Who Uses This Software?

Small to medium sized businesses that are growing and larger expanding organisations.

Average Ratings

22 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4.5 / 5
  • Features 4 / 5
  • Value for Money 4.5 / 5

Product Details

  • Starting Price US$20.00/month
    See pricing details
  • Pricing Details Prices range from $20-47 per user per month.
  • Free Version Yes
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours

Vendor Details

  • Salpo
  • http://www.salpo.com/crm/
  • Founded 2007

About Salpo CRM

The Salpo CRM sits at the heart of your business, personalising interactions with customers and prospects and ensuring internal collaboration and information-sharing. Built-in GDPR solutions help you meet compliance needs. Use it out of the box as a straightforward sales and service tool, or unlock the true potential of your business by using our powerful customisation options to tailor it to your exact business requirements - and deliver much more than other CRM systems can.

Salpo CRM Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Salpo CRM Most Helpful Reviews

Overall a good CRM software, but clunky in places

Reviewed on 10/05/2017
Jemma A.
Customer Support
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: You can schedule your activities and faults. You can schedule reminders to remind you when you need to action a task.

Cons: It can be clunky. I would like to see an over view of my week ahead which isn't available currently.

Vendor Response

by Salpo on 04/01/2018

Hi Jemma,
Thank you for your feedback! We are happy to advise that you can accomplish viewing your week's upcoming tasks using the Communications reporting page. Select to show all Scheduled Communications where you are the Participant. Then use the Date filter and Between criteria option. Marks the dates as: From: 'Today' To: 'Relative to Today,' In the Relative to Today field you can define how far in advance you would like to look. If you select '5 days after today,' you will now view the Scheduled Communications you have recorded to take place over the next 5 days. If you will use this filter regularly, I recommend saving it so you can select the filter name from the Communications filter drop-down instead of re-entering in the criteria each day.
Please do not hesitate to let us know if you would like to review this functionality further!
Thanks again!
Kind regards,
- The Salpo Team

Couldn't live without it

Reviewed on 11/01/2019
Melanie R.
Head of admin
Retail, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Fabulous and wish we'd had it earlier!

Pros: It's so 'user friendly' alternatives are often very complicated with things that aren't relevant. It's crucial for keeping on top of prospecting and sharing client information across the relevant teams. The look and feel of the whole system ensures all team members continue to use it rather than avoid it as has happened in the past!

Cons: Can't honestly say there's anything we don't like about it to be honest.

Vendor Response

by Salpo on 23/01/2019

Hi Melanie,

Thank you for your review. We are pleased to hear that Salpo enables you to keep on top of leads, and has improved communication between team members.

Thank you,

The Salpo Team

Great software and great team behind it. Always being developed and updated.

Reviewed on 13/05/2017
Rick N.
Director
Design, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: managing contacts, but mainly liked the ability to see potential business in one place.

Pros: The look, feel and ease of use. That and the email integration element I like a lot. I like the way its going and know there are lots more integrations in the roadmap.

Cons: don't yet have the ability to use as easily on mobile, or a mobile app. struggled a little on both safari and chrome for iphone so only use on laptop/desktop.

Vendor Response

by Salpo on 03/01/2018

Hi Rick,
Thank you for your feedback! We are happy to report that we will be releasing a mobile app this spring. Keep an eye on our alerts for the most recent product developments!
Thanks again,
- The Salpo Team

Excellent system, but needs some improvements

Reviewed on 10/05/2017
Annie J.
Admistrator
Telecommunications, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It is the key to running our business in an organised manner.

Pros: Cross referencing possibilities for clients/surveyors/solicitors. The layout is visually simple and very clear so makes it very easy to use.

Cons: The fact you cannot search by field names. For example, we have a field 'next rent review'. It would be very useful to be able to search this field to bring up all upcoming reviews.

Vendor Response

by Salpo on 03/01/2018

Hi Annie,
Thank you for the feedback! If 'next rent review' is a custom field, you are able to filter the list criteria by this field value. In example, show me all reviews in the next week or show me all reviews completed last week. As a date field you can look at dates as today, in relation to today or between specific dates. The dates can be filtered to show less than, less than or equal to, equal to, greater than or equal to, and greater than.
Please reach out to [email protected] if you would like to talk through this scenario further.
Thanks again!
Kind regards,
- The Salpo Team

Great CRM with some flaws

Reviewed on 25/07/2018
Mathieu C.
CDO
Consumer Goods, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We centralized all our communications with customers and suppliers in one place !

Pros: The reason with went with Salpo is because of the integration with DEAR. It's easy to use, you can connect your emails to it to keep track of all conversation. You can setup leads easily. Customer service is great and they are very helpful and polite.

Cons: There is some flaws with the integration with DEAR, they don't really use the same way to manage contacts and you end up with double contact. We also had some problem with billing but customer service fixed everything.

Vendor Response

by Salpo on 26/07/2018

Thank you for your review, we really appreciate the feedback.

We have now fixed the issue with duplication of contacts, and are continually improving the integration we have with DEAR.

If you need anything further, please reach out to [email protected] and we would be happy to help.

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