Who Uses Metatask?

Metatask is used by small and medium companies in 30+ countries to manage all kinds of workflows and internal processes.

What Is Metatask?

Metatask is an award-winning business process management system. Take your department's productivity to the next level - automate all your operations. Metatask is used to manage any process in any department. Create custom workflows with sophisticated forms, approvals, review cycles, tables, parallel tasks, conditions and many more advanced features. Metatask agile features let you reopen tasks and easily fix data entry mistakes.

Metatask Details

Metatask

http://metatask.io

Founded 2017

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Metatask pricing overview

See pricing plans

Metatask does not have a free version but does offer a free trial. Metatask paid version starts at US$6.00/month.


Starting Price

US$6.00/month See pricing details

Free Version

No

Free Trial

Metatask deployment and support

Support

  • Email/Help Desk
  • Knowledge Base
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training

  • Webinars
  • Documentation
  • Videos

Metatask Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Business Process Automation
  • Business Process Control
  • CRM
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Configurable Workflow
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Data Visualisation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Forms Management
  • Graphical Workflow Editor
  • Monitoring
  • No-Code
  • Process Change Tracking
  • Process Control
  • Process Modeling & Designing
  • Projections
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Templates
  • Third Party Integrations
  • User Management
  • Version Control
  • Visual Workflow Management
  • Workflow Management

View full list of Business Process Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode / Ticket Scanning
  • CRM
  • Collaboration Tools
  • Conditional Logic
  • Configurable Workflow
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Capture and Transfer
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Offline Access
  • Process/Workflow Automation
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Rules-Based Workflow
  • SSL Security
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third Party Integrations
  • Version Control
  • Web Forms
  • Workflow Management

View full list of Forms Automation Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Billable Items Tracking
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Client Portal
  • Collaboration Tools
  • Customisable Reports
  • Customizable Fields
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Expense Tracking
  • Forecasting
  • Gantt/Timeline View
  • Invoice Management
  • Monitoring
  • Multiple Projects
  • Performance Metrics
  • Portfolio Management
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Proposal Generation
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Resource Allocation & Planning
  • Resource Management
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Workflow Management

View full list of Professional Services Automation Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Billing & Invoicing
  • Budget Management
  • Calendar Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Cost-to-Completion Tracking
  • Customisable Templates
  • Document Management
  • Document Storage
  • Drag & Drop
  • File Sharing
  • Gantt/Timeline View
  • Idea Management
  • Issue Management
  • Kanban Board
  • Milestone Tracking
  • Multiple Projects
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritisation
  • Progress Tracking
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Project Tracking
  • Resource Management
  • Risk Management
  • Status Tracking
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Traditional Methodologies
  • Workflow Management

View full list of Project Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Create Subtasks
  • Deadline Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email-to-Task Conversion
  • File Management
  • Gamification
  • Gantt/Timeline View
  • Import Tasks
  • Mobile Access
  • Parent Task
  • Percent-Complete Tracking
  • Prioritisation
  • Progress Tracking
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Spreadsheet View
  • Status Tracking
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Third Party Integrations
  • Time Tracking
  • To-Do List
  • Workflow Management

View full list of Task Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Business Process Automation
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Tracking
  • Configurable Workflow
  • Customisable Dashboard
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Monitoring
  • No-Code
  • Progress Tracking
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search/Filter
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Workflow Configuration
  • Workflow Management

View full list of Workflow Management Software

Metatask Alternatives

More Metatask alternatives

Metatask Reviews for UK Users

Read all reviews

Overall rating

4.8/5

Average score

Ease of Use 4.7
Customer Service 5
Features 4.3
Value for Money 4.8

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Kunal T.
Kunal T.
Business Development Associate
Internet, 1,001-5,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 08/11/2017

"One of the best task management tools I've used personally."

Pros: The minimalism of the UI makes it so much nicer to look at. Ease of access and use is also pretty awesome.

Cons: By default, it sends way too many notifications via email. Easily fixed in settings though, so not a huge problem.

Vendor Response

by Metatask on 16/11/2017

Thanks a lot for your feedback!
We are very happy that you liked our product. In regards to email notifications - we going to adjust our default settings to send less of these to new users.
Thanks for a suggestion.

