17 years helping British businesses
choose better software
Epixel MLM
What is Epixel MLM?
Epixel MLM Software is the premium back-office and commission engine for Direct Selling & MLM companies. Provides turnkey and customized solutions for all MLM compensation plans. Advanced distributor features, promotional tools, and data-driven BI tools for hassle-free administration are included. Andriod & IOS Mobile App are available.
Engineered to ensure security, performance, and high availability using the latest technologies like Python, Django, Golang, NodeJS, etc.
Who Uses Epixel MLM?
MLM, Direct Selling, Party plan, Affiliate marketing, and Social selling business with large distributors and customer networks.
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Reviews of Epixel MLM
Happy to work with Epixel
Pros:
I didn’t have to regret choosing Epixel to date. They deserve appreciation not only for their software but for their support. After associating with Epixel they never failed to support me in time of need. Their program is good as far I know. never faced any major trouble. Our team is happy with their work. The team is very flexible and ready to do what I need. Never hesitated
Cons:
Initially I faced some communication gaps due to the time-zone issues, but they have resolved recently. Overall happy now.. Expecting the same support in future
Epixel Solutions Response
3 years ago
We are glad to hear from you. Your words motivates us to serve you better. We have extended our team across various time zones to ensure uninterrupted service. We are providing software support 24/7 and during weekends and holidays too. Thank You.
Alternatives Considered:
Epixel is Great
Comments: Very good experience working with them. They have team members in different skill areas who are able to help me.
Pros:
Their communication skills is great! When I tell them my business ideas, rewards plan, they are able to put down on words and implement them.
Cons:
So far, no complaints on them. I have been happy with them.
Epixel Solutions Response
last month
Thank You for your invaluable feedback. We are glad to know that you are happy and satisfied with our product and the team. Your satisfaction stays as our top priority and your positive feedback only fuels our commitment to serve you better.
Good. Bad. Ugly.
Comments: They could not grow with us and we recognized this after the first month.
Pros:
The epixel team really tried to accommodate our needs, and they did meet our 2nd go-live date.
Cons:
Functionality was abysmal. Customizable features on our side would help. Too difficult to have conversations in the middle of the night to get resolution does not work.
Epixel Solutions Response
2 years ago
Hi Aaron, We understand your situation completely. We deeply regret the inconvenience caused. We cannot justify the strain we have had in our relationship but tides were hard on our side too. While we understand that there cannot be excuses for commitment, we would like to extend our sincere apologies and support in every possible way we can, to overcome your difficulties.
Review
Comments: The project manager and developers are professional and have good communication, but they take so long in easy things and the price for the monthly support is so expensive, making difficult to control our software and improve the things we want
Pros:
The professionalism and once they software is out almost has no issues
Cons:
The monthly full support is so expensive and it takes so long time to develop easy things, also the salesman told us that the software was ours and we can manage the hosting and changes in the future, but it was not the case.
Epixel Solutions Response
12 months ago
Hi Carlos, Thank you for taking your time to share your thoughts. We value your concern and take it seriously. We understand your concern regarding the pricing of our software and services. We continuously review our pricing structures to ensure that it aligns with the value we provide. We apologize for the delay and the inconvenience it may have caused. Your satisfaction is of utmost importance to us and we commit to improving our service to match your requirements. We appreciate your patience and support in standing with our team. Please feel free to contact us for any concerns in the future. We are here to address your concerns.
Why I love Epixel
Comments: Makes it easy for distributors to keep track of their business and easy to use. Frees up customer service because it is easy, but has all the bells and whistles.
Pros:
It ability to include so many necessary functions an yet simple to use for Administrator and user. Latest technology. Looks good.
Cons:
I have not yet found anything I do not like. Additionally, Epixel can and does customize per any requirement making it perfect for any company to have exactly what they want.
Epixel Solutions Response
5 years ago
Thank you for the appreciation and sparing your time to share a positive experience with us. We are happy to hear that our customization features met your requirements. With proper focus on the latest technology and innovations, we guarantee the easy to use system. We will make sure of such aspects to deliver what our customers need.