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What is GoFundMe?

GoFundMe (formerly known as CrowdRise) was built specifically for nonprofit and event fundraisers. We are the #1 event fundraising platform in the world and are trusted by partners like UNICEF, American Red Cross, American Cancer Society, International Rescue Committee, Boston Marathon, New York City Marathon Tough Mudder and thousands more.

Who Uses GoFundMe?

Designed for nonprofit organizations, it is a fundraising solution that helps with discovering fundraisers, collect donations, creating landing pages, activating recurring donations, and more.

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Reviews of GoFundMe

Average score

Overall
4.3
Ease of Use
4.2
Customer Service
3.9
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
59%
4
25%
3
10%
1
7%
Damien
Damien
Creative Director in Germany
Verified LinkedIn User
Media Production, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

GoFundMe is still the go-to for fund-raising

5.0 4 months ago

Comments: We have an NGO and plan on using GoFundMe more for international donors. It's so easy to setup and use.

Pros:

GoFundMe is great for getting campaigns up and running fast.

Cons:

I really haven't found a con with GoFundMe.

Lauren
President and Director in US
Religious Institutions, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Go Fund Me For Nonprofits

4.0 9 months ago

Comments: My experience with Go Fund Me was positive but short lived. I switched from Go Fund Me to using another platform to raise funds. This other platform does not have fees on credit card transactions. You can't bet that.

Pros:

I recently started a nonprofit and am working to fundraise for my cause. Go Fund Me is a great way to reach members in the community who may or may not know about your cause. Talking about finances and raising funds can be an awkward conversation amongst friends and family. Go Fund me allows you to promote your nonprofit in easy, convenient ways. They give you promotional graphics to use and they provide great behind the scenes management features.

Cons:

Honestly, I will confess, I am introverted, have not always networked well, and have not used Go Fund Me to its fullest potential. That said, Go Fund Me has credit card transaction fees, like most platforms. While that is pretty standard, I have found other another program to use that does not have credit card transaction fees for donations.

Gracie
Parent Partner in US
Individual & Family Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great for people in times of need; beware of scammers

3.0 3 months ago

Comments: Overall, this platform is helpful for those during a tragedy or difficult time of need. The program can be shared on several different social media platforms to spread the word and allow others to donate. If moderators were hired to filter out the “scammy” GoFundMe’s or look in depth into reported GoFundMe’s, the program may be used more.

Pros:

This is helpful for people in times of need. GoFundMe’s are easy to share and spread the word for others to donate. Payment is simple and easy to navigate; donations are public so the creator of the GoFundMe can view the supporters.

Cons:

Monitoring is needed, people need to watch out for scams as they are common. Unsure about refunds but assume donations are non-refundable or difficult to receive.

Elaine
Veterinary Field in Canada
Veterinary, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Everyone needs to give this a try

5.0 5 months ago

Comments: Good use and was able to raise a good amount of funds!

Pros:

We have set up gofundmes for clients that are needing to raise money for their pets in the past. It's easy to use and the funds get delivered quickly.

Cons:

The online phone web version isn't seamless, so can be a bit difficult to navigate

Nicky
Independent Stylist in US
Verified LinkedIn User
Textiles, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Has helped saved my Mother

5.0 10 months ago

Pros:

I currently am using GoFundMe to help care for my mom. She has Stage 4 Lung Cancer and this helps pay for medical bills. Every couple days we are able to cash out.

Cons:

The % rate is kind of high of what they take from what especially being a non profit they shouldn’t be making any money from our problems.

Johann Josef
Johann Josef
Principal in US
Verified LinkedIn User
Computer Networking, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

No recommended. Borderline scam.

1.0 10 months ago

Comments: Highly negative. After setting up the fundraiser, the very first message from GFM was that my account was under review until I respond to seven (7) open-ended intrusive questions, which I did immediately. Have yet to hear back from them. This was a fundraiser for muslim friends of mine, currently trapped in Gaza and literally starving. GoFundMe does not care. They are very 'politically correct' and probably also a scam.

Pros:

Their marketing. It looks real even though the company is not.

Cons:

Payment of contributions never happens. If you want to support any muslim or brown people, get ready for a lot of intrusive questions as to WHY you'd want to do that.

Angelo
director in Italy
Writing & Editing, Self Employed
Used the Software for: 1+ year
Reviewer Source

I didn't get to much from

3.0 4 months ago

Comments: I set a funding campaign to finance a project to create multimedia products about indigenous people traditions. I actually didn't get enough from this operation and receiving money was a bit difficult, I mean that if I didn't check the situation online I should had missed the donation. Maybe was my fault but I din't find it useful.

Pros:

It was easy to setup a campaign of funding.

Cons:

The way they decide to delete a campaign arbitrarily.

