What is CXONCLOUD?
CX stands for customer experience. CXONCLOUD is a purpose-built software to firstly understand customer expectations & experience to personalise marketing to drive repeat & referral business:
- AUTO-ANALYSE CUSTOMER FEEDBACK
- AUTO-RESPOND TO CUSTOMER FEEDBACK
- IDENTIFY HAPPY CUSTOMERS
- MANAGE NEGATIVE EXPERIENCES
- DRIVE LOYALTY MARKETING
- PERSONALISE REWARD PROGRAMS
- PROMOTE CUSTOMER ADVOCACY
- FOCUS ON REPEAT BUSINESS
- RUN REFERRAL MARKETING
All of the above in just simple clicks.
Who Uses CXONCLOUD?
Service Sellers: Tradesmen, Trainers, E-Learning, Home Services.. Event Sellers: Meet Ups, Seminars, Webinars.. Brick & Mortar: Retail, Real Estate, Restaurants, Salons, Spas.. E-Commerce: Shopify
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Reviews of CXONCLOUD
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A boon for solo entrepreneurs
Comments: As a solo entrepreneur, managing my customers, keeping them happy, investing a fortune on multiple apps/software on customer experience was a nightmare. CXONCLOUD is an all in one app pretty much like my assistant. I invest less time and money on customer experience but with a lovely result - I see a lot of happy customers and get a lot of referral from them.
- Engaging with your customers in just clicks - Manage booking and feedback in one place - Referral Scheme - At your fingertips - saves a lot of my time and money in managing my business.
None actually. It just fits perfectly for my business.
Cx on cloud
It's ease of use. The fact that you cab reach out to your entire database in one click.
Sometimes the updates require a better data connection
Ideal for service providers
Comments: Tracking customers and sending announcements to all parties involved without hm
Collating customer data and seeking objective reviews for services. Helps build database and have a system for feedback collection and quality review
Most customers ignore the feedback emails or fail to check for prolonged periods..