--- description: Discover the benefits and disadvantages of Jotform. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Jotform Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Contract Management Software](/directory/30078/contract-management/software) > [Jotform](/software/158456/jotform-4-0) # Jotform Canonical: https://www.capterra.co.uk/software/158456/jotform-4-0 Page: 1 / 111\ Next: [Next page](https://www.capterra.co.uk/software/158456/jotform-4-0?page=2) > Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions. > > Verdict: Rated **4.7/5** by 2755 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Jotform? Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 2755 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Jotform - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Flat Rate (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish - **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man, Japan, Mexico, Netherlands, New Zealand, Singapore, United Kingdom, United States ## Features - Appointment Scheduling - Business Process Automation - CSAT Survey Structure - Commenting/Notes - Communication Management - Confirmations/Reminders - Content Publishing Options - Contract/License Management - Convert to PDF - Customisable Questions - Data Capture and Transfer - Data Security - Document Capture - Document Storage - Employee Recognition - Enrollment Confirmation - Feedback Management - File Sharing - For Government - For Healthcare - For Legal Professionals - For Municipal Offices - Forms Creation & Design - HIPAA Compliant - Live Results Sharing - Member Database - Merge/Append Files - Mobile Signature Capture - Multi-Party Signing - Multiple Question Types - Online Polling - Online Registration - Patient Records Management - Pre-built Templates - Progress Notes - Project Planning/Scheduling - Proposal Generation - RFP Management - Reporting/Analytics - Reporting/Project Tracking - Secure Messaging - Status Tracking - Student Information/Records - Survey Builder - Survey/Poll Management - Task Management - Templates - Therapy Notes - Workflow Configuration - eCards ... and 125 more features ## Integrations (100 total) - AWeber - ActiveCampaign - Adobe Dreamweaver - Agile CRM - Airtable - Akita - Apache Hive - Asana - Basecamp - BigCommerce - BlueSnap - Box - Brevo - Callingly - Campaign Monitor by Marigold ... and 85 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Contract Management Software](https://www.capterra.co.uk/directory/30078/contract-management/software) ## Related Categories - [Forms Automation Software](https://www.capterra.co.uk/directory/10023/forms-automation/software) - [PDF Software](https://www.capterra.co.uk/directory/31122/pdf/software) - [Work Order Software](https://www.capterra.co.uk/directory/30785/work-order/software) - [Government Software](https://www.capterra.co.uk/directory/20048/government/software) - [Data Collection Software](https://www.capterra.co.uk/directory/32475/data-collection/software) ## Alternatives 1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5001 reviews) 2. [Typeform](https://www.capterra.co.uk/software/137289/typeform) — 4.7/5 (942 reviews) 3. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17439 reviews) 4. [Docusign](https://www.capterra.co.uk/software/121506/docusign) — 4.7/5 (9235 reviews) 5. [Jotform Sign](https://www.capterra.co.uk/software/1058643/jotform-sign) — 4.8/5 (216 reviews) ## Reviews ### "Don't know what I'd do without Jotform\!" — 5.0/5 > **Sam** | *20 February 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Really easy to use to make professional-looking forms and apps for my clients to use. Easy for me and easy for my clients - perfect\! > > **Cons**: I don't think there's anything I don't like\! Except occasionally my embedded videos don't display correctly, but now I know I just need to get the clients to refresh, and they tend to appear. > > Really happy with the apps and forms I can produce. Quick and easy but also look very professional. The templates are really useful, but equally easy to create from scratch. ----- ### "We love Jotforms" — 5.0/5 > **Craig** | *25 September 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: I currently only use Jotforms to create client questionnaires and staff ticksheet. The first few forms are free with very few limitations which is great value. It's very user friendly and you don't need alot of computer knowledge to get started. We like the drag \& drop features and you can customise the forms with your own branding. The options for clients to upload and download files is great and the form translate to mobile devices. The option to export all the relevant data is fab and saves alot of time. > > **Cons**: We've not yet come across any cons to Jotforms for our needs. We have not yet explored all features available. Maybe a few free trials for other features would be helpful. > > Love it\!\!\! Meets all our needs for client questionnaires and Staff ticksheets, we can't wait to explore Jotforms additional services \& features. ----- ### "Innovation without breaking the bank" — 4.0/5 > **Adewale** | *12 February 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Since I started using jotform, it has offered me the relief a needed with the little push into my business. The application is easy to use and work well with wifi connections. The abilitybto customise forms for data collection is unique due to its flexibility. It offers great value. > > **Cons**: Jetform does not work at maximum capacity on mobile data. Probably because of its design or the minimal connection my mobile data offers. I have asked a few members of the team to use over their devices so that we could reach a conclusive outcome on capacity. > > Overall, Jot form has been very intuitive as jt helps myself and the team to catch-up with new ideas and innovate constructively based our clients data and feedback collected. ----- ### "Useful for collecting client data/information" — 5.0/5 > **Cheryl** | *12 September 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I like that I can create and customise my own forms to collect data from clients. I like that once the form is returned I am able to store it as a pdf document for my record keeping. It offers amazing value for money for the service it provides but in such an easy to manage way. Customers are able to click a link I send them and complete my form via mobile or laptop. > > **Cons**: Unable to find any negatives, I genuinely find jotform so easy to use and haven’t encountered any issues with it at all/ > > Jotform has simplified my data collection process and helps me keep my records accurate. I haven’t found any other app or service that compares ----- ### "Great data collection platform" — 5.0/5 > **Tom** | *9 January 2025* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: Jotform is an extremely flexible platform with the ability to integrate multiple business functions into one place with relatively limited need for technical knowledge. It is robust, trustworthy and has great customer support. Jotform are easy to work with and reasonably priced and feature rich vs competitors. > > **Cons**: When on an enterprise account you have to add new users in blocks of 5, which is inconvenient for smaller enterprise businesses like ours > > Jotform have been easy to work with, the product is flexible and service is super fast ----- Page: 1 / 111\ Next: [Next page](https://www.capterra.co.uk/software/158456/jotform-4-0?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/158456/jotform-4-0) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data