Ease

Ease

by Ease

Who Uses Ease?

Ease (formerly EaseCentral) is built for small and medium-sized group health insurance brokers and their customers.

What Is Ease?

Ease (formerly EaseCentral) makes it simple to set up and manage benefits, onboard new hires, stay compliant, and offer employees one destination for all their human resources information.

Join the 60,000+ SMBs using Ease today to cut down enrollment time and increase employee engagement in their benefits and HR programs.

Ease Details

Ease

https://www.easecentral.com

Founded 2012

Ease Pricing Overview

Ease starts at US$349.00/month. Ease does not have a free version and does not offer a free trial. See additional pricing details for Ease below.

Starting Price

US$349.00/month

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Training

Live Online

Webinars

Documentation

Support

Business Hours

Online

Ease Features

Benefits Administration Software
Benefits Administration Outsourcing
COBRA Administration
Claims Management
Deduction Management
Disability Insurance Administration
Employee Database
FMLA Administration
FSA Administration
For Brokers
For Employers
HIPAA Compliant
Health Insurance Administration
Life Insurance Administration
Provider Management
Retiree Administration
Retirement Plan Management
Self Service Portal
360 Degree Feedback
Applicant Tracking
Benefits Management
Compensation Management
Employee Database
Employee Profiles
Onboarding
Payroll Management
Performance Management
Recruitment Management
Self Service Portal
Time & Attendance Management
Time Off Management
Document Management
E-Verify/I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Job Description Management
Orientation Workflow Management
Self Service Portal
Task Management
Training Management

Ease Reviews

Showing 5 of 78 reviews

Overall
4.7/5
Ease of Use
4.6/5
Customer Service
4.6/5
Features
4.4/5
Value for Money
4.7/5

EaseCentral is an incredible service and a tremendous value for the yearly investment

Reviewed on 13/03/2018
Willie P.
Employee Benefit Consultant
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
4/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: My clients and I use it and we like it. Here's a recent quote..."2018 is going well... We have had a large amount of growth and employee turnover so it has been very busy. I am all caught up and have been on top of it all. EaseCentral has been what has allowed me to stay on top of it all. "

Pros: My clients and I love EaseCentral because it is easy to use. Here's a recent direct quote from a client:
"So far this year is going welll. We have had a large amount of growth and employee turnover so it has been very busy as the Director of Operation and HR Manager. I am all caught up and have been on top of it all. EaseCentral has been what has allowed me to stay on top of it all. "
EaseCentral has allowed me to win new business because they were so impressed with the new hire on-boarding capabilities and benefit enrollment & management functionality of the platform. Also, I like that I can teach my clients how to use it themselves and administer their own benefits in about 10-30 minutes of training. Bottom line is it's easy to learn and use.

Cons: About the only thing I don't like about EaseCentral is recently their Customer Success Support team must have just grown. When I called into EaseCentral in the past I would almost always get a person that I recognized and had worked with before. The last 2-3 times I've called in to ask a question of the support team, I feel that I got a new person and I honestly think I knew more about EaseCentral's features and capabilities than he/she did. That's about it...everything else is really 2 thumbs up. That's my feedback and the feedback from my clients have been very positive too. Thanks,

The name say's it all

Reviewed on 02/08/2019
Nadia C.
Employee Benefits Consultant
Insurance, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: When we selected EASE we were looking for a platform that would be simple to implement and would reduce administrative work time for our account management staff. We have found EASE can accomplish those tasks well. While we did need to designate time for implementation and training for our staff as well as our clients, we found that time spent on ongoing service work reduced.

Pros: The Ease of implementation and carrier connections.

Cons: The lack of options in the H.S.A. contribution build and the cap on broker users.

Ease is the best online enrollment platform

Reviewed on 08/08/2019
Melissa P.
VP & Broker
Insurance, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Ease makes my job so much easier. I am a full service agent, so having a tool like Ease to manage enrollments, terminations, open enrollment, etc. is invaluable. I don't know what I'd do without it!

Pros: Ease is super easy to use and navigate. It is very intuitive, which makes it easy for me to "sell" it to my clients, even the ones who are not tech savvy. My clients and their employees love it, and it makes my job so much easier.

Cons: I've been using Ease for over 5 years and it just keeps getting better. However, I'm not a fan of the newest update to Manage Changes, but that's just me. Overall, I would say the main thing that would make Ease even better would be for all the major carriers to be connected to Ease so I could send automatic feeds instead of having to either email enrollments/terminations or process them on the individual carrier websites.

There are better options out there.

Reviewed on 18/12/2019
Rob D.
Owner
Insurance, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
3/5
Ease of Use
4/5
Features & Functionality
2/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The experience was fine at first. Learning curve. Software limitations to work around. The termination experience was really shady. It should be illegal to put 90 day termination clauses in contracts where all of their expense is on the setup (which takes all of 15 minutes). There is virtually zero cost to them once the system is up and running. Especially if you have been a client for years.
I would steer my friends elsewhere.

Pros: Ease helped us with multi state enrollment. It works well with tech savvy employer groups and simple one time enrollments.

Cons: It can be cumbersome to set the software up for year round use. It is fine to do an open enrollment, but getting the dates correct caused some frustration. It definitely has some limitations and their pricing model is a bit outdated. It does not count how many employees are currently in the system. It counts how many employees have ever been added to the system (even terminated employees). The real 'gotcha' is when you leave. They have a 90 day termination clause. So, when you find a superior alternative (and you will) they will charge you for an additional 3 months 'because it is in the contract'. There is zero cost to them since nobody will be using the system. Buyer beware. Read every line of the contract and see if you can negotiate your way out of the 90 day termination.

Pleasant but can be frustrating

Reviewed on 19/03/2018
Eric M.
Account Manager
Used the Software for: 1+ year
Reviewer Source 
3/5
Overall
3/5
Ease of Use
3/5
Features & Functionality
4/5
Customer Support
3/5
Value for Money

Pros: The ability to have applications generated extremely easily. Applications will typically have all of the necessary information.
It is easy to use once you have learned it.
It is constantly changing and they are constantly adding new information.
Saves a ton of time when working properly.

Cons: There is a lot of room for error. The program does not save everything like it is supposed to at all points.
Mapping errors have sometimes caused bigger issues with the company as a whole.
Not constantly reliable as certain information does not get mapped despite the website being set up for it.
Finding out why issues are happening can be extremely frustrating