--- description: Discover the benefits and disadvantages of Donorbox. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Donorbox Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Fundraising Software](/directory/20047/fundraising/software) > [Donorbox](/software/156860/donorbox) # Donorbox Canonical: https://www.capterra.co.uk/software/156860/donorbox Page: 1 / 26\ Next: [Next page](https://www.capterra.co.uk/software/156860/donorbox?page=2) > Empowering nonprofits with the fastest donation forms, AI-powered CRM, and seamless online and on-location giving. > > Verdict: Rated **4.8/5** by 624 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Donorbox? Donorbox supports over 100K+ global organizations and individuals, including non-profits, charities, schools, churches, open-source projects, and medical research groups. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 624 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Donorbox - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Donorbox charges platform fee of 1.5% for the month's donations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, Danish, Dutch, English, European Portuguese, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish, Traditional Chinese - **Available Countries**: Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Hungary, India, Ireland, Isle of Man and 20 more ## Features - Accounting - CRM - Campaign Management - Contact Database - Contact Management - Donor Management - Email Marketing - Event Management - Forms Management - Fundraising Management - Grant Management - Member Database - Membership Management - Mobile Access - Mobile Giving - Online Giving - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Reporting & Statistics - Volunteer Management ## Integrations (20 total) - ActiveCampaign - Bloomerang - FreshBooks - Google Analytics 360 - HubSpot CRM - Little Green Light - Mailchimp - Meta for Business - PayPal - Rock RMS - Salesforce Sales Cloud - Salesforce.org Nonprofit Cloud - Shopify - Squarespace - Stripe ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Fundraising Software](https://www.capterra.co.uk/directory/20047/fundraising/software) ## Related Categories - [Fundraising Software](https://www.capterra.co.uk/directory/20047/fundraising/software) - [Donation Management Software](https://www.capterra.co.uk/directory/30548/donation-management/software) - [Charity Software](https://www.capterra.co.uk/directory/30805/nonprofit/software) - [Political Campaign Software](https://www.capterra.co.uk/directory/30221/political-campaign/software) - [Nonprofit CRM Software](https://www.capterra.co.uk/directory/31515/nonprofit-crm/software) ## Alternatives 1. [Givebutter](https://www.capterra.co.uk/software/172048/givebutter) — 4.8/5 (871 reviews) 2. [DonorPerfect](https://www.capterra.co.uk/software/2698/donorperfect-fundraising-software) — 4.5/5 (1385 reviews) 3. [Zeffy](https://www.capterra.co.uk/software/220131/zeffy) — 4.8/5 (474 reviews) 4. [Bonterra Network for Good](https://www.capterra.co.uk/software/111128/bonterra-guided-fundraising) — 4.6/5 (936 reviews) 5. [Bloomerang](https://www.capterra.co.uk/software/131207/bloomerang) — 4.7/5 (1287 reviews) ## Reviews ### "Donorbox is our No1 fundraising partner\!" — 5.0/5 > **Anne** | *17 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Setup was incredibly straightforward. The user interface is intuitive, and we found it very easy to customise our page to match our festival's branding. Fees Donorbox charges are minimal and very transparent. Connects directly to our Stripe payment account. Donations are sent to our bank almost immediately. > > **Cons**: We haven't found any negatives from using Donorbox, everything about it meets our requirements perfectly. > > We've been so impressed with Donorbox as our chosen platform for managing donations. Setting it up was incredibly straightforward—we had our donation form live and ready to go in minutes, which is a huge plus when you're busy planning an event. The user interface is intuitive, and we found it very easy to customize our page to match our festival's branding. What really stands out, though, are the fees. Compared to other donation sites we've looked at, the fees Donorbox charges are minimal and very transparent, and connects directly to our Stripe payment account. Donations are sent to our bank almost immediately. The option for UK Taxpayers to GiftAid their donation is a bonus too, and we've found that most of our supporters are happy to do this, which means more of every donation goes directly to supporting the festival and our charitable goals. For any Charity or non-profit organisation looking for a reliable, easy-to-use, and cost-effective donation platform, we highly recommend Donorbox. It's a game-changer for charity fundraising. ----- ### "A Secure, Reliable, and Great Value Donation Platform" — 5.0/5 > **Matt** | *16 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Donorbox is secure, easy to set up, and integrates well with our website. The donation forms look professional and customisable, which helps build trust with supporters. It’s excellent for recurring donations, which has been key to building long-term support. > > **Cons**: Some of the more advanced features, like event management and volunteer/staff tools, are limited or require add-ons. The dashboard can feel a little clunky when tracking donations across multiple campaigns. > > Overall, Donorbox has provided great value for money. It’s given us a secure, reliable way to handle donations, build campaigns, and keep donor data organised. The donation tracking works well, customer support has been responsive, and the platform continues to improve with new features. While it doesn’t cover every need (like deeper event and volunteer management), it’s an excellent solution for small to medium charities looking for a simple, trusted way to accept and manage donations online. ----- ### "Everything you need with very low fees" — 5.0/5 > **Emily** | *16 September 2025* | Design | Recommendation rating: 10.0/10 > > **Pros**: I was looking for a way to collect donations on my WordPress website. Not only did Donorbox have very attractive rates, but what really stood out for me was the currency switcher, which was either not available in other options as far as I could see, or was only available in paid plans. The currency converter was really important to me so that donors from around the world can easily understand how much they are donating. > > **Cons**: I've not found anything I didn't like yet. It's a little annoying that I have to have a Stripe account as well as a Donorbox account but I totally understand why a payment gateway is necessary in any donations platform. > > Very easy to create and embed forms and buttons / floating buttons and has everything I need and more than I was expecting to use too. ----- ### "Fantastic for donors and great for us\!" — 5.0/5 > **Caragh** | *16 September 2025* | Nonprofit Organization Management | Recommendation rating: 3.0/10 > > **Pros**: We were really impressed with the customer service we received when getting set up on the platform. We love the usability of the platform for our donors- so much easier to donate than our previous platform\! > > **Cons**: We struggled a bit at the beginning with UK integration but it now is working well for us with the gift aid reporting which we can send off to hmrc. > > Moving to donorbox for us was about trying to make things as easy as possible for our donors and that has definitely been acheived\! ----- ### "A Valuable Tool for Managing Donors and Learning Best Practices" — 5.0/5 > **Rhoda** | *17 September 2025* | Primary/Secondary Education | Recommendation rating: 8.0/10 > > **Pros**: I’ve had a very positive experience with Donorbox. I really enjoy how easy it is to store and collate data about our donors, which saves me a lot of time. I also really value the level of expertise shared through their blogs, they provide practical insights and best practices that are genuinely useful. > > **Cons**: The design and customisation options are somewhat limited, which can make it harder to fully match our branding. Additionally, the fees (both platform and payment processor) can add up, particularly as we are a small organisation not getting many donations anyway. > > Donorbox has been a reliable and helpful tool for managing donor information and improving fundraising strategies. As a small organisation, I’ve found it to be the most straightforward platform for managing and collating donor data. The interface is simple, and I appreciate the clear guidance provided throughout the platform, which makes it easy to use even when I don’t fully understand the more detailed features. Would highly recommend. ----- Page: 1 / 26\ Next: [Next page](https://www.capterra.co.uk/software/156860/donorbox?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/156860/donorbox) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data