---
description: Discover the benefits and disadvantages of Mailgun.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Mailgun Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [Mailgun](/software/159630/mailgun)

# Mailgun

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> Mailgun is a transactional email API service that enables developers to send, receive, and track emails.
> 
> Verdict: Rated **4.3/5** by 197 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Mailgun?

Mailgun is used by developers, tech companies, marketers, fintech organizations, healthcare providers, and enterprise senders.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 197 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sinch

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Flexible plans built for email delivery. See below for details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Belgium, Canada, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Spain, Sweden, United Kingdom, United States

## Features

- A/B Testing
- API
- Autoresponders
- Catch-all Server Detection
- Disposable Email Detection
- Domain Check
- Email Tracking
- Event Triggered Actions
- List Management
- Message Personalisation
- Reporting/Analytics
- Simple Mail Transfer Protocol (SMTP)
- Spam Detection
- Subscriber Management
- Syntax Check
- Template Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Email Marketing Software](https://www.capterra.co.uk/directory/30013/email-marketing/software)

## Related Categories

- [Transactional Email Software](https://www.capterra.co.uk/directory/31564/transactional-email/software)
- [Email Validation Tools](https://www.capterra.co.uk/directory/31341/email-verification-tools/software)
- [Email Marketing Software](https://www.capterra.co.uk/directory/30013/email-marketing/software)
- [Email Management Software](https://www.capterra.co.uk/directory/30553/email-management/software)

## Alternatives

1. [SendGrid](https://www.capterra.co.uk/software/1004681/sendgrid) — 4.2/5 (752 reviews)
2. [Mailjet](https://www.capterra.co.uk/software/130105/mailjet) — 4.2/5 (451 reviews)
3. [Brevo](https://www.capterra.co.uk/software/132996/brevo) — 4.6/5 (3411 reviews)
4. [Mailchimp](https://www.capterra.co.uk/software/110228/mailchimp) — 4.5/5 (17572 reviews)
5. [Constant Contact](https://www.capterra.co.uk/software/31898/constant-contact) — 4.3/5 (2913 reviews)

## Reviews

### "Perfect for any scaling SaaS" — 5.0/5

> **Verified Reviewer** | *9 March 2025* | Events Services | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to integrate within our platform, handles high volume email sending without any issues.
> 
> **Cons**: More visibility on automated changes (such as automatic suppressions)
> 
> I would recommend Mailgun again in a heartbeat. A powerful tool, handles our emails without any issues, and constantly becoming more powerful.

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### "Easy to use and packed with features." — 5.0/5

> **Steve** | *10 January 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use API allows for addition of email functionality in all of our apps. Very detailed searchable logs available for each domain.
> 
> **Cons**: Nothing. The best email delivery platform I have used.

-----

### "A great mail delivery service that just works\!" — 5.0/5

> **Vikas** | *14 March 2025* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: If you know your way around DNS records, Mailgun is remarkably easy to set up and just works\!
> 
> **Cons**: The pricing can go up significantly after the free tier (but at least they have a free tier)
> 
> My overall experience with Mailgun has been positive and is boosted through their integration with Web Hosting Providers especially xCloud.

-----

### "Simple and Cost Effective Option" — 5.0/5

> **Tom** | *21 April 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Quick and simple set up process regardless of technical capabilities. It is a simple and cost effective option for reducing the rate in which emails end up in junk
> 
> **Cons**: Often it defaults to the US server which can cause confusion when trying to find something. Can be clunky in reviewing what has been sent.

-----

### "Works for us" — 5.0/5

> **Simon** | *15 February 2025* | Consumer Services | Recommendation rating: 7.0/10
> 
> **Pros**: Simple and straightforward email api that I was able to plug into other systems
> 
> **Cons**: Can be complicated if you’re not technical
> 
> We’ve found it straightforward to implement and it sends emails successfully.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/159630/mailgun)

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