Rosterfy

Rosterfy Review

Pros:

Great for large organizations. Here at Blessings of Hope, we see 200-300 volunteers daily at 3 different locations. Rosterfy helps us to manage these effectively. I especially like the endless options. There's so much you can do in this platform, from customizing verbiage to setting specific permissions, and much more. The customer support team has been amazing. They are kind and prompt in responding.

Cons:

The most difficult thing for our company has been the implementation process. We switched to Rosterfy from a super simplistic, basic volunteer management system. While Rosterfy's endless capabilities are a perk for sure, it does take a lot of time and training to get a team of 20 staff familiar with the ins and outs of the program.

Rosterfy is awesome

Comments: Overall experience has been phenomenal. The Rosterfy team is very supportive with issues and setup of the system. In addition, they truly listen to your needs and take the time to find a way to develop a feature to support that need.

Pros:

Very simple to use for admin and for the user. Very customizable to your needs.

Cons:

There is some funky coding involved in some of the setup.

Alternatives Considered: Bloomerang Volunteer

Reasons for Choosing Rosterfy: Chronotrack is not a volunteer registration platform. We simply worked with what we had at the time until we could switch.

Switched From: ChronoTrack

Reasons for Switching to Rosterfy: Cost, features, and overall look and feel of the program.

Good platform but needs improvements in many areas

Pros:

Easy to setup and great customer care and services. Good for event scheduling and attendance tracking for volunteers

Cons:

Needs a lot of work on features and pricing as it differs for all and other competitors offers good pricing within the same range

Great support team and feature improvements

Comments: I loved that the team keeps their ear to the ground when it comes to user feedback. They also gave us alternative work-arounds to the system. Rosterfy is also continually evolving to include new features, two thumbs up.

Pros:

The system is easy to use, intuitive and I espectially loved the customisable fields (which would have required a change request for other systems). The use of colours and simple sign up process allowed the users to sign up for shifts intuitively with just a few clicks. Rosterfy also takes customer feedback into consideration when rolling out new features. For example, after feedback on the event calendar, the Rosterfy team (big shout out to David), rolled it out in the next update.

Cons:

An audit trail would be great so that we can view changes made to the system and by whom. Another possibility to explore would be giving volunteers the ability to immediately sign into shifts using QR codes when they arrive.

Great Value and User Friendly

Comments: We have had a wonderful experience from our first introduction. Everyone we have encountered has been more than helpful. When we have questions or concerns I feel like they are addressed in a timely manner.

Pros:

With a flow of between 175 and 250 users through out the year, one of my main concerns was pricing. With Rosterfy's packages, we were able to find a deal that was both economical and more than met the needs of our department. Another area of concern was ease of use. We have a staff that range from young and tech savvy to older and not into technology. We have found that Rosterfy is easy enough for everyone to use.

Cons:

There really is not anything so far that I do not like about Rosterfy. There was a bit of a learning curve, but that was expected, and not bad at all.

Alternatives Considered: ScheduleFlex

Reasons for Choosing Rosterfy: Price and capibilities

Switched From: Humanity

Reasons for Switching to Rosterfy: Shiftboard did not provide the reporting we were looking for. Their prices were much higher, and to be perfectly honest, their salesman was not very pleasant.