--- description: Discover the benefits and disadvantages of Outreach. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Outreach Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Outreach](/software/159318/outreach) # Outreach Canonical: https://www.capterra.co.uk/software/159318/outreach Page: 1 / 14\ Next: [Next page](https://www.capterra.co.uk/software/159318/outreach?page=2) > Outreach helps revenue teams design, measure, and improve workflows so every rep can sell like the best rep. > > Verdict: Rated **4.4/5** by 308 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Outreach? Outreach can be used by every member of your sales and revenue teams, from account executives and sales managers to sales leaders and RevOps. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 308 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Outreach - **Location**: Seattle, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Please contact Outreach for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - AI/Machine Learning - Auto-Dialer - CRM - Calendar Management - Calendar/Reminder System - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Tracking - Call Transcription - Chatbot - Collaboration Tools - Communication Management - Contact Database - Contact Management - Content Sharing - Conversation Intelligence - Dashboard - Email Management - Email Marketing - Employee Coaching Tools - Engagement Tracking - For Sales Teams/Organizations - Lead Capture - Lead Nurturing - Lead Scoring - Lead Segmentation - Meeting Management - Multi-Channel Communication - Natural Language Processing - Performance Management - Performance Metrics - Pipeline Management - Predictive Analytics - Predictive Dialer - Prioritisation - Process/Workflow Automation - Recording - Reporting/Analytics - Sales Activity Management - Sales Forecasting - Sales Pipeline Management - Sales Planning - Sales Reports - Scheduling - Search/Filter - Task Management - Third-Party Integrations - Workflow Management ... and 9 more features ## Integrations (93 total) - 6sense - AdRoll ABM - Aircall - Allegrow - Alyce - B2Brain - Bearworks - BigPicture - BombBomb - Chili Piper - Clari Copilot - CloudEagle - Coefficient - Cognism - Common Room ... and 78 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Sales Enablement Software](https://www.capterra.co.uk/directory/30798/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.capterra.co.uk/directory/30798/sales-enablement/software) - [Sales Force Automation Software](https://www.capterra.co.uk/directory/12/sales-force-automation/software) - [Inside Sales Software](https://www.capterra.co.uk/directory/30680/inside-sales/software) - [Sales Coaching Software](https://www.capterra.co.uk/directory/31333/sales-coaching/software) - [AI Sales Assistant Software](https://www.capterra.co.uk/directory/34135/ai-sales-assistant/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Cognism](https://www.capterra.co.uk/software/169083/cognism) — 4.7/5 (255 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24046 reviews) 5. [Substrata Q](https://www.capterra.co.uk/software/201748/substrata-scip) — 4.9/5 (163 reviews) ## Reviews ### "Saves Time and Boosts Productivity" — 5.0/5 > **Kevin** | *26 August 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Outreach makes sales automation simple and efficient. The platform is very intuitive, and setting up sequences is quick and straightforward. Its ease of use saves a lot of time on repetitive tasks and allows me to focus more on engaging with prospects. > > **Cons**: Some features can feel a bit complex at first, and there’s a short learning curve when setting up advanced workflows. However, once you get used to it, the platform runs smoothly. > > My experience with Outreach has been very positive. The platform streamlines sales engagement through automation while remaining easy to use for day-to-day tasks. It saves a significant amount of time, helps keep outreach organized, and makes it easier to scale prospecting efforts effectively. Even with a small learning curve at the beginning, the benefits in efficiency and productivity are clear. ----- ### "decent for BDs who need to knowledge share" — 3.0/5 > **jess** | *14 December 2024* | Marketing & Advertising | Recommendation rating: 6.0/10 > > **Pros**: easy to understand interface with good knowledge sharing > > **Cons**: complex and opaque when it comes to archiving ----- ### "Perfect for outbound" — 5.0/5 > **Verified Reviewer** | *29 December 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Great for outreach analytics, automation and sequencing - also helpful to allow dials from different dial codes. > > **Cons**: Generally nothing to complain about, however if you do need assistance, sometimes the response rate can be a bit slow. ----- ### "Essential for our ABM efforts" — 5.0/5 > **Elli** | *27 May 2024* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I use Outreach on a weekly to monthly basis to bulk email groups of customers who have been specifically pre-selected and then uploaded onto the platform. Outreach is super intuitive. I can write my outbound email sequences, with follow up emails attached, set when they're to be sent out, the space between them, whether to tie the contact information to that in Salesforce. Then within a matter of clicks I can have one email sequence sent out to hundreds of contacts. Makes ABM so much easier for us. > > **Cons**: Nothing of note, it's not super easy to pick up initially but requires minimal training. ----- ### "Outreach continues to be the category leader for sales engagement software." — 5.0/5 > **Scott** | *12 February 2026* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Outreach is the category leader for sales enablement tools. It's the best tool to use for prospecting at scale. > > **Cons**: I don't have any complaints. Outreach continues to deliver on its product and overall customer support. > > I've been using outreach for years across several companies for different types of GTM teams. It's the best tool for SDRs and AEs at all types of levels to do prospecting at scale. ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.co.uk/software/159318/outreach?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/159318/outreach) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data