17 years helping British businesses
choose better software
CASEpeer
What is CASEpeer?
CASEpeer online case management software is built for personal injury law firms. Easy to use, and easy to implement.
Designed for personal injury law firms, CASEpeer streamlines your practice from intake to settlement. Every account comes with ready-to-use reports and management screens, so you can make faster and smarter decisions.
Our law firms convert more leads, see better results, and have more insight into their cases. Maximize the potential of your attorneys and staff with CASEpeer.
Who Uses CASEpeer?
Law firms specializing in personal injury law. CASEpeer's practice management platform empowers firms to execute on outcomes like never before.
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Reviews of CASEpeer
Alternatives Considered:
I would recommend CASEpeer to any personal injury firm
Comments: Our firm has had a really good experience with CASEpeer. Anytime that we have needed training they have been quick to set up a time. There have been a few times where I have needed customer support, trying to do some thing out of the ordinary and they have been really quick to respond.
Pros:
We have made CASEpeer an integral part to our personal injury law practice. It is the client file. We also use it to track our marketing efforts, our staff productivity, and our contingency fees.
Cons:
I think the only thing that was difficult about casepeer, was making sure that our entire team was all on the same page about the case stages. That was probably more on our end than anything that case Pierre could have done differently.
Alternatives Considered:
One Stop Shop
Comments: Exceptional. CASEpeer has made my entire practice more efficient and has saved me countless hours of time and staff costs over the years.
Pros:
CASEpeer is designed specifically for Personal Injury practice and each feature is put together with best practices in mind.
Cons:
My only problem is that I would love to be able to assign tasks to individual users directly from the mail center when I review new documents.
CasePeer is too rigid to be a viable option
Comments: Imagine you're shopping for a home and you come upon a new construction with great curb appeal, modern amenities, and even comes fully furnished -- there's just one catch: you can't add or remove a single thing. You feel motivated to 'make it work,' but soon discover what you're really in for. Upon touring the kitchen, you notice the cupboards are brimming with tupperware, but there are no serving platters for hosting parties. Normally you'd remove some of the plastic containers and add your own dishware, but it's not possible here. When you ask the developer about it, they explain how the tupperware can be laid out and used as serving trays, and while this is technically true, it would always be a poor solution and a compromise that one shouldn't have to make. That's kind of what it's like working with CasePeer. We recently abandoned our attempt at migration after putting in several months of trying to 'make it work' and encountering the full ramifications of overly simplistic software so rigid that nothing can be changed, combined with a developer that's equally uninterested in listening to the needs of a personal injury firm. Specifically, CasePeer has no ability to handle PIP subrogation or third-party/workers' comp subrogation, its available insurance types are limited to UM, UIM, and Umbrella, and the list of case types is set in stone, overflowing with clutter that's irrelevant to most personal injury firms, while lacking in crucial PI options.
Pros:
CasePeer has many good ideas for personal injury software, especially when it comes to tracking medical bills and record requests, but the software is too simplistic and too rigid in its current incarnation.
Cons:
The backend of CasePeer is too simplistic and rigid. Everything is set in stone. Nothing can be changed. It needs a more robust backend database married to the pleasing and useful frontend.
Alternatives Considered:
The BEST case management software for personal injury firms. PERIOD.
Comments: I love CASEpeer. It saves everyone time and keeps everyone on the same page with all our cases.
Pros:
CASEpeer is so easy to use and seamless for getting the staff onboarded--super intuitive. With automated workflows (CASEplans) and document automation, routine tasks take seconds and everyone knows exactly what the next step is on any given case. Basically, everything from medical record status to outstanding liens and any analytical report you could want is at my fingertips in CASEpeer. I couldn't run my law firm without it.
Cons:
CASEpeer has a robust reporting system that I wish would allow for more refined/eye friendly exports instead of just spreadsheet options. It would also be nice to be able to print a firm branded invoice from the costs tab that could be given to a client. Also, the time tracking feature looks good and works will inside of CASEpeer, but once exported, it's useless--I have to basically reenter all the data to make it usable within the spreadsheet, and then again to make something that I can show in court as evidence.
Best of the bunch
Comments: So far it has been outstanding. The customer service is excellent and their staff makes sure questions are answered. The very best is that training is included. There are videos and webinars, but even when there is the odd question not covered, the training is included. We aren't nickel-and-dimed to death!
Pros:
We reviewed multiple applications before choosing CASEpeer. The features and options available were the very best and exactly what we need to take our firm to the next level.
Cons:
Nothing so far. This product has all the features we need and they are already integrated into the product.
