Athena

Athena

by TIRA Software

Who Uses Athena?

We serve post-construction departments (independent or part of a larger construction organization). We also have the ability to create inspection forms specifically for the construction phase.

What Is Athena?

A cloud-based construction inspection software that provides an integrated platform to create custom inspections, track and manage deficiencies, interact with homeowners, book service dates and inspections, & more.

Athena Details

TIRA Software

http://www.tirasoftware.com/

Founded 2015

Athena Pricing Overview

Athena does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Training

In Person

Webinars

Support

Business Hours

Online

Athena Features

Inspection Software
Appointment Management
Barcode Scanning
Code Enforcement
Customer Database
Dispatch Management
Failed Inspection Tracking
Image Capture
Report Templates
Subcontractor Management

Athena Reviews

Showing 5 of 16 reviews

Overall
4.2/5
Ease of Use
4.2/5
Customer Service
4.5/5
Features
3.9/5
Value for Money
4.1/5
Denis K.
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    Unrated
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 10/03/2016
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 10/03/2016
Verified Reviewