--- description: Discover the benefits and disadvantages of Phonexa. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Phonexa Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Lead Generation Software](/directory/30963/lead-generation/software) > [Phonexa](/software/156125/phonexa) # Phonexa Canonical: https://www.capterra.co.uk/software/156125/phonexa Page: 1 / 4\ Next: [Next page](https://www.capterra.co.uk/software/156125/phonexa?page=2) > Phonexa is an all-in-one suite for marketing automation with tools for calls, leads, clicks, email, SMS, accounting, and more. > > Verdict: Rated **5.0/5** by 75 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Phonexa? Lending, Insurance, Healthcare, Home Services, Legal, Debt, Financial Services, Real Estate, Law Practice, ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 75 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Phonexa - **Founded**: 2015 ## Commercial Context - **Pricing Details**: Phonexa offers three different pricing plans for its all-in-one suite for marketing automation for calls, leads, clicks, email, SMS, accounting, and more. U.S. Pricing Lite suite: starts at $250/month | $500 setup fee Premium suite: starts at $500/month | $1,000 setup fee Enterprise suite: starts at $1,000/month | $2,000 setup fee Custom: Book a demo to create your custom plan. U.K. pricing Lite suite: £250/month | £500 setup fee Premium suite: £500/month | £1,000 setup fee Enterprise suite: £1,000/month | £2,000 setup fee - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 34 more ## Features - Affiliate Management - Automated Routing - Automatic Call Distribution - CAN-SPAM Compliance - Call Centre Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Tracking - Call Transcription - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Tracking - Channel Management - Computer Telephony Integration - Contact Database - Contact Management - Conversion Tracking - Cross Channel Attribution - Dashboard - Data Import/Export - Data Visualisation - Drip Campaigns - Event Triggered Actions - File Transfer - Forms Creation & Design - IVR - Landing Pages/Web Forms - Lead Capture - Lead Generation - Lead Management - Lead Segmentation - Marketing Automation - Mobile Optimization - Multi-Campaign - Multi-Touch Attribution - Online Forms - ROI Tracking - Real-Time Reporting - Recording - Reporting & Statistics - Reporting/Analytics - Social Marketing - Subscriber Management - Template Management - Third-Party Integrations - Website Analytics ... and 23 more features ## Integrations (3 total) - Google Ads - Google Analytics 360 - Salesforce Sales Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Lead Generation Software](https://www.capterra.co.uk/directory/30963/lead-generation/software) ## Related Categories - [Lead Generation Software](https://www.capterra.co.uk/directory/30963/lead-generation/software) - [Marketing Automation Software](https://www.capterra.co.uk/directory/6/marketing-automation/software) - [Lead Nurturing Software](https://www.capterra.co.uk/directory/31563/lead-nurturing/software) - [All-in-One Marketing Platform Software](https://www.capterra.co.uk/directory/32155/all-in-one-marketing/software) - [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18768 reviews) 3. [Meritto](https://www.capterra.co.uk/software/1011572/comprehensive-admission-suite) — 4.6/5 (616 reviews) 4. [noCRM](https://www.capterra.co.uk/software/132752/you-don-t-need-a-crm) — 4.6/5 (489 reviews) 5. [ActiveCampaign](https://www.capterra.co.uk/software/79367/activecampaign) — 4.6/5 (2561 reviews) ## Reviews ### "Great System, Great Support" — 5.0/5 > **Neil** | *26 March 2025* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: Phonexa is packed with features, yet easy to set up initially with great support offered by the UK team to get the ball rolling in what might otherwise be too comprehensive a system as to be too overwhelming for a new user to make the most of. I use the system daily and after some training from \[sensitive content hidden\] am able to create and set up integrations myself moving forwards to expand our activity. > > **Cons**: The strength in terms of depth of features is also a potential weakness. I wouldn't like to dive into this without some human support back up, the system isn't intuitive enough to drop in and hit the ground running using just the interface and the knowledge base. It needs some hand holding initially and for the first few iterations of set up to get going, and I will probably need further support to see all the potential uses for the modules I have yet to fully understand. > > We had a great experience from initial contact, presentation of options through to instance creation and onboarding. We continue to develop our use at our own pace with support available when needed and look forward to learning more and getting more out of the sytem as we mature in its use. ----- ### "Efficient and quality lead devliery software with more tools under the hood" — 5.0/5 > **Kristian** | *13 November 2024* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Phonexa is a great product with many tools under the hood. Our primary use case was lead delivery, but this opened the door to call tracking, website monitoring, and comprehensive reporting. The best part is that it’s all covered under the competitive monthly fee, allowing us to consolidate other services, making it a cost-effective solution after migrating from another lead delivery provider. The customer support is excellent, and unlike some onboarding processes, Phonexa doesn’t leave you alone until the job is done. They join video calls and have you take the lead, so you're learning the system and implementation as you go, which I appreciate. The system was implemented quickly and easily integrated with our existing tech stack and CRM. They also ensure you're making the most of the products and are eager to help you improve and evolve the setup. After the initial learning period, the system is easy to use and is utilised daily. The system is flexible and continues to meet our needs, making it an invaluable part of our operations. > > **Cons**: I wouldn’t go so far as to say there is a dislike; however, the UI could be cleaner. There is so much on the platform that it can be daunting and difficult to locate parts of the system. That said, the search bar and navigation breadcrumbs are very handy\! Again, I don’t think this qualifies as a dislike, but rather as constructive feedback. If you’re struggling, the support team is always ready to help. ----- ### "E-Delivery and LMS" — 5.0/5 > **Molly** | *30 October 2024* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The extensive reporting and automated notifications allows me to detect and fix any problems with campaigns before they become an issue. The reporting capabilities are like no other platform I’ve used. Which makes it easy to follow the precise lead journey. Another thing I like about Phonexa is the customer support. They endeavour to go above and beyond to help with any topic, whether its large or small. The team are never short on solutions and will even add in new features to fit around specific needs. > > **Cons**: As it's quite a complex system with lots of capabilities, it can take time to understand. However, there is a comprehensive online guide where I found a lot of answers to my questions. > > I have been using E-Delivery and LMS for a few years now and it has helped me reduce marketing costs and improve deliverability and overall performance of my campaigns. ----- ### "A must-have for serious lead generators" — 5.0/5 > **Luke** | *7 May 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The functionality and flexibility of Phonexa’s lead management and ping tools are second to none. We’ve significantly improved our lead tracking, routing, and performance analytics since switching over. The customer support is exceptional — the team takes time to understand your needs and works with you to optimise performance. > > **Cons**: There’s a slight learning curve due to how feature-rich the platform is, but once you’re set up, it’s smooth sailing. > > Phonexa is a robust, all-in-one solution that has helped Loans 2 Go elevate our lead gen game. Highly recommended to any business working in high-volume lead distribution. ----- ### "Experience with Phonexa" — 5.0/5 > **Paul** | *20 May 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Phonexa understands performance marketing and lead gen inside-out. It’s not just tech—they get the strategy behind what you’re trying to do. > > **Cons**: the interface can feel a bit overwhelming at first. It takes some time to learn how everything connects—especially if you're new to marketing automation or call tracking. > > Our experience with Phonexa has been overwhelmingly positive. From the moment we signed up, the platform impressed us with its depth, flexibility, and ability to consolidate multiple tools into one cohesive system. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.uk/software/156125/phonexa?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/156125/phonexa) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data