Who Uses This Software?

All organizations that are undergoing change or transformation, who are targeting better growth, profitability or service quality. Our users are business focused and work with processes.

Average Ratings

24 reviews
  • Overall 4.4 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4.6 / 5
  • Features 4.3 / 5
  • Value for Money 4.5 / 5

Product Details

  • Starting Price US$75.00/month
    See pricing details
  • Pricing Details Share subscription with colleagues. Pro edition USD 75 / month
  • Free Version No
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Engage Process
  • http://www.engageprocess.com/
  • Founded 2008

About Engage Process Suite

The Engage Process Suite consists of three components which allow you to map, analyze, improve and share your processes. The software automatically checks the logic, ensuring you can focus on the steps rather than the design. Add contextual data such as applications, documents and roles to further analyze your processes. Besides process management, the platform offers a collaboration environment in which teams can organise their work and get an overview of tasks, activities and deadlines.

Engage Process Suite Features

  • Access Controls/Permissions
  • Alerts/Notifications
  • Business Process Automation
  • Business Rules Management
  • Collaboration
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Designing
  • Visual Workflow Management

Suggested Products

Engage Process Suite Most Helpful Reviews

A game changer for process improvement, modelling and mapping

Reviewed on 03/04/2017
Andrew S.
Director
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I came across ENGAGE whilst working as a business analyst consultant and doing workshops in the traditional Post It, paper, Visio and Excel way. I found this software and tried the free trial. The guys at ENGAGE did a quick webinar and I was up and running in an hour and have not looked back since.
The first process I mapped was my existing process improvement process using the software to show how much quicker and better it would be to use the software for my role. Quickly I was able to show that as well as providing better outcomes I was also able to deliver the same/better for around 25% less effort and around 40% quicker lead time. I showed this to my boss and immediately he agreed to purchase the software.
The software enables me to map live in process workshops with the stakeholders saving massive amounts of time in write ups. The added bonus of mapping live in the workshops is the stakeholders are familiar with the process maps and feel a sense of immediate ownership as they were part of creating them. The user friendly icons make it very easy for non technical staff to understand the maps.
In the software you never have to draw a line or move maps around it offers simple drag and drop, copy and paste functionality that makes it easy to add forgotten process steps. The software will move the map around as you add, move or insert steps. Viewing the process from different perspectives (swim lanes) is easy, you map once and with one click you can switch the view into a roles based swim lane. You can add additional attributes to your maps such as IT systems or locations which not only gives you more swim lane views but generates additional reports.
The lean functionality within the software allows you to classify the value against process steps and add really rich data against each process step such as descriptions, inputs and outputs.
You also add costs against each role, processing times and break times meaning instead of a process map you create a fully costed process model. The powerful analysis tools enable you to identify and improve your processes. Your 'To Be' models can be compared to your 'As Is' with a click showing benefits (across a multitude of statistical measures) and creating a business case. The tool offers a multitude of export options into things like Visio, Word and Excel.
Add to this an interactive Brainstorm function with apps for smartphones and browser accessibility which again saves time for analysts.

Pros: - Workshop friendly
- Brainstorm App
- Powerful analysis tools
- View from different perspectives without remapping
- User friendly icons
- Easily compare As Is and To Be maps
- Costs and times embedded in models
- Time saving
- Create easy business cases for change
- Easy to use and intuitive
- Depth of features and statistics for advanced users

Cons: Nothing

Transformation at your finger tips

Reviewed on 09/04/2019
Nicola R.
Director
Management Consulting, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I have used this software with a large number of customers. I have been able to demonstrate how they can improve and transform their processes. Not only this, it enables staff engagement in the mapping of the current process and in the development of a proposed process.

Pros: Simplicity, it's easy to use and to share with others. Using it in a workshop setting is brilliant, it allows the focus to be on what happens rather than keeping track of post-its and added notes.
The ability to calculate costs and timings is impressive. Even using gut-feel estimates, the overall outcome is as close to the actual cost as you will get.
Then there's the ability to produce report and provide online access to training material.

Cons: I would love to be able to produce reports from a template to suit my customers, I can do it manually but it would be good to be able to set or select a template. It is on the wish list for Engage to implement in a future release.

Fabulous product - makes process mapping simple

Reviewed on 06/03/2018
Ruth C.
Service Improvement Lead
501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: an easy to use system for process mapping and a great way of capturing brainstorm information electronically

Pros: We all love the brainstorm part of modeler here at RBH and it is used a lot from team meetings to full scale Annual members meetings. This years response rate for questions was 100% improved when our customers could use the tablets to post their questions.
The process modeller is so easy to use and has great visual impact. It makes calculations of lead and processing times easy which in turn enables us to save time analysing.
Excellent customer service much better response from yourselves in a different country than we might get from a company that's based in the next town to us no problem with communication at all and any issues (which aren't many are quickly fixed).

Engage Process modeler, a must to explore and improve your business!

Reviewed on 27/03/2017
Sjoerd K.
Manager Operations
Automotive, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We started 3 years ago to describe our processes in Engage Process Modeler. It is a great experience to discover together with a team how easy and helpfull this tool is.
Now we have our whole quality management system including work instructions in Engage available for all our employees.

Pros: Easy to use
The feedback option is great

Cons: It need a better explorer when you use a lot of documents (available in the newest update)

Easy to learn and to use

Reviewed on 11/04/2017
Janice B.
Director
E-Learning, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We use the Engage Modeler Tool for mapping processes on Projects when the recording of the process cannot be completed. The initial issue is usually the configuration is incomplete or simply does not work, bringing the Project Team members together and using the Modeller accelerates the process. We create what-if type scenarios to get agreement from the Team so that configuration work can be completed and the step by step eLearning completed. We then embed the Engage workflow maps into the content to support the users understanding of the end to end process.

Pros: Easy to use, quick to develop process maps/work flows. Creation of client specific icons make user understanding quicker and easier.

Cons: Could do with more outputs.

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