Who Uses Ebsta?

Ebsta is used by Marketing, Sales and Customer Success Teams to drive customer engagement. Ebsta currently integrates with Salesforce, Gmail, and Google Calendar.

What Is Ebsta?

Ebsta's Relationship Intelligence Platform helps B2B Sales teams build better relationships to drive predictable revenue growth. Ebsta seamlessly integrates Salesforce, emails and calendars to automatically unlock your company network, create personalised cadences, track engagement in real-time, score customer engagement and measure team performance.

Ebsta Details

Ebsta

http://www.ebsta.com

Founded 2009

Ebsta Pricing Overview

Ebsta has a free version and offers a free trial. Ebsta paid version starts at US$30.00/month.

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Starting Price

US$30.00/month
See pricing details

Free Version

Yes

Free Trial

Deployment

Cloud, SaaS, Web

Training

Live Online

Webinars

Documentation

Support

Business Hours

Online

Ebsta Features

  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content

View full list of Customer Engagement Software

  • Collaboration
  • Contact Management
  • Content Management
  • Document Management
  • Goals / Quota Management
  • Lead Management
  • Meeting Management
  • Performance Management
  • Presentation Management
  • Proposal Management
  • Territory Management
  • Training Management

View full list of Sales Enablement Software

Ebsta Alternatives

More Ebsta alternatives

Ebsta Reviews for UK Users

Showing 5 of 102 reviews

Overall
4.8/5
Ease of Use
4.8/5
Customer Service
4.6/5
Features
4.7/5
Value for Money
4.6/5
Eman J.
Recruiting Coordinator
Outsourcing/Offshoring, 10,001+ Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/08/2018

"Ebsta is the email tracking buddy!"

Comments: If you want the best email tracking tool to use in order for your messages to be sync on salesforce or targetrecruit, Ebsta is the best application to select from!

Pros: I like Ebsta because it helps me sync all the emails I sent, receive, reply, and forward to and from the client or candidate on Salesforce. I also like the fact that I can schedule the time and date of when I will be sending an update or an email to the candidate. This help me do all of the order I receive from my boss even if it is dated a week from now because I can just schedule when the email should be sent out to a single candidate, client or a prospective client or candidate. Ebsta is great too because it enables me to see when the receiver of my email already open such correspondence.

Cons: What I least like about Ebsta is that whenever I am using a different computer, I need to restart it again. It is very time consuming. Since it is bundle to my gmail, why can't it be just synced to the email I am using so that whenever I log in to my email, I don't need to refresh my Ebsta so that it will work again.

  • Reviewer Source 
  • Reviewed on 30/08/2018
Verified Reviewer
Account Executive
Medical Devices, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 20/04/2020

"Ebsta is the key to productivity, for sales individuals and teams"

Comments: Sales process and sales team management are at the forefront of why our team considered and went with Ebsta. It has exponentially helped our sales team succeed. Easy to use, efficient, robust tools, minimal training needed to accomplish everyday tasks, and nice automation tools.

Pros: What I love most about Ebsta is it's ease-of-access and quick accessibility within my browser. No need to pop open a new window, open Salesforce and input information in a convoluted way. Ebsta is simple and effective in helping me document lead communications, especially adding new leads and updating them on a daily and weekly basis. I would highly recommend other sales professionals implementing Ebsta into all of their outbound sales processes.

Cons: I still feel there could be a much better collaboration with platforms like LinkedIn, DefinitiveHC and other data/prospect research platforms. I understand screenreading/screen grabbing is an obstactle, but if you challenge it successfully, salespeoeple of all kinds would appreciate it.

  • Reviewer Source 
  • Reviewed on 20/04/2020
Jessica R.
Client Services Manager
13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 02/04/2018

"Ebsta is a great tool for the recruiting industry!"

Comments: If you can afford the cost it and enforce that your users are accessing it and using it to the full extent it can really streamline your work and make your entire team much more efficient. I would estimate that a recruiter who is loading 30 new contacts a week to their database would save around 2-3 hours per week using the entire Ebsta suite.

Pros: -Ebsta helps link contact information from anywhere on the web to your database (we use Bullhorn) making you super efficient
-It is easy to use and offers online help and guides so any level user can easily navigate
-Connects to Outlook and Word to easily capture data and populate your database with little effort on your part.
-Provides ability to quickly navigate from websites to your database with one click
-Keeps data in database fresh as you are able to pull updates from the web

Cons: - The cost for Ebsta is pretty high. To really get the benefit you have to purchase all 3 of their toolbars (they have one for email, one for word and one for the internet) and charging separately for each so that adds up. Also it's a fee per user so you are paying three costs per each employee -- and again for it to be worth it you really need to purchase all three and everyone on your team must have their own.

  • Reviewer Source 
  • Reviewed on 02/04/2018
Curt W.
Sales
Biotechnology, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/01/2020

"Ebsta makes managing my day to day easier"

Comments: Ebsta allows us to mangage and multiple touch and long sales cycle more confidently.

Pros: I have been using Ebsta Inbox for over two years and it is crucial to my daily workflow. It eliminates the need for me to organize my inbox and rely on my memory to recall followups. We have it hooked to Salesforce.com and it is provides enormous peace of mind to know that I am looking at the entire communication history of a prospect/customer when I am viewing their Contact record. And it is easy to use and administer.

Cons: I would prefer better reporting around the Cadence functionality

  • Reviewer Source 
  • Reviewed on 24/01/2020
Chris H.
President and Founder
Staffing & Recruiting, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/11/2019

"Saving Time"

Comments: We eliminated the lost productivity from going back and forth between our ATS and the Resume Boards resulting in a significant Time Savings!

Pros: EBSTA allows us to save time while adding people to our Bullhorn Applicant Tracking System from LinkedIn and Dice. It also simplifies adding Notes, updating Candidate Resumes and editing a Candidate Records without leaving LinkedIn or Dice. We figure it save us about 135 man-hours per year.

Cons: We have not found any issues with EBSTA.

  • Reviewer Source 
  • Reviewed on 26/11/2019