15 years helping British businesses
choose better software

What is HighQ?

HighQ’s modern, adaptable, and continuously-learning legal workflow platform delivers an open and scalable foundation, embedded machine intelligence and analytics, and smart integration points with firm-critical applications. Dramatically improve how you plan, organise, track, and complete work more efficiently with personalised client portals and real-time access and insights on legal project work, ready-to-use task lists and templates, and automated workflow-enabled legal process maps.

Who Uses HighQ?

Law firms, corporate legal, and government legal

Where can HighQ be deployed?

Cloud-based
On-premise

About the vendor

  • Thomson Reuters
  • Located in Toronto, Canada
  • Founded in 2008

HighQ support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 17 others

Languages

Arabic, Chinese, Czech, Danish, Dutch and 21 others

HighQ pricing

Starting Price:

£1.00/one-time
  • No free version

HighQ does not have a free version. HighQ paid version starts at £1.00/one-time.

Pricing plans

About the vendor

  • Thomson Reuters
  • Located in Toronto, Canada
  • Founded in 2008

HighQ support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 17 others

Languages

Arabic, Chinese, Czech, Danish, Dutch and 21 others

HighQ videos and images

HighQ Software - Plan, organize, track and complete work more efficiently and intelligently with our agile project management and productivity tools.
HighQ Software - Automate and approve documents with confidence.
HighQ Software - A more seamless transaction management experience.
HighQ Software - Structure matters with Practical Law matter maps.
HighQ Software - Seamless integration of data from 3E Data Insights into HighQ where it can be augmented with HighQ’s data visualization and workflow automation capabilities.
View 6 more
HighQ video
HighQ Software - Plan, organize, track and complete work more efficiently and intelligently with our agile project management and productivity tools.
HighQ Software - Automate and approve documents with confidence.
HighQ Software - A more seamless transaction management experience.
HighQ Software - Structure matters with Practical Law matter maps.
HighQ Software - Seamless integration of data from 3E Data Insights into HighQ where it can be augmented with HighQ’s data visualization and workflow automation capabilities.

Features of HighQ

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Authentication
  • Bulk Uploading
  • Business Process Automation
  • Calendar Management
  • Calendar Sync
  • Case Notes
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Content Library
  • Content Management
  • Contract/License Management
  • Customisable Branding
  • Customisable Dashboard
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Management
  • Data Storage Management
  • Data Synchronisation
  • Data Tabulation
  • Deadline Management
  • Discussions/Forums
  • Document Capture
  • Document Classification
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Employee Profiles
  • Encryption
  • Expense Tracking
  • File Sharing
  • File Transfer
  • For Legal Professionals
  • Forms Management
  • Full Text Search
  • Information Governance
  • Knowledge Management
  • Mobile Access
  • No-Code
  • Notes Management
  • Offline Access
  • Performance Metrics
  • Portfolio Management
  • Pre-built Templates
  • Prioritisation
  • Process/Workflow Automation
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Real Time Editing
  • Real Time Synchronisation
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Search/Filter
  • Secure File Viewer
  • Status Tracking
  • Sub-Task Management
  • Task Editing
  • Task Management
  • Templates
  • Third-Party Integrations
  • User Management
  • Version Control
  • Visual Analytics
  • Workflow Configuration
  • Workflow Management

Alternatives to HighQ

Let work flow by automating your contract management process, all on the most secure document management platform.
Tackle projects and improve workflows with Wrike’s work management software. Remove barriers, find clarity, and exceed goals.
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
Centralpoint outranks MS/Sharepoint as a secure knowledge management solution for leading organizations
"Pacta sunt servanda." Bring your documents to life with our artificial intelligence and your virtual legal assistance "Themis".
A modern, mobile intranet boosting communication, collaboration, & productivity on the frontlines. Your resource hub & team connector.
All-in-one Low-Code and No-code Application Building Platform to transform shadow processes and data into centralized digital assets.
Configure your dynamic business software solution with the VobeSoft no-code solution. Create a simple CRM or an enterprise application.

