15 years helping British businesses
choose better software

What is SendX?

We’re not here to police what you send to your list.

We're here for the good guys building legitimate subscriber bases — regardless of which industry you're in, including ones who get unfairly banned like cryptocurrency & blockchain, gambling, cannabis, supplements, affiliate marketing and so many others.

SendX is an Affordable, Intuitive & Feature-rich Email Marketing Software for marketers & business owners.

-unlimited email sends with every plan,
-powerful automation,
-24x7 live support

Who Uses SendX?

3000+ companies around the world trust SendX for simple, effective & affordable email marketing. SendX provides unlimited emails, powerful automation tools, 24x7 support, great email deliverability.

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Reviews of SendX

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.5
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
72%
4
22%
2
3%
1
3%
Manan
Manan
Co-Founder in India
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Goodbye Mailchimp, Hello sendx!

5.0 5 years ago

Pros:

Before sendx, we were using mailchimp. For some reason, our deliverability was compromised and we tried to investigate. Mailchimp support never got back! In my frustration, we decided to give sendx a go. Migrating was smooth and started our campaigns through sendx. Great delivery rates. Also, Agni from their team is a rockstar! Prompt, knowledgable and actually listens to what you have to say.

Cons:

There isn't much to dislike about sendx. Sure, I miss the monkey of mailchimp but there is no monkey business with my email marketing anymore!

Vinay
CEO in India
Computer Games, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Good Software for Spend Management at one place

4.0 2 years ago

Comments: it was reasonably okay. Customer support was always available. that was the best part. some features were very easy to use. others were very confusing.

Pros:

1. ease of use 2. contact list management 3. drip campaigns

Cons:

triggers were tough to understand. could not use them at all. many times our emails did not go but we did not know why. we talked to customer support and they were always available to answer. they supported us really well. they would get back in a few hours. they would consult on phone. very very good support.

SendWorks Response

2 years ago

Thanks so much for taking the time to leave a review and glad support was able to help you out with your triggers!

Christian
Founder in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

***I used Sendx for 6 months and this is a real review.****

2.0 4 years ago

Comments: It was a poor customer experience during the 6 months I used the software and I regret spending countless hours setting up the automations just to save $20 a month on Mailchimp.

Pros:

-The pricing is affordable compared to their competitors. -The software has features business owners want and need. -The software is user friendly. -The team will work with you to create custom fields/settings based on your needs. -The team was always polite and apologetic when dealing with my account. -This software has great potential and I likely was an early user but they still need time to get the kinks out.

Cons:

-Communication was always delayed until the next day due to the time difference (team is in India). This was very frustrating when you are trying to fix an issue in the moment. -Email delivery to our customers was 20% or less. The only reason why we implemented this software was to automate our pricing and using this software actually caused a decrease in bookings as the emails were never delivered OR the client would get batch emails all sent at the same time. This was an on going issue and they offered a number of solutions that never ended up working. Sendx needs to address this issue as what is the point of the software if emails aren't being delivered? -They don't allow you to cancel your account or stop billing on the site. -Our conversions decreased while using the event based automations.

Jayarajan
Digital Marketing manager in India
E-Learning, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Our marketing automation initiatives are paying off with SendX and we see a clear ROI with them.

5.0 6 years ago

Comments: We are an Ed Tech company. After testing out SendX for 1 month it was clear that this is the right system for us. We went ahead with the full implementation and did a deep integration of SendX with our in house CRM. The tech & support team at their end was very helpful and provided almost instant support for most of our queries. Post this we have been using SendX for nurturing our leads and users based on their category of interest (courses). Finally our marketing automation initiatives are paying off with SendX and we see a clear ROI with them.
I would recommend anyone who has a marketing automation use case (like ours - EdTech) to try out SendX

Pros:

We are an Ed Tech company. After testing out SendX for 1 month it was clear that this is the right system for us. We went ahead with the full implementation and did a deep integration of SendX with our in house CRM. The tech & support team at their end was very helpful and provided almost instant support for most of our queries. Post this we have been using SendX for nurturing our leads and users based on their category of interest (courses). Finally our marketing automation initiatives are paying off with SendX and we see a clear ROI with them. I would recommend anyone who has a marketing automation use case (like ours - EdTech) to try out SendX

Cons:

Can increase the no. of templates of both email campaigns and landing pages. I am sure it will increase in the coming months.

SendWorks Response

5 years ago

Thank you for giving SendX an ALL STARS review, Jayarajan! We deeply care customer feedback and a public review like this makes our day! We heard your feedback and SendX now offers 50+ free responsive email templates inside the product :). But, we didn't stop there, we also created the biggest email templates collection for anyone to explore free templates - https://www.sendx.io/ultimate-free-email-template-collection and open sources all our premium templates https://www.sendx.io/email-templates. Hope this helps :) If you ever face any issues, please do not hesitate to reach out to us at [email protected] . Thanks again, Team SendX. https://www.sendx.io

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

A decent email marketing software

5.0 5 years ago

Comments: If you can afford it, go for it.

Pros:

I worked on a client project who was using SendX. I had the chance to use SendX for over a year and it never disappointed me. It has all the features that you'd want to see in an email marketing software. You can automate emails using tags, send customized emails, build your email list with popups, and more. I love their customer support and the fact that they continuously keep updating the software so you get to see new feature every now and then.

Cons:

If there is one thing that will hurt you is its price. It is hell of expensive. When compared with other email marketing software, you'd realize that SendX is way too expensive.

SendWorks Response

5 years ago

Thank you for taking the time out to review SendX. We deeply care customer feedback and a public review like this helps us improve our product and service. We heard your feedback and have reduced our pricing significantly. The pricing starts at $9.99/ month OR 7.49 /month (paid annually). You can check the latest pricing here - https://www.sendx.io/pricing. Hope this helps :) If you ever face any issues, please do not hesitate to reach out to us at [email protected] . Thanks again, Team SendX. https://www.sendx.io