Brytwauna
Brytwauna
Ceo in US
Verified LinkedIn User
Accounting, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Your story

4.0 10 months ago

Comments: We hit our target which was the goal so that was great

Pros:

The best part about GoFundMe is you can pick on your particular issue that you having to let the donors know what you need help with. It gives it more humanistic feel. I like also that they’re able to see other people comment which makes it more Personal

Cons:

GoFundMe does not offer any tools or resources to help you promote your campaign or reach your fundraising goal.

Meghan
Executive Director in US
Education Management, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Perfect for tracking fundraising efforts

4.0 11 months ago

Pros:

We really enjoyed the ease of access for a wide range of tech savvy users/donors.

Cons:

I was not a fan of the fees associated. I feel like there should be reduced charge for nonprofits using the platform to raise money for their cause.

Ashley
Owner in US
Arts & Crafts, Self Employed
Used the Software for: 1-5 months
Reviewer Source

great product!

5.0 5 months ago

Pros:

GoFundMe is very user friendly. The fees are minimal for use and they have some really wonderful causes.

Cons:

Nothing. We enjoyed using it for my mom when she had a kidney transplant

Sheena
Program Manager in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Program Manager

4.0 5 months ago

Pros:

getting money to people who are in need at the time

Cons:

Taking a percentage of the fees, especially for people in need

Cooper
Office Manager in US
Mental Health Care, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

They put FUN in GoFUNdMe!

5.0 5 months ago

Comments: Great experience with GoFundMe, I used it for a family member who lost everything. Its super easy to get the funds to the correct person as well.

Pros:

I love that GoFundMe is easy to set up and is user friendly. Simple, yet stylish.

Cons:

I think the percentage that GoFundMe gets is too much.

Lily
Owner in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

GoFundMe Helps the world Help!

5.0 2 years ago

Comments: Overall, GoFundMe solves the problem of fundraising being limited to one space and time. GoFundMe helps the world help others, and that is a powerful thing!

Pros:

GoFundMe has truly changed the game with grassroots fundraising campaigns. Without this invaluable resource, so many would be without.

Cons:

The qualm I have with GoFundMe is its lack of integration with Facebook. A LOT of businesses use Facebook for fundraiser promotion, and it would behoove GoFundMe to improve integration.

Devona
Owner in US
Accounting, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Gofund Me is great but watch out for the fees

4.0 10 months ago

Pros:

It helps to reach people all around the world for fundraising

Cons:

The fee percentage the company receives from the funds raised

Tonya
Entrepreneur/small buisness owner in US
Arts & Crafts, Self Employed
Used the Software for: 1+ year
Reviewer Source

So Thankful Gofundme worked for us!!!!

5.0 3 years ago

Comments: I was emotionally overwhelmed with the fact that Gofundme actually worked. I had never used it prior to losing both my in laws at the same time and at that time we desperately needed help financially to cover two peoples funeral costs. When I created our Gofundme I wasn’t sure if We would raise anything at all to help us.. especially considering this was during this whole Covid pandemic but it worked. Thank God. However I’m also Hopeful that I won’t ever be put in such an awful situation that I’ll need to use it again, but I do recommend using gofundme if you really truly need it. My only advice is if you do use this platform share share share. Use your social media and spread the word, and don’t be shy to ask everyone you know to spread the word as well because the more people who share it means more people you’ll be able to reach, which ultimately means more help for your cause & the higher your chances will be of actually getting the help you need for your cause in your time of need. Also I recommend doing video updates on your goal process along the way and that also allows you to thank everyone who helped (as a whole) instead of trying to figure out how to individually reach out to thank people you don’t know. Hopefully this review helps a lot of people out there who are indecisive or on the fence about trying to use gofundme. It definitely cant hurt to try, you just never know… humanity might still surprise ya.

Pros:

I like that Gofundme let me know every time someone donated to my fundraiser to assist with unprepared for funeral costs for my husband and I when my mother and father in law both unexpectedly passed away. I like how easy Gofundme was to use to assist with our financial problem we encountered with two funerals to plan when we had no funds instructions or assistance from life insurance etc. gofundme was a godsend for us in our time of need.

Cons:

The only con I experienced was more of a personal conviction than anything about Gofundme itself, the only con for me was asking other people for help…. Especially at such a traumatic moment. However there’s nothing Gofundme could do to help with my ego / pride or personal dilemma. If you desperately need help fundraising for a good cause I completely recommend Gofundme.

Mauricio
owner in US
Media Production, Self Employed
Used the Software for: 2+ years
Reviewer Source

Easy to use

5.0 2 years ago

Pros:

GoFundMe is easy to use for raising money for whatever cause you are trying to raise money for. Even if you don't meet your goal you can still keep the money.