Reviews of HighQ

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.3
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
55%
4
40%
3
3%
1
3%
Chi Wai
Chi Wai
Product Consultant in Singapore
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

HighQ for Contract Management

5.0 2 years ago

Comments: Please add a tracking feature to notify the expiry date of the contract.Then I will know when to renew a contract.

Pros:

Single portal to manage all the contract which provides easier management.

Cons:

The email notification does not has any value to me. I have no idea what it is for!Please improve the notification with meaningful description and a valid link for me to follow up.

David S
Sr. Business Analyst in US
Legal Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

HighQ Collaborate-Exceptional for Internal and External Team Collaboration

5.0 3 years ago

Comments: I can only provide high praise for the solution - which is simple, robust and elegant - and for support and client success representatives that we work with.

Pros:

I and our Firm have used HighQ Collaborate since the fall of 2014 and have found it and the support team behind it to be consistently exceptional. There just isn't any other solution out there that truly measures up for administrators and end-users alike. It is both robust and user friendly. We rarely have to provide end-user training for this solution and have not sacrificed but only gained functionality. Few software solutions measure up to this one.

Cons:

I promise that I am just a client and am not on the payroll for TR/HighQ. This solution has very few flaws and TR/HighQ support does a fantastic job of listening to their clients and providing regular updates that are based on user community recommendations. They have excellent systems for this which include an online dev community and a solid knowledgebase that can be searched and referenced. That being said - there is one thing that I still wish they would get right... When creating a "choice list" for an iSheet there isn't an easy way to add a long list of items (something that SharePoint lists do exceptionally well). This would be beneficial if you wanted to create a list of 50 states for a choice list or if you had a client that had 100's of facilities that you wanted to make available in a choice list drop menu. These unfortunately have to be entered individually and manually. Also when adding a new entry (e.g. if a client acquires a new facility) the admin has to add it to the bottom of the list and then manually sort it up to its proper alpha-order spot in the long choice list. These tasks can be time consuming but are usually rare and one-off activities. While they are annoying - they are miniscule concerns and the massive benefits of this tool far outshine these small burrs.

Thomson Reuters Response

3 years ago

Hi David - Thank you for your positive review of HighQ! It's great to hear that our solution is intuitive for your end-users to reduce the need for training. We will pass along your helpful feedback for a more simplified iSheet "choice list" experience to the product team. We appreciate your continued partnership and for being a valued Thomson Reuters HighQ customer.

Verified Reviewer
Verified LinkedIn User
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

HighQ Review

5.0 last month New

Pros:

- Easy to use - Efficiency - Higher quality

Cons:

- It's not free - it's special for those who able to pay for the service

Sandra
Broker in US
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Horrible service

1.0 8 months ago

Comments: i contracted with them to deliver ISA services, i was given a commiment of when to start and how many calls and hours to prospect, none of teh agreemnt was deliver, they came with a full of excuse, as to why they had not stared, cancel apts, refused to respond to my questions and concerns when i cahllenged them

Pros:

i reach out to them they made tons of commiments which none were deliver

Cons:

they lied, they make empty primises and never deliver

Emily
Program Manager in US
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Can't live without it!

5.0 5 years ago

Comments: Our overall experience has been hugely valuable to our department. It has saved our team hundreds and hundreds of hours over the years and we can't imagine going back to the way we worked before.

Pros:

We use this software to automate client intake and to generate Official Rules for game promotions. It has enabled our team to handle our large workload in a faster, more efficient, and streamlined way than ever before. We love being able to have a plain-language, easy to understand, questionnaire that still gets us the information we need to populate legal documentation and our clients love it too! Utilizing business rules for different templates allows us to calibrate and spot higher-risk legal issues and ensure we are spending our time on higher business value programs.

Cons:

We have had a great experience with Contract Express and there really aren't many negatives. To new users, I would say that the coding can take some time to learn if you are going to do it yourself. There are also some limitations in the design/flow/customization of the questionnaire but it's things that would be more "nice to have" and are not a requirement to using this software successfully.

Thomson Reuters Response

5 years ago

Dear Ms. Peck, Thank you or your glowing review of Contract Express! We are elated to hear the software has enabled greater efficiency for you internally and for your clients as well. Thank you for being a valued Contract Express customer!