15 years helping British businesses
choose better software

What is Synerise?

Synerise is using Artificial Intelligence to completely change the modern approach to data management. The well-developed ecosystem provides the power to collect information about end customers from multiple sources, analyze that data, and reach conclusions about how to optimize business processes: all in real-time.

Synerise offers its own unique, lightning-quick database, ready business solutions based on machine learning and an open platform, that can adapt to every customer need.

Who Uses Synerise?

C-level execs from mid to large companies. Retail/eCommerce, fashion, telco, and financial sectors. Pioneers from digitally mature organizations as well as followers, still building digital maturity.

Synerise Software - Hyper Personalization
Synerise Software - Marketing
Synerise Software - BI and Analytics
Synerise Software - Workflow Automation
Synerise Software - Loyalty Platform

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Reviews of Synerise

Average score

Overall
4.0
Ease of Use
4.3
Customer Service
4.3
Features
4.0
Value for Money
3.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
33%
4
33%
3
33%
Krzysztof
Krzysztof
Deputy Director of Omnichannel Department in Poland
Verified LinkedIn User
Banking, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Alternatives Considered:

Synerise - this Customer Data Platform that gives unlimited possibilities for future !

5.0 4 years ago

Comments: Synerise puts a lot of effort to build Customer Data Platform with advanced features and best UI/UX experience for users and marketers. Enterprices can define advanced rules and groups with required access rights. Dynamic content campaigns may be subject to an approval process prior to implementation. Whole solution allows people to work on the same tool, and allows you to control and manage campaigns for even large companies.

Pros:

Synerise platform has features which are avaliable in many separate marketing cloud solutions. Easy to build customer identification and integration with current data in other systems is most of the powerfull solutions I know. In Synerise I can build effective omnichannel real-time analytics, custom dashboards, real time campaigns for every possible channel and media, use A/B/X testing to choose best communication. Every collected data can be stored in Terrarium data storage very effectively, thanks to this you can use at low costs large volumes of data.

Cons:

Every product can be improved and has some inconveniences. However, it is very important to listen to customer feedback and quickly fix malfunctions and improve good solutions. Synerise team is always close to every customers to improve product.

Verified Reviewer
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

best tool for analyze the behavior of the customers

4.0 2 years ago

Comments: my overall experience with Synerise it is that allows to know the needs of the customers before the customer decides what he wants

Pros:

this platform has been designed to help the specialties in marketing, which practice retail, agencies that use the media

Cons:

I would say that at the moment, I have nothing to report concretely

Lucja
Ecommerce Director in Poland
Retail, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Synerise is complicated and rather expensive - not recommended for medium size e-shops

3.0 2 years ago

Comments: product recommendation frames were blocked by adblocks due to 3rd party cookies Synerise focus, A/B testing was easy and working good

Pros:

It has a very good marketging and trainings, quite good customer support, good A/B testing features

Cons:

AI algorithms are not well trained and deliver poor results, it is relatively expensive, the support is good but you have to wait for it sometime if you are not a big e-shop, integrations are difficult and expensive