ClickMeeting

Amazing Software

Pros:

I like that it is very easy to use. It is easily integrable and my team loves it.

Cons:

Honestly, we like everything about it. We haven't had any issues so far.

Excellen Choice for webinars and online meetings

Comments: After using ClickMeeting for several years, I am convinced that it is the tool of first choice for marketing webinars and live online training. Integrations with marketing tools and payment systems enhance my perception of this system's value.

Pros:

ClickMeeting is a complete webinar tool that I have been using for several years. I value its stability and the good quality of both the connection and recordings. For marketing and sales webinars, ClickMeeting offers the option to place an active Call To Action button, which is visible in the main webinar window. This greatly improves the effectiveness of lead generation during webinars. I haven't found this feature to be as well-implemented in other competing systems.

Cons:

The limits for webinars recording storage could be higher.

Alternatives Considered: ON24 and GoTo Webinar

Reasons for Choosing ClickMeeting: Low stability, attendees access issues, higher prices.

Switched From: Zoom Events and Webinars

Reasons for Switching to ClickMeeting: Easy to use, Call to Action feature embeded, lower price, higher stability, modern interface

Scam - Cancelled Account and They Keep Reinstating Without Permission

Comments: Terrible. Customer service was extremely slow, they hung up on me online several times and when I finally got through they either lied to me or didn't follow through. I have now spent 7 hours total cancelling an account that I tried out that was supposed to be a demo and was never used.

Pros:

nothing

Cons:

I cancelled the first time in Nov 2023. They put it on a hiatus for 3 months which I agreed to. I cancelled before the 3 months and they charged me anyway. I asked them to cancel my account (by the way, they left me on hold for 3 hours and I had to follow up 5 times and they said that my account was cancelled. They didn't cancel, they put it on hold again, and I just got charged again for a service that I am now on the 3rd time of cancelling.

Happy long term customer

Comments: I am very happy with clickmeeting which I have been using for the last 6 years.

Pros:

It has all the features I need like the interactive whiteboard and YouTube integration for the recordings of my lessons.

Cons:

There isn't anything I dislike at this time.

Exceptional Tool for Virtual Classroom Management

Comments: Generally, the experience with ClickMeeting is positive. It allows all the items that are required to manage a virtual class. The platform is interactive and accommodates polls, Q&A, among other items, to ensure students' active participation. And the customer support has been great, always there to help with any hiccups we've had in our sessions.

Pros:

I have outstandingly liked their robust features in logging and recording. My kind of virtual class is one that is publicly funded, and therefore the documentation has to be done with pin-point precision. Plivo's simplified planning of all these live sessions, with great audio and video quality, taking care that everything coming from these sessions is recorded and can be easily accessible for compliance.

Cons:

While ClickMeeting beats out in so many areas, one that I found a little bit cumbersome was the setting up of the comprehensive logging and recording options. It worked flawlessly once configured, but I would have preferred an easier setup to start with.

Alternatives Considered: Zoom Workplace, GoTo Meeting and Google Meet

Reasons for Switching to ClickMeeting: The reason I chose ClickMeeting over other tools—be it Zoom or Google Meet—was primarily based on its strengths in logging and recording sessions needed for compliance in public funding educational programs. ClickMeeting was also slightly cheaper if we take into consideration that it offers advanced features that, for our needs in this particular context, were a perfect match.