Who Uses This Software?

The Wylie Business System is designed for small to mid-sized businesses that need to keep close track of appointment scheduling, inventory control, customer data tracking and converting leads.

Average Ratings

43 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 5 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Starting Price US$89.00/month
  • Pricing Details Multi-location discount
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)

Vendor Details

  • Wylie Systems
  • http://wyliesystems.ca/
  • Founded 2006

About The Wylie Business System

Wylie Systems Inc. has been in the software-as-a-service sector for 10 years. Wylie has been an industry leader, in providing the advantages of cloud-based systems to companies that need to keep close track of appointment scheduling, inventory control, customer data tracking and converting leads.

The Wylie Business System Features

  • Billing & Invoicing
  • CRM
  • Employee Management
  • Financial Management
  • Inventory Management
  • Marketing Management
  • Order Management
  • Performance Metrics
  • Project Management
  • Purchasing
  • Scheduling
  • Time & Expense Tracking
  • Training Management
  • Vendor Management
  • CRM
  • Distribution Management
  • Enterprise Asset Management
  • Financial Management
  • HR Management
  • Inventory Management
  • Order Management
  • Project Management
  • Purchase Order Management
  • Reporting/Analytics
  • Supply Chain Management
  • Warehouse Management
  • Appointment Management
  • Client Management
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Membership Management
  • Online Booking
  • Payroll & Commissions
  • Point of Sale (POS)

The Wylie Business System Most Helpful Reviews

Superior Customer Care

Reviewed on 30/07/2018
Kimber S.
co-owner/coach/trainer
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: My absolute favorite part is anytime I have an issue, big or small, I simply call the number on the screen and someone answers- or immediately gets back to me. They are always able to fix issue from there end. The customer care/service is so far above and beyond anything I've ever experienced that I would use this system for no other reason. Seriously. There is no automated system. It's a real person who actually talks to me and solves my problem usually within minutes but never more than one business day-which includes weekends! It's amazing.

Pros: I didn't have to set it up myself. My background is not business. I can't imagine how overwhelming it would have been to create POS system. Wylie made it so simple to start up our business and allow me to take care of my clients and focus on them instead of spending hours trying to figure out how to track inventory.

Cons: I did not know how to interpret some of the data this program could generate. Had I understood it, I could have used it to improve how I reordered product. Also, originally, it was hard to edit products out of the system.

Vendor Response

by Wylie Systems on 09/08/2018

Hi Kimber, thanks for taking the time to review Wylie!
We're glad you like our product!
Keep in mind that if your help videos and documents aren't enough, you can not only call, text or email, but you can schedule a Q&A/training session any time.

Will.

Wylie Business System Review

Reviewed on 06/08/2018
Verified Reviewer
Program Manager
Government Administration, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Wylie systems maintains effective client profiles and records. We are able to research and create client plans based on data collected for purchasing behaviors, attendance and diet performance

Pros: This system was easy to use and coordinates well with the Ideal Protein business. The letters and communication feature is nice and allows the opportunity to save templates for fast and easy correspondence. The calendar is very good and easy to use. I especially appreciate the notification element incorporated on the customer side to keep clients informed about their appointments. The service is exceptional. Questions were answered timely and any problems with the system were handled quickly.

Cons: The inventory system is lacking features and functions to make it easy to view available stock and effectively prepare business orders. The process is too segmented and is not efficient when trying to create reports and determine business needs.

Vendor Response

by Wylie Systems on 09/08/2018

Hi, and thank you for your time!
I'm glad you like the system!
Please phone, email or text us with what you would like to see changed in the Inventory section.

Will.

Ideal Protein Clinics

Reviewed on 05/08/2018
Pauline J.
Owner
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: They have been fantastic! Listen to suggestions and slowly look for ways to incorporate many of them. They have grown and adapted a lot the past two years to better serve their clients.

Pros: This software offers all of the systems needed for me to run my business efficiently. I know many other offices that use several systems that are all offered in this one. The schedule, before and after pictures, provider communication, tasks, notes and place to save documents. LOVE!

Cons: I don't dislike this product however wish it get the option to allow clients to make and change their appointment web-based on their own and wish that with several services scheduled, they didn't overlap on the calendar.

Vendor Response

by Wylie Systems on 09/08/2018

Hi Pauline, thanks for taking the time to evaluate our software!
We're thrilled that you like the all-in-one aspect of our product and the fact that we're continually improving it.
We have plans to add online booking and intend to start that work in the fall.

Will.

Overall Review

Reviewed on 27/07/2018
Verified Reviewer
President
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: At this time we only use the schedule due to not being very happy with the rest of it. We may eventually stop that when we find another scheduling program.

Pros: Scheduling program is very useful. I especially like the reminders sent to clients. This part of the POS system is why we stay.

Cons: We have experienced problems with the inventory section. We need a more comprehensive inventory program and had to purchase another system for this. So we no longer use the inventory. I also did not like the email section. There were no choices for designing emails with different fonts, sizes, bold, italics & colors. I used it very little and eventually stopped because I could design attractive emails in Outlook. I was hoping to use it for newsletters but because of the lack of design functions I use Outlook instead.

Why Wylie Business System

Reviewed on 01/08/2018
Sheila P.
Regional Development Manager
Health, Wellness & Fitness, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I like that it fully covers all of my inventory, wether it is Ideal Protein or other supplements that I sell. I can keep track of sales, inventory, margins, invoices, and accounting in one place for my business. I can also use the scheduling calendar to keep track of changed appointments and cancellations. It is a one stop shop to track and analyze my business. I love that I can contact Wylie and receive a quick response and explanation to any questions or issues. They are always listening and improving their service to meet our needs.

Cons: I have not had any other software like it to compare it with.

Vendor Response

by Wylie Systems on 09/08/2018

Hi Sheila, thanks for taking the time to review Wylie!
We're glad you love it. We will work hard to make sure it continues to meet your needs!

Will.

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