--- description: Discover the benefits and disadvantages of Eleo. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Eleo Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Donation Management Software](/directory/30548/donation-management/software) > [Eleo](/software/157005/eleo) # Eleo Canonical: https://www.capterra.co.uk/software/157005/eleo Page: 1 / 8\ Next: [Next page](https://www.capterra.co.uk/software/157005/eleo?page=2) > Increase your fundraising and strengthen your donor relationships with Eleo Donor Management. Live support and data migration included. > > Verdict: Rated **4.9/5** by 172 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Eleo? Increase your fundraising and strengthen your donor relationships with Eleo Donor Management. Award-winning live support and data migration included. Starts at $39 a month. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 172 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Community Software Solutions - **Location**: Princeton, US - **Founded**: 1991 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Up to 2500 donor records: $39/month Up to 5000 donor records: $59/month Up to 10000 donor records: $99/month Up to 12500 donor records: $139/month Up to 15000 donor records: $159/month Up to 20000 donor records: $199/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting - Alumni Management - CRM - Campaign Management - Communication Management - Contact Management - Donor Management - Event Management - Fundraising Management - Grant Management - Member Database - Mobile Giving - Online Giving - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Reminders - Reporting & Statistics - Volunteer Management ## Integrations (9 total) - Constant Contact - Google Calendar - Google Maps - Mailchimp - Meta for Business - Microsoft Excel - PayPal Enterprise Payments - QuickBooks Online - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Donation Management Software](https://www.capterra.co.uk/directory/30548/donation-management/software) ## Related Categories - [Donation Management Software](https://www.capterra.co.uk/directory/30548/donation-management/software) - [Fundraising Software](https://www.capterra.co.uk/directory/20047/fundraising/software) - [Nonprofit CRM Software](https://www.capterra.co.uk/directory/31515/nonprofit-crm/software) - [Grant Management Software](https://www.capterra.co.uk/directory/30567/grant-management/software) - [Charity Software](https://www.capterra.co.uk/directory/30805/nonprofit/software) ## Alternatives 1. [DonorPerfect](https://www.capterra.co.uk/software/2698/donorperfect-fundraising-software) — 4.5/5 (1471 reviews) 2. [Bloomerang](https://www.capterra.co.uk/software/131207/bloomerang) — 4.7/5 (1287 reviews) 3. [Donorbox](https://www.capterra.co.uk/software/156860/donorbox) — 4.8/5 (625 reviews) 4. [DonorSnap](https://www.capterra.co.uk/software/97513/donorsnap) — 4.6/5 (414 reviews) 5. [Neon CRM](https://www.capterra.co.uk/software/102088/neoncrm) — 4.3/5 (620 reviews) ## Reviews ### "Two years with Eleo and thrilled to recommend them" — 5.0/5 > **Robin** | *29 May 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Amazing customer service (real person). Economical. Does the job. Easily transferred to another organization when our contract with client changed. We did our due diligence to find a new donor database, and chose Eleo. We've worked with them for two years. I would recommend them to organizations that don't want complexity, drama, or extraneous functions. Five stars. > > **Cons**: No cons. Everyone who worked with them found them easy to work with, reliable, clear, and responsive. > > Professional. Easy to work with. Easy to problem solve (but there were few problems). No extraneous functionality. ----- ### "Great For Our Nonprofit\!" — 5.0/5 > **Beau** | *6 December 2024* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: The customer services is so nice and easy to work with. Night and day compared to our last CRM. > > **Cons**: Integrations can be challenging to execute. > > I used to have Neon as our CRM. Unfortunately their software updates began counterproductive and the cost too high. Unfortunately, Neon required using their payment processing and their software updates seemed to be targeted for mid to large size nonprofits. ----- ### "Step Up with Eleo" — 5.0/5 > **Libby** | *6 November 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: ELEO provides a ton of functionality and organization at an incredibly reasonable price for small to medium nonprofits. Their onboarding process to import all data was very comprehensive and there are many ways to customize the platform to make it easier to access and grow donor support. The best part is the email support - my specific queries have always received detailed instructions from the ELEO support team within hours. > > **Cons**: Would love to be able to run a report on Monthly donors or be able to add our logo to templates. > > Really helped our small non-profit “step up” from excel reports to a database environment. Easy to run letters, year end tax statements and top donor reports. ----- ### "Eleo is very helpful to me" — 5.0/5 > **Georgia** | *4 December 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The Eleo support people are very eager to answer any questions that I ask them. If the first person I talk to does not know the answer, then they will get someone who does know the answer to talk to me. They have worked very well with me. They explain things clearly and take me through the steps I need to know. > > **Cons**: I wish Eleo would have a "print" button on the screen of transferred gifts to QuickBooks. That would be nice, saving me time. > > The Eleo support people are very eager to answer any questions that I ask them. If the first person I talk to does not know the answer, then they will get someone who does know the answer to talk to me. They have worked very well with me. They explain things clearly and take me through the steps I need to know. ----- ### "Eleo is the best database, and at a very affordable price\!" — 5.0/5 > **Rifka** | *6 April 2026* | Civic & Social Organization | Recommendation rating: 10.0/10 > > **Pros**: We have used Eleo for years for our international nonprofit organization. The customer support has been fantastic. Now that the 2.0 version has launched, all the new features have strengthened our donor relations and ability to collect important data. And all at a very affordable cost so we can direct our income to supporting humanitarian projects. > > **Cons**: There are absolutely no complaints about Eleo. We are loyal customers. Over the years whenever there are questions, I received a personal response to help me. > > I am not a "technical person" and the customer support at Eleo has been invaluable in my being able to comfortably use all the features available. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.co.uk/software/157005/eleo?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/157005/eleo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data