Cons:

The con to using a GoFundMe account is raise money is there is a fee deducted with every transaction.

Verified Reviewer
Verified LinkedIn User
Religious Institutions, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

GoFundMe is a non-profits dream

4.0 4 years ago

Comments: It was a positive one. As I said, their very helpful if you have trouble with anything on the platform, and it's a great way to help people.

Pros:

The whole platform is helpful, as it's an easy way to help a charity raise money, and get people the help they need. Customer service is as well, though with a few bad eggs. It doesn't stop from using it again and again, though.

Cons:

Customer service. Not every worker is rude, but there are a few bad eggs that will be extremely rude and unhelpful.

Aaron
Program Analyst in US
Government Administration, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

No One Can Match GoFundMeCharity!

5.0 4 years ago

Pros:

For both users and donors, this software is very straightforward and easy to use. As the user, I was able to customize my campaign with messages, pictures, and videos which added that personal touch. Furthermore, I was able to send thank you messages to donors through the site, which was awesome! Finally, the funds transfer was secure and easy with minimal fees.

Cons:

I have no criticism. As a user, this product was awesome! And feedback I received from my donors, it was the same. Very easy to use.

Verified Reviewer
Verified LinkedIn User
Consumer Goods, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Best in class

5.0 4 years ago

Comments: GoFundMe is best in class in simple fundraising.

Pros:

All the features you need to set up your fundraising website, ask for and manage donations, and access your donations for your mission are seamlessly integrated.

Cons:

There were a few "donors" who were not donors but trying to reach the person who was in need for social reasons.

Rachael
Rachael
Executive Director in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great for individual and team fundraising campaigns

4.0 5 years ago

Comments: At the end of the day, we decided to switch to Classy as it was a more integrated fundraising platform. Crowdrise didn't have enough general donation processing/management tools that we wanted in a fundraising platform.

Pros:

We liked to use crowdrise for individual fundraising campaigns centered around 1 specific goal or event. Our fundraisers used it for raising money as they did a race, for a specific program, or for raising money to go on an international missions trip. It's great for college students to create peer to peer campaigns for example.

Cons:

I did not like how this integrated with our website (or rather the lack thereof).

Laura
Social worker in Canada
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

GoFundMe not trustworthy

1.0 3 years ago

Comments: I feel betrayed. I will never donate on GoFundMe ever again!

Pros:

I used to like GoFundMe and regularly donated, but no more.

Cons:

GoFundMe said the Freedom Convoy was violent and a threat and GoFundMe said they would keep over $10 million in donations and distribute the money to charities of their choosing. This is so wrong! Then due to public outcry, GoFundMe said they will return all donations. Too late, they are no longer trustworthy especially since GoFundMe allowed violent groups to collect donations through GoFundMe, groups that last summer rioted, burnt cars and buildings, looted and ransacked businesses, beat people up, etc. Not acceptable behavior for a business, to support such activities and such groups!

Ayano
Ayano
Independent Contractor in US
Verified LinkedIn User
Nonprofit Organization Management, Self Employed
Used the Software for: 1+ year
Reviewer Source

Good for fundraising needs

4.0 4 years ago

Comments: It's been a good experience thus far. I think that the reputation of GoFund me has allowed it to be a reliable app for fundraising needs!

Pros:

I like the simplicity in the design to set up your fundraiser. It is a very intuitive platform, very easy to navigate for cross-posting to social media and emails as well.

Cons:

I would like to see the designs for the fundraising landing pages to be updated and more versatile. It would be more appealing if it was somewhat interactive or allowed for more customization.

Verified Reviewer
Verified LinkedIn User
Philanthropy, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Ok to start out

3.0 6 years ago

Comments: customer service is nice when you are paying for it, otherwise you are pretty much on your own and unable to customize much.

Pros:

It is already set up and you can run it with ability to give to your cause. It works for our peer-to-peer fundraising for all our endurance events for now.

Cons:

Trying to customize and link to partner systems becomes tricky since they want to promote and work on being an all in one system.

Mariam
Mariam
Sr. Accountant in US
Verified LinkedIn User
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Crowdrise

3.0 6 years ago

Pros:

My organization has been using crowdrise for the past 3-4 years for fundraising. In the past it was very easy to create our campaigns, upload pictures and videos as well as create team fundraisers. Each team was able to track their goals and reach the organization goal together.

Cons:

Since crowdrise has been merged with gofundme, the interface has become less user friendly. Many of the options that were available before are now available if you updrade to their other plans.

Paul
Chief Executive Officer in Uganda
Fund-Raising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Bringing Hope to the community Uganda BHCU

5.0 4 years ago

Pros:

Can't be hacked by other internet users and one may not see the donor apart from the administrator

Cons:

Everything is good and ok keep it up because it's reliable