  • Reviewer Source 
  • Reviewed on 08/11/2017
Seray Ö.
Architectural Project Coordinator
Real Estate, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 02/01/2021

"Customizable templates are great starting point"

Comments: Metatask is quite comprehensive project management platform with its highly customizable project management templates which we could configurate according to our own project management requirements.

Pros: Metatask has great project management starting templates that accelerated the process of creating our own project managmement platform according to our own internal project management requirements. Metatask's tecnical support team is highly interactive during the setup process and they actively play role in customization process.

Cons: That would be extremely beneficial if there were mobile apps for ios and Android devices with real time push notifications so that for any progress of their choise the users could receive push notifications from their mobile devices.

Alternatives Considered: Powerproject

Reasons for Choosing Metatask: Metatask's project management templates were more suitable for our porject management requirements.

Switched From: Powerproject

Reasons for Switching to Metatask: Metatask's project management templates were the ones that suit our project management requirements.

Vendor Response

by Metatask on 31/05/2021

Thank you for a great feedback! We adding new features all the time based on a feedback from our users.

  • Reviewer Source 
  • Reviewed on 02/01/2021
Mike D.
VP of Operations
Information Technology & Services, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 03/08/2021

"Excellent tool for managing workflows"

Comments: Does what it sets out to do very well, and is very reasonably priced.

Pros: Sharp focus on a simple, visual, intuitive way to manage workflows / business processes. It's very easy to get started and the tool is easy to use and understand. Like the Office 365 option for authentication and the integration with Slack for notifications. The ability to group steps, implement approvals, configure conditional steps, set up user roles is all very useful and straightforward to implement.

Cons: No way to link multiple processes together

  • Reviewer Source 
  • Reviewed on 03/08/2021
Verified Reviewer
Asystentka projektu
11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 10/11/2017

"To simple"

Comments: This is neutral for me. I think it is good option for non complicated tasks in teams. It is very bad for tasks which containes very complicated tascs conneced with many files.

Pros: Nice, clear and brigt look. Very useful group chat in one task. Very useful option is also that this is connected with date and hour of modification.

Cons: Lack of possibility to add files connected with task to share them with others - it would be very useful.

Vendor Response

by Metatask on 15/11/2017

Hello there! Sorry to hear you were not able to configure your process to share files the way you wanted. Metatask have multiple options for collecting and sharing files and documents between process or task participants (file attachments in task comments, file attachments in data form). We would be happy to help you configuring your workflow the right way for sharing files - please just contact us in support chat within Metatask app.

  • Reviewer Source 
  • Reviewed on 10/11/2017
Michael P.
President
Construction, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/01/2020

"If you need to get employees to consistently follow ANY process, check out Metatask"

Comments: The support level is almost super human. They respond with answers and solutions very quickly and are always open to customer feedback and feature requests. We mainly use the software to make sure that our Operations people follow a consistent process. It also allows them to suggest improvements and then see exactly where their suggestion goes and they can feedback at the end of the review process. It connects them with the business more closely and they feel they are being listened to. We have only deployed this about 45 days ago, but I can only see us adding more and more processes. We don't include our sales staff in Metatask at the moment, but we take on the added expense because of how well it works and how much time it saves and how many mistakes it prevents.
This may not be an exact fit for your needs, but it is easily worth the time to go through a trial and figure that out. For us it was near perfect.
Highly recommended; one of the best improvements we've made to workflow in 13 years of being in business.

Pros: Very straightforward to set up "Templates" for processes. Very easy to set up users and groups (allowing processes to be quickly updated when staff changes). Actually creating processes takes some time, but mainly because of how much automation can be built into the system. The pricing is very straightforward and very fair for the features provided.

Cons: The website interface is great and very well executed, however, I wish there was a mobile app, just so that I could set up notifications on the tablets we have distributed to our manufacturing staff.
There is not currently the ability to display some fields while hiding others based on a previous answer within the same task step, but I believe this is a feature that is being worked, and it is pretty easy to get around.

Alternatives Considered: Kissflow Workflow, Process Street, Slack and Zoho Desk

Reasons for Switching to Metatask: Feature set versus price was a large factor in deciding to go with Metatask, as was the level of support I received during my free trial. The level of support has not changed as I transitioned into a paying customer.

Vendor Response

by Metatask on 24/01/2020

Thanks for a great feedback! Conditional form fields are already planned among some other great features for this year!

  • Reviewer Source 
  • Reviewed on 23/01/2020