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CXONCLOUD

What is CXONCLOUD?

CX stands for customer experience. CXONCLOUD is a purpose-built software to firstly understand customer expectations & experience to personalise marketing to drive repeat & referral business:

- AUTO-ANALYSE CUSTOMER FEEDBACK
- AUTO-RESPOND TO CUSTOMER FEEDBACK
- IDENTIFY HAPPY CUSTOMERS
- MANAGE NEGATIVE EXPERIENCES
- DRIVE LOYALTY MARKETING
- PERSONALISE REWARD PROGRAMS
- PROMOTE CUSTOMER ADVOCACY
- FOCUS ON REPEAT BUSINESS
- RUN REFERRAL MARKETING

All of the above in just simple clicks.

Who Uses CXONCLOUD?

Service Sellers: Tradesmen, Trainers, E-Learning, Home Services.. Event Sellers: Meet Ups, Seminars, Webinars.. Brick & Mortar: Retail, Real Estate, Restaurants, Salons, Spas.. E-Commerce: Shopify

Where can CXONCLOUD be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Unloc
  • Founded in 2009

Countries available

Australia, Canada, India, Malaysia, New Zealand and 4 others

Languages

English

About the vendor

  • Unloc
  • Founded in 2009

Countries available

Australia, Canada, India, Malaysia, New Zealand and 4 others

Languages

English

CXONCLOUD videos and images

CXONCLOUD Software - 1
CXONCLOUD Software - Omnichannel Lead Gen
CXONCLOUD Software - Live In App Chat
CXONCLOUD Software - Manage Bookings
CXONCLOUD Software - Measure CX Score
View 5 more
CXONCLOUD Software - 1
CXONCLOUD Software - Omnichannel Lead Gen
CXONCLOUD Software - Live In App Chat
CXONCLOUD Software - Manage Bookings
CXONCLOUD Software - Measure CX Score

Compare CXONCLOUD pricing with similar products

CXONCLOUD

£49.00/year
Free Version
Free Trial
US$59.00/month
Free Version
Free Trial
US$10.00/month
Free Version
Free Trial
N/A
Free Version
Free Trial

Features of CXONCLOUD

  • Activity Tracking
  • Alerts/Notifications
  • CRM
  • Campaign Management
  • Customisable Branding
  • Customisable Templates
  • Dashboard
  • Data Visualisation
  • Feedback Management
  • Loyalty Cards
  • Loyalty Program
  • Membership Management
  • Multi-Channel Data Collection
  • Negative Feedback Management
  • Reporting/Analytics
  • Rewards Management
  • Segmentation
  • Survey/Poll Management
  • Surveys & Feedback

Alternatives to CXONCLOUD

Create and manage a loyalty program across all channels with m—wise Loyalty Cloud, our feature-rich loyalty SaaS solution.
Retently helps you track business CX metrics: NPS, CSAT & CES. Collect, manage and act on the received customer feedback.
Loyalty marketing platform built for businesses of all sizes that lets you reach your customers in-store, online, or via mobile.
An omnichannel CRM life sciences platform built on Microsoft Cloud for healthcare.
A comprehensive, modular platform that allows you to manage the entire end-to-end loyalty program lifecycle efficiently.
Tremendous is the best platform to incentivize and reward people instantly with gift cards, prepaid Visa® cards, cash, and more.
Affordable web-based platform for businesses to manage customer loyalty programs, gift cards, or employee incentives. Free Trial! Learn more about LoyaltyGator
Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media.
A Economical & Fully- Featured platform with CRM, ERP, HCM, Project Management and Helpdesk solution with built-in integrations. Learn more about OneHash
yawave is a cloud-based user interaction suite that connects content and users.
An API-first enterprise loyalty platform to power your loyalty and retention strategy. Learn more about White Label Loyalty
Prodata offers a rewards based program through software intended to retain customers through loyalty based incentives.

Reviews of CXONCLOUD

Average score

Overall
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.7
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
100%
Padma
Founder - Practitioner in India
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

A boon for solo entrepreneurs

5.0 3 years ago

Comments: As a solo entrepreneur, managing my customers, keeping them happy, investing a fortune on multiple apps/software on customer experience was a nightmare. CXONCLOUD is an all in one app pretty much like my assistant. I invest less time and money on customer experience but with a lovely result - I see a lot of happy customers and get a lot of referral from them.

Pros:

- Engaging with your customers in just clicks - Manage booking and feedback in one place - Referral Scheme - At your fingertips - saves a lot of my time and money in managing my business.

Cons:

None actually. It just fits perfectly for my business.

Sangeetha
Director in India
Consumer Goods, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Cx on cloud

5.0 3 years ago

Pros:

It's ease of use. The fact that you cab reach out to your entire database in one click.

Cons:

Sometimes the updates require a better data connection

Ganga
Founder in India
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Ideal for service providers

5.0 3 years ago

Comments: Tracking customers and sending announcements to all parties involved without hm

Pros:

Collating customer data and seeking objective reviews for services. Helps build database and have a system for feedback collection and quality review

Cons:

Most customers ignore the feedback emails or fail to check for prolonged periods..