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What is Athena?

A cloud-based construction inspection software that provides an integrated platform to create custom inspections, track and manage deficiencies, interact with homeowners, book service dates and inspections, & more.

Who Uses Athena?

We serve post-construction departments (independent or part of a larger construction organization). We also have the ability to create inspection forms specifically for the construction phase.

Athena Software - Custom or default forms
Athena Software - Create deficiency lists
Athena Software - Project-level dashboard

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Reviews of Athena

Average score

Overall
4.2
Ease of Use
4.2
Customer Service
4.5
Features
3.9
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
38%
4
44%
3
19%
Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Loving Athena!

5.0 6 years ago

Pros:

I find Athena to be a comprehensive software, staying abreast of the constant changes in Healthcare and is easy to customize. I can build rules to stop a claim from going through that are pertinent to my line of business. This helps to reduce time and costs associated with getting denials overturned.

Cons:

One thing I wish Athena was a bit better at was letting the user go back vs having to make clicks to go back. Sometimes, it takes longer to look up a lab value and then go back and put that into the claim information.

danielle
registered nurse in US
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Athena

4.0 6 years ago

Comments: Good EHR with some minor functionality issues that I am told will be addressed.

Pros:

Has great features for communicating with other staff and providers. Recently started using the chat feature and it is very helpful!

Cons:

I don't like that you can't have the schedule visible while in a patient chart, makes it hard to be on top of patient arrivals while you are charting.

Peter
General Manager in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Athenanet does some things very well; others not so much.

3.0 6 years ago

Comments: It basically runs all data driven elements of the practice.

Pros:

It is comprehensive; you don't have to cobble together several different programs to do everything. Their customer support is generally very good, except for off-hours when the B team is on duty. Sometimes they can't answer questions.

Cons:

SLOW!!!!!!!!!!!!!! Their financial "best practices" are best for them, not our practice. They are keen to present outstanding statistics, despite some real problems on the collections side.

Britaini
Registered nurse in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to learn

4.0 5 years ago

Comments: Works with other software products, easy to learn and understand, could be better catered or changed to companies nerds or wants.

Pros:

Easy to learn, break down of information for use, makes it easy to understand and explain to others.

Cons:

Freezes on occassion, when constantly using it, which is fruwtrqting, and when you collect payment it will occassionally log you out on its own.

Luke
Clerk in Canada
Construction, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Construction Management Software

5.0 8 years ago

Comments: Keeps all work items organized and easy to schedule and issue lists to trades. Makes deficiency items simple for workers to locate with accurate photos and descriptions. Saves a lot of time explaining and walking though work to be done. Keeps track of dates and makes the PDI and QC lists quickly available to trades. Much better than trying to keep track with cumbersome paper lists.

Pros:

Easy tracking of deficiencies, and sending out lists to trades

Cons:

Scheduling through the software is difficult to operate