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CXONCLOUD

What Is CXONCLOUD?

CX stands for customer experience. CXONCLOUD is a purpose-built software to firstly understand customer expectations & experience to personalise marketing to drive repeat & referral business:

- AUTO-ANALYSE CUSTOMER FEEDBACK
- AUTO-RESPOND TO CUSTOMER FEEDBACK
- IDENTIFY HAPPY CUSTOMERS
- MANAGE NEGATIVE EXPERIENCES
- DRIVE LOYALTY MARKETING
- PERSONALISE REWARD PROGRAMS
- PROMOTE CUSTOMER ADVOCACY
- FOCUS ON REPEAT BUSINESS
- RUN REFERRAL MARKETING

All of the above in just simple clicks.

Who Uses CXONCLOUD?

Service Sellers: Tradesmen, Trainers, E-Learning, Home Services.. Event Sellers: Meet Ups, Seminars, Webinars.. Brick & Mortar: Retail, Real Estate, Restaurants, Salons, Spas.. E-Commerce: Shopify

CXONCLOUD Details

Unloc

Founded in 2009

CXONCLOUD videos and images

CXONCLOUD Software - 1 - thumbnail
CXONCLOUD Software - Omnichannel Lead Gen - thumbnail
CXONCLOUD Software - Live In App Chat - thumbnail
CXONCLOUD Software - Manage Bookings - thumbnail
CXONCLOUD Software - Measure CX Score - thumbnail

CXONCLOUD Details

Unloc

Founded in 2009

Compare CXONCLOUD pricing with similar products

Starting price

£49.00/year
US$149.00/month
US$10.00/month
N/A

Free Version

Free Version No
Free Version No
Free Version Yes
Free Version No

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial No

CXONCLOUD deployment and support

Support

  • Email/Help Desk

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Webinars
  • Videos

Features of CXONCLOUD

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • CRM
  • Campaign Management
  • Chat/Messaging
  • Communication Management
  • Customer Experience Management
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Data Visualisation
  • Drag & Drop
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • Knowledge Management
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Language
  • Negative Feedback Management
  • Predictive Analytics
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Sentiment Analysis
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Text Analysis
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Widgets
  • Workflow Management

View full list of Customer Experience Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Client Portal
  • Communication Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customisable Branding
  • Customisable Templates
  • Discount Management
  • Email Management
  • Email Marketing
  • Engagement Tracking
  • Gamification
  • Gift Card Management
  • Loyalty Cards
  • Loyalty Program
  • Member Portal
  • Membership Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • SMS Marketing
  • Segmentation
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Transaction History
  • eCommerce Management

View full list of Customer Loyalty Software

Alternatives to CXONCLOUD

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Reviews of CXONCLOUD

Read all 3 reviews

Average score

Overall
5
Ease of Use
5
Customer Service
5
Features
4.7
Value for Money
5

Reviews by score

5
3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Padma G.
Founder - Practitioner in India
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

A boon for solo entrepreneurs

5 2 years ago

Comments: As a solo entrepreneur, managing my customers, keeping them happy, investing a fortune on multiple apps/software on customer experience was a nightmare. CXONCLOUD is an all in one app pretty much like my assistant. I invest less time and money on customer experience but with a lovely result - I see a lot of happy customers and get a lot of referral from them.

Pros:

- Engaging with your customers in just clicks - Manage booking and feedback in one place - Referral Scheme - At your fingertips - saves a lot of my time and money in managing my business.

Cons:

None actually. It just fits perfectly for my business.

Sangeetha A.
Director in India
Consumer Goods, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Cx on cloud

5 2 years ago

Pros:

It's ease of use. The fact that you cab reach out to your entire database in one click.

Cons:

Sometimes the updates require a better data connection

Ganga S.
Founder in India
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Ideal for service providers

5 2 years ago

Comments: Tracking customers and sending announcements to all parties involved without hm

Pros:

Collating customer data and seeking objective reviews for services. Helps build database and have a system for feedback collection and quality review

Cons:

Most customers ignore the feedback emails or fail to check for prolonged periods..