The Wylie Business System

The Wylie Business System

by Wylie Systems

Who Uses The Wylie Business System?

The Wylie Business System is designed for small to mid-sized businesses that need to keep close track of appointment scheduling, inventory control, customer data tracking and converting leads.

What Is The Wylie Business System?

Wylie Systems Inc. has been in the software-as-a-service sector for 10 years. Wylie has been an industry leader, in providing the advantages of cloud-based systems to companies that need to keep close track of appointment scheduling, inventory control, customer data tracking and converting leads.

The Wylie Business System Details

Wylie Systems

http://wyliesystems.ca/

Founded 2006

The Wylie Business System Pricing Overview

The Wylie Business System does not have a free version but does offer a free trial. The Wylie Business System paid version starts at US$89.00/month.

Starting Price

US$89.00/month

Pricing Details

Multi-location discount

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

The Wylie Business System Features

Business Management Software
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Performance Metrics
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management
CRM
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Reporting/Analytics
Supply Chain Management
Warehouse Management
Appointment Management
Client Management
Employee Scheduling
Inventory Management
Loyalty Program
Payroll & Commissions
Point of Sale (POS)

The Wylie Business System Reviews for UK Users

Showing 5 of 43 reviews

Overall
4.6/5
Ease of Use
4.6/5
Customer Service
4.8/5
Features
4.4/5
Value for Money
4.6/5
Ashley M.
Distributor
Medical Practice, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/10/2018

"Great business software!"

Pros: Easy to use and teach; different colors for different providers appts; lots of tools for keeping up with purchases and inventory; predictive purchase helper for what has been sold/popular items

Cons: Would add more quick buttons; option to post a payment over the amount without automatically applying a cash-back transaction to edit and remove; email reminders come from the provider of the appt, not the person who scheduled the appt.

Vendor Response

by Wylie Systems on 20/11/2018

HI Ashley,

Were glad you like our system!!

Thank you for the feedback. Please see the scheduler page in the setup section for more options on email reminders. Please send me an email with more information on what you mean regarding cash-back transactions - [email protected]

Will.

  • Reviewer Source 
  • Reviewed on 09/10/2018
Kimber S.
co-owner/coach/trainer
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 30/07/2018

"Superior Customer Care"

Comments: My absolute favorite part is anytime I have an issue, big or small, I simply call the number on the screen and someone answers- or immediately gets back to me. They are always able to fix issue from there end. The customer care/service is so far above and beyond anything I've ever experienced that I would use this system for no other reason. Seriously. There is no automated system. It's a real person who actually talks to me and solves my problem usually within minutes but never more than one business day-which includes weekends! It's amazing.

Pros: I didn't have to set it up myself. My background is not business. I can't imagine how overwhelming it would have been to create POS system. Wylie made it so simple to start up our business and allow me to take care of my clients and focus on them instead of spending hours trying to figure out how to track inventory.

Cons: I did not know how to interpret some of the data this program could generate. Had I understood it, I could have used it to improve how I reordered product. Also, originally, it was hard to edit products out of the system.

Vendor Response

by Wylie Systems on 09/08/2018

Hi Kimber, thanks for taking the time to review Wylie!
We're glad you like our product!
Keep in mind that if your help videos and documents aren't enough, you can not only call, text or email, but you can schedule a Q&A/training session any time.

Will.

  • Reviewer Source 
  • Reviewed on 30/07/2018
Pilar B.
Owner
Alternative Medicine, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    2/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 29/07/2018

"Point of Sale"

Comments: It helps keep track of what sales are, who converts, and SHOULD be helpful with inventory control, but I have yet to see that.

Pros: I like the built in CRM function. Helps track leads and gives me the ability to mass email them as well.

Cons: The inventory function seems to have an issue, and each time o reach out to the developers for help I’m told it’s human error and I need to refer to the the help section of the POS.

Vendor Response

by Wylie Systems on 09/08/2018

Thank you for taking the time to do the review. Please call any time (the help number is at the bottom of each screen) and we will help you with the Inventory Management aspect of the system. The Inventory Management document in the help section was completely updated a few months ago and should be very helpful as well.

  • Reviewer Source 
  • Reviewed on 29/07/2018
Verified Reviewer
Program Manager
Government Administration, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 06/08/2018

"Wylie Business System Review"

Comments: Wylie systems maintains effective client profiles and records. We are able to research and create client plans based on data collected for purchasing behaviors, attendance and diet performance

Pros: This system was easy to use and coordinates well with the Ideal Protein business. The letters and communication feature is nice and allows the opportunity to save templates for fast and easy correspondence. The calendar is very good and easy to use. I especially appreciate the notification element incorporated on the customer side to keep clients informed about their appointments. The service is exceptional. Questions were answered timely and any problems with the system were handled quickly.

Cons: The inventory system is lacking features and functions to make it easy to view available stock and effectively prepare business orders. The process is too segmented and is not efficient when trying to create reports and determine business needs.

Vendor Response

by Wylie Systems on 09/08/2018

Hi, and thank you for your time!
I'm glad you like the system!
Please phone, email or text us with what you would like to see changed in the Inventory section.

Will.

  • Reviewer Source 
  • Reviewed on 06/08/2018
Pauline J.
Owner
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 05/08/2018

"Ideal Protein Clinics"

Comments: They have been fantastic! Listen to suggestions and slowly look for ways to incorporate many of them. They have grown and adapted a lot the past two years to better serve their clients.

Pros: This software offers all of the systems needed for me to run my business efficiently. I know many other offices that use several systems that are all offered in this one. The schedule, before and after pictures, provider communication, tasks, notes and place to save documents. LOVE!

Cons: I don't dislike this product however wish it get the option to allow clients to make and change their appointment web-based on their own and wish that with several services scheduled, they didn't overlap on the calendar.

Vendor Response

by Wylie Systems on 09/08/2018

Hi Pauline, thanks for taking the time to evaluate our software!
We're thrilled that you like the all-in-one aspect of our product and the fact that we're continually improving it.
We have plans to add online booking and intend to start that work in the fall.

Will.

  • Reviewer Source 
  • Reviewed on 05/08/2018