very easy to use user interface, but still manages to provide you the functionality of customizable views with its powerful aggregations, filters, tags and view options. With the insights feature of productboard, it is very easy to parse the ideas and requirements of customers to product features and keep track of the customer demand for each feature in detail. The beautiful roadmap views which you can export for presentations are also a real timesaver.

Cons: An internal file viewer for common file formats (e.g. pdf, doc, xls) is needed for attachments. It would be preferred if the internal insights could be seperated from customer insights when calculating the user impact score which we utilize to measure the customer demand of features.

  • Reviewer Source 
  • Reviewed on 20/11/2019