--- description: Discover the benefits and disadvantages of Jotform. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Jotform Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [Jotform](/software/158456/jotform-4-0) # Jotform Canonical: https://www.capterra.co.uk/software/158456/jotform-4-0 Page: 1 / 117\ Next: [Next page](https://www.capterra.co.uk/software/158456/jotform-4-0?page=2) > Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions. > > Verdict: Rated **4.7/5** by 2896 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Jotform? Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 2896 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Jotform - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Flat Rate (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish - **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man, Japan, Mexico, Netherlands, New Zealand, Singapore, United Kingdom, United States ## Features - Appointment Scheduling - Billing & Invoicing - Business Process Automation - CSAT Survey Structure - Collaboration Tools - Communication Management - Confirmations/Reminders - Content Publishing Options - Convert to PDF - Data Capture and Transfer - Data Security - Document Capture - Document Storage - Electronic Signature - Employee Recognition - Enrollment Confirmation - Feedback Management - File Sharing - For Government - For Healthcare - For Legal Professionals - For Municipal Offices - Forms Creation & Design - Full Text Search - HIPAA Compliant - Live Results Sharing - Member Database - Merge/Append Files - Mobile Signature Capture - Multi-Party Signing - Multiple Question Types - Online Polling - Online Registration - Patient Records Management - Permit Issuance - Pre-built Templates - Progress Notes - Project Planning/Scheduling - RFP Management - Reporting/Analytics - Reporting/Project Tracking - Secure Messaging - Status Tracking - Student Information/Records - Survey Builder - Survey/Poll Management - Task Management - Templates - Therapy Notes - Workflow Configuration ... and 125 more features ## Integrations (100 total) - AWeber - ActiveCampaign - Adobe Dreamweaver - Agile CRM - Airtable - Akita - Apache Hive - Asana - Basecamp - BigCommerce - BlueSnap - Box - Brevo - Callingly - Campaign Monitor by Marigold ... and 85 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Forms Automation Software](https://www.capterra.co.uk/directory/10023/forms-automation/software) ## Related Categories - [Forms Automation Software](https://www.capterra.co.uk/directory/10023/forms-automation/software) - [PDF Software](https://www.capterra.co.uk/directory/31122/pdf/software) - [Work Order Software](https://www.capterra.co.uk/directory/30785/work-order/software) - [Government Software](https://www.capterra.co.uk/directory/20048/government/software) - [Data Collection Software](https://www.capterra.co.uk/directory/32475/data-collection/software) ## Alternatives 1. [Typeform](https://www.capterra.co.uk/software/137289/typeform) — 4.7/5 (969 reviews) 2. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5269 reviews) 3. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17589 reviews) 4. [Docusign](https://www.capterra.co.uk/software/121506/Docusign) — 4.7/5 (9365 reviews) 5. [monday.com](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (6059 reviews) ## Reviews ### "Efficient and user friendly form building with room to grow" — 4.0/5 > **Amanda** | *21 May 2026* | Human Resources | Recommendation rating: 5.0/10 > > **Pros**: What I liked most about Jotform was how easy and intuitive it was to use while still offering a lot of flexibility. Creating forms was quick, even for more detailed processes, and the drag and drop builder made everything straightforward without needing technical knowledge. I also found the automation features and integrations really useful for improving efficiency and reducing manual admin work. Overall, it made collecting and managing information much more organised and user friendly. > > **Cons**: One of the main drawbacks I found with Jotform was that some of the more advanced features and customisation options can feel limited unless you move onto higher priced plans. At times, forms with a lot of conditional logic or integrations could also feel slightly clunky to manage. There were occasional formatting inconsistencies across devices as well, which sometimes required additional checking before sharing forms externally. > > My overall experience with Jotform was very positive. It made building and managing online forms simple and efficient, even for more complex workflows. The interface was easy to navigate, and it reduced the time needed to collect and organise information. The range of templates and customisation options meant I could quickly adapt forms for different purposes without starting from scratch. Integrations with other tools also helped streamline processes and reduce manual work. There were a few limitations around advanced customisation and some features being restricted by pricing tiers, but overall it was a reliable and practical tool that improved productivity and made data collection much smoother. ----- ### "Powerful No-Code Tool for Operational Digitisation with Minor Scaling Limitations" — 4.0/5 > **Valentin** | *2 April 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Jotform is extremely flexible and powerful for building operational systems without coding. It allowed us to digitise over 60+ processes, including quality control, site inspections, procurement tracking, and internal workflows. The integration with Google Workspace is a major advantage, enabling structured data collection and automation. The form builder is intuitive, supports complex logic, and works well across devices, including offline scenarios. Enterprise features such as custom domains and branding also help maintain a professional company image. > > **Cons**: At scale, certain limitations become visible. Managing large numbers of forms and submissions can become difficult to organise and maintain. Performance can occasionally slow down with complex forms or high data volume. Some advanced automation and integration capabilities feel limited compared to fully custom systems, requiring workarounds. Additionally, user access control and structured database-like management are not as robust as dedicated application platforms. > > Overall, Jotform has been a key tool in transforming manual processes into structured digital workflows within our company. It significantly improved efficiency, reduced paperwork, and enhanced data visibility across operations. While it is not a full replacement for a bespoke system, it serves as an excellent foundation for building and validating internal processes before scaling further. For companies looking to digitise operations quickly without heavy development costs, it provides strong value. ----- ### "Don't know what I'd do without Jotform\!" — 5.0/5 > **Sam** | *20 February 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Really easy to use to make professional-looking forms and apps for my clients to use. Easy for me and easy for my clients - perfect\! > > **Cons**: I don't think there's anything I don't like\! Except occasionally my embedded videos don't display correctly, but now I know I just need to get the clients to refresh, and they tend to appear. > > Really happy with the apps and forms I can produce. Quick and easy but also look very professional. The templates are really useful, but equally easy to create from scratch. ----- ### "The best feedback app" — 5.0/5 > **Jamie** | *31 March 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Form customisation is brilliant and very easy to use. On receiving feedback you can easily make data also > > **Cons**: Struggling with data to number calculations to make it useful. It would be better if we could assign numbered outputs > > Great and love using Jotform for feedback to make the best spaces possible for young people\! It’s fantastic and easy to use ----- ### "Innovation without breaking the bank" — 4.0/5 > **Adewale** | *12 February 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Since I started using jotform, it has offered me the relief a needed with the little push into my business. The application is easy to use and work well with wifi connections. The abilitybto customise forms for data collection is unique due to its flexibility. It offers great value. > > **Cons**: Jetform does not work at maximum capacity on mobile data. Probably because of its design or the minimal connection my mobile data offers. I have asked a few members of the team to use over their devices so that we could reach a conclusive outcome on capacity. > > Overall, Jot form has been very intuitive as jt helps myself and the team to catch-up with new ideas and innovate constructively based our clients data and feedback collected. ----- Page: 1 / 117\ Next: [Next page](https://www.capterra.co.uk/software/158456/jotform-4-0?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/158456/jotform-4-0) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data