Salpo CRM

Who Uses Salpo CRM?

Small to medium sized businesses that are growing and larger expanding organisations.

What Is Salpo CRM?

The Salpo CRM sits at the heart of your business, personalising interactions with customers and prospects and ensuring internal collaboration and information-sharing. Built-in GDPR solutions help you meet compliance needs. Use it out of the box as a straightforward sales and service tool, or unlock the true potential of your business by using our powerful customisation options to tailor it to your exact business requirements - and deliver much more than other CRM systems can.

Salpo CRM Details

Salpo

http://www.salpo.com/crm/

Founded 2007

Salpo CRM Pricing Overview

Salpo CRM has a free version and offers a free trial. Salpo CRM paid version starts at US$20.00/month.

Starting Price

US$20.00/month

Pricing Details

Prices range from $20-47 per user per month.

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Salpo CRM Features

CRM Software
Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Generation
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes/Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Salpo CRM Reviews for UK Users

Showing 5 of 22 reviews

Overall
4.3/5
Ease of Use
4.2/5
Customer Service
4.5/5
Features
4.1/5
Value for Money
4.5/5
Melanie R.
Head of admin
Retail, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/01/2019

"Couldn't live without it"

Comments: Fabulous and wish we'd had it earlier!

Pros: It's so 'user friendly' alternatives are often very complicated with things that aren't relevant. It's crucial for keeping on top of prospecting and sharing client information across the relevant teams. The look and feel of the whole system ensures all team members continue to use it rather than avoid it as has happened in the past!

Cons: Can't honestly say there's anything we don't like about it to be honest.

Vendor Response

by Salpo on 23/01/2019

Hi Melanie,

Thank you for your review. We are pleased to hear that Salpo enables you to keep on top of leads, and has improved communication between team members.

Thank you,

The Salpo Team

  • Reviewer Source 
  • Reviewed on 11/01/2019
Jemma A.
Customer Support
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 10/05/2017

"Overall a good CRM software, but clunky in places"

Pros: You can schedule your activities and faults. You can schedule reminders to remind you when you need to action a task.

Cons: It can be clunky. I would like to see an over view of my week ahead which isn't available currently.

Vendor Response

by Salpo on 04/01/2018

Hi Jemma,
Thank you for your feedback! We are happy to advise that you can accomplish viewing your week's upcoming tasks using the Communications reporting page. Select to show all Scheduled Communications where you are the Participant. Then use the Date filter and Between criteria option. Marks the dates as: From: 'Today' To: 'Relative to Today,' In the Relative to Today field you can define how far in advance you would like to look. If you select '5 days after today,' you will now view the Scheduled Communications you have recorded to take place over the next 5 days. If you will use this filter regularly, I recommend saving it so you can select the filter name from the Communications filter drop-down instead of re-entering in the criteria each day.
Please do not hesitate to let us know if you would like to review this functionality further!
Thanks again!
Kind regards,
- The Salpo Team

  • Reviewer Source 
  • Reviewed on 10/05/2017
Kai B.
Business Development Manager
Telecommunications
Used the Software for: 1-5 months
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 13/04/2018

"Salpo is a good, easy to use platform. It could be improved in certain areas, but it's a great tool."

Pros: I like the look of the CRM platform, it's very easy to use and doesn't take long how to figure it out.

Cons: The lack of functionality - it would be especially nice to be able to use listed searches for business development, as currently it's simply data storage. If more was introduced, it could become a fantastic sales tool.

  • Reviewer Source 
  • Reviewed on 13/04/2018
Rick N.
Director
Design, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 13/05/2017

"Great software and great team behind it. Always being developed and updated."

Comments: managing contacts, but mainly liked the ability to see potential business in one place.

Pros: The look, feel and ease of use. That and the email integration element I like a lot. I like the way its going and know there are lots more integrations in the roadmap.

Cons: don't yet have the ability to use as easily on mobile, or a mobile app. struggled a little on both safari and chrome for iphone so only use on laptop/desktop.

Vendor Response

by Salpo on 03/01/2018

Hi Rick,
Thank you for your feedback! We are happy to report that we will be releasing a mobile app this spring. Keep an eye on our alerts for the most recent product developments!
Thanks again,
- The Salpo Team

  • Reviewer Source 
  • Reviewed on 13/05/2017
Annie J.
Admistrator
Telecommunications, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    4/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 10/05/2017

"Excellent system, but needs some improvements"

Comments: It is the key to running our business in an organised manner.

Pros: Cross referencing possibilities for clients/surveyors/solicitors. The layout is visually simple and very clear so makes it very easy to use.

Cons: The fact you cannot search by field names. For example, we have a field 'next rent review'. It would be very useful to be able to search this field to bring up all upcoming reviews.

Vendor Response

by Salpo on 03/01/2018

Hi Annie,
Thank you for the feedback! If 'next rent review' is a custom field, you are able to filter the list criteria by this field value. In example, show me all reviews in the next week or show me all reviews completed last week. As a date field you can look at dates as today, in relation to today or between specific dates. The dates can be filtered to show less than, less than or equal to, equal to, greater than or equal to, and greater than.
Please reach out to [email protected] if you would like to talk through this scenario further.
Thanks again!
Kind regards,
- The Salpo Team

  • Reviewer Source 
  • Reviewed on 10/05/2017