ClickMeeting

ClickMeeting Complete Webinar & Conferencing Solution

Comments: ClickMeeting has been a great tool to use for customer onboarding over the past year and beginning of the first quarter of this year. We are satisfied with the service offered

Pros:

Our ability to master the platform in such a short time. When we were nervous that we'd have more people than intended, upgrading was a breeze. We don't need to purchase additional administrator accounts or logins for each user that wants to create an event. For our little team, this solution was just what we needed, and it didn't appear to be designed for a corporation that employs a complete staff simply to deal with webinar software and technology.

Cons:

When it comes to designing and using individual presenter profiles, we've run across some issues. It's frequently difficult to recognize who's speaking at a conference since we use the same profile for several people.

ClickMeeting is user friendly and easy to launch.

Comments: ClickMeeting has been relatively pain-free to administer, and where there have been hiccups, the excellent customer service has made it all worth it. Despite a significant time difference, ClickMeeting always provides me with prompt and thorough responses.

Pros:

ClickMeeting is easy to use, with a fairly intuitive dashboard and room layout. We were able to launch it with minimal training for our presenters.

Cons:

Enabling microphones for attendees by our presenters is not always reliable; we don't need to do it often, so it has not been a huge drawback.

Alternatives Considered: GoTo Webinar

Reasons for Choosing ClickMeeting: The worst customer service ever; very unreliable performance.

Switched From: Webex

Reasons for Switching to ClickMeeting: At the time (2016), the pricing was more attractive and the features were scaled to our needs. We have been satisfied customers since then and upgraded our subscription during the pandemic, when our webinar attendance increased greatly.

The best platform for webinars

Comments: Very good and getting better all the time.

Pros:

*The ability to go between video and screenshare with ease - the fact that the presenter can be the whole viewing window with one click. *The on screen functions - drawing etc. *The ability to prep everything before hand and be able to jump between slides, videos, camera, white board etc at the click of a button - this is far superior to Zoom, Skype, Teams etc. *The all-in-one event set up & registration system *The chat function works better than other platforms *The post-event data is excellent - a real bonus

Cons:

*Connection in China is patchy *Not enough people use it

Think before you invest in this tool

Comments: Tool is only for basic needs. If you think about building business webinars look elsewhere.

Pros:

-> very basic -> reliable -> clean ux -> can export to xlsx

Cons:

-> this tool is not build to make marketing, lack of standard features like: --> tracking source who signed up for the --> switching between webinar types -> timeline consist duplicates -> you can by accident start live webinar before start time -> you can not save and customize your template, each time you need to build from start

Very good communication tool for the Foundation

Comments: Overall, it is a very good tool for our applications, i.e. for webinars and symposia. The ability to serve 3,000 participants or even more in our business is essential, and ClickMeeting provides such an opportunity. The ease of interacting with participants is also what distinguishes this product.

Pros:

ClickMeeting offers very easy management of "presenter"/"participant" statuses and communication between presenters and participants of webinars and conferences.

Cons:

An option for improvement, in our opinion, is the possibility of closing the event (webinar, conference) by the presenter. Our experience shows that this option should only be available to the administrator.