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What is Epixel MLM?

Epixel MLM Software is the premium back-office and commission engine for Direct Selling & MLM companies. Provides turnkey and customized solutions for all MLM compensation plans. Advanced distributor features, promotional tools, and data-driven BI tools for hassle-free administration are included. Andriod & IOS Mobile App are available.

Engineered to ensure security, performance, and high availability using the latest technologies like Python, Django, Golang, NodeJS, etc.

Who Uses Epixel MLM?

MLM, Direct Selling, Party plan, Affiliate marketing, and Social selling business with large distributors and customer networks.

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Reviews of Epixel MLM

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
4.8
Features
4.8
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
88%
4
9%
2
3%
Maheswar
Maheswar
Sr Software Engineer in Malaysia
Verified LinkedIn User
Banking, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Happy to work with Epixel

5.0 3 years ago

Pros:

I didn’t have to regret choosing Epixel to date. They deserve appreciation not only for their software but for their support. After associating with Epixel they never failed to support me in time of need. Their program is good as far I know. never faced any major trouble. Our team is happy with their work. The team is very flexible and ready to do what I need. Never hesitated

Cons:

Initially I faced some communication gaps due to the time-zone issues, but they have resolved recently. Overall happy now.. Expecting the same support in future

Epixel Solutions Response

3 years ago

We are glad to hear from you. Your words motivates us to serve you better. We have extended our team across various time zones to ensure uninterrupted service. We are providing software support 24/7 and during weekends and holidays too. Thank You.

Carlos
Ceo in United Arab Emirates
E-Learning, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Review

5.0 7 months ago

Comments: The project manager and developers are professional and have good communication, but they take so long in easy things and the price for the monthly support is so expensive, making difficult to control our software and improve the things we want

Pros:

The professionalism and once they software is out almost has no issues

Cons:

The monthly full support is so expensive and it takes so long time to develop easy things, also the salesman told us that the software was ours and we can manage the hosting and changes in the future, but it was not the case.

Epixel Solutions Response

7 months ago

Hi Carlos, Thank you for taking your time to share your thoughts. We value your concern and take it seriously. We understand your concern regarding the pricing of our software and services. We continuously review our pricing structures to ensure that it aligns with the value we provide. We apologize for the delay and the inconvenience it may have caused. Your satisfaction is of utmost importance to us and we commit to improving our service to match your requirements. We appreciate your patience and support in standing with our team. Please feel free to contact us for any concerns in the future. We are here to address your concerns.

Aaron
President in US
Nanotechnology, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Good. Bad. Ugly.

2.0 2 years ago

Comments: They could not grow with us and we recognized this after the first month.

Pros:

The epixel team really tried to accommodate our needs, and they did meet our 2nd go-live date.

Cons:

Functionality was abysmal. Customizable features on our side would help. Too difficult to have conversations in the middle of the night to get resolution does not work.

Epixel Solutions Response

2 years ago

Hi Aaron, We understand your situation completely. We deeply regret the inconvenience caused. We cannot justify the strain we have had in our relationship but tides were hard on our side too. While we understand that there cannot be excuses for commitment, we would like to extend our sincere apologies and support in every possible way we can, to overcome your difficulties.

Laurel
Sales in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Why I love Epixel

5.0 5 years ago

Comments: Makes it easy for distributors to keep track of their business and easy to use. Frees up customer service because it is easy, but has all the bells and whistles.

Pros:

It ability to include so many necessary functions an yet simple to use for Administrator and user. Latest technology. Looks good.

Cons:

I have not yet found anything I do not like. Additionally, Epixel can and does customize per any requirement making it perfect for any company to have exactly what they want.

Epixel Solutions Response

5 years ago

Thank you for the appreciation and sparing your time to share a positive experience with us. We are happy to hear that our customization features met your requirements. With proper focus on the latest technology and innovations, we guarantee the easy to use system. We will make sure of such aspects to deliver what our customers need.

Bernard H.S.
Bernard H.S.
CEO in US
Verified LinkedIn User
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Good software team with good price

4.0 4 years ago

Pros:

The team was able to create and support all our complex and customized programs. They have good executive officers and good senior programmers. A wonderful group of people works at this company. I really appreciate their support and work ethic.

Cons:

As we add new complex programs and upgrade some old ones, fixing glitches in the system has become part of the development process. And communicating with the team who are in a very different time zone has disrupted my bio cycle.

Epixel Solutions Response

4 years ago

Hi Bernard, Thank you for the review. Yes, after changing binary module to unilevel model, we faced a lot of difficulties, because of most of the compensation structure everything needs to re-migrated to the new business plan. We also provide the support and maintenance program in your timezone as well.

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