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Vonage Business Communications
What is Vonage Business Communications?
The cost-effective, business platform offers a plug-and-play service that runs on your high-speed internet. You get 40+ business-critical features, mobile integration, and built-in collaboration tools with Amazon Chime Pro. Activation is easy, no onsite installation is required, and month-to-month contracts are available. And the service is backed by a full team of Vonage Business service and technical professionals.
Who Uses Vonage Business Communications?
Vonage Business Communications is a good option for small-, medium-, and enterprise-level businesses that need a scalable, easy-to-use VoIP platform with a wide array of solutions.
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Reviews of Vonage Business Communications
Great product for small companies
Comments: Great!!! I definitely recommend this software and even though it might seem a bit more expensive than others in the market, their quality is definitely worth it.
Pros:
It is an amazing product for small companies. It has several useful features that work great for your business needs. Compared to other similar software out there, Vonage is way more reliable for your communication needs.
Cons:
Even though we do love Vonage, sometimes getting in contact with customer service is a bit time consuming and tricky, but once you are connected to a customer service representative, you know you will get the help you need.
Alternatives Considered:
A Refreshing Change
Pros:
While every VOIP has its problems, customer service with Vonage is outstanding. They never leave any tasks unfinished and no questions are left unanswered.
Cons:
The set up was tricky, but I am no phone analytics expert.
Vonage Experience
Pros:
It's good for voice calls and it's convenient for being on your phone and computer.
Cons:
Texting is a very large part of what we do and the text feature has either been removed or just doesn't work any longer.
Alternatives Considered:
Definite a must for businesses.
Comments: Overall, I love using Vonage compared to RingCentral which I used in the past and wasn't too excited about. I would hands down recommend Vonage to clients and prospects
Pros:
Compared to what we were using before it is a big game changer.
Cons:
Honestly, I can't say if there is one. I love using it both on a MacBook and iPhone.
Vonage Business Communications was just ok
Comments: It as meh. We were by no means enamoured by their customer service and we've moved on and been very happy with other VOIP services since. We've tested several services over the years and even changed a couple times in the last 15+ years but we would not go back to Vonage.
Pros:
Vonage Business Communications was fine. It checked most of the boxes and satisfied most of our needs. It was OK. It is just like any of the other business VOIP services out there.
Cons:
We did not like their customer service. A few years back we needed some help and they were mildly helpful and only at their discretion. Things may have changed by now but we won't go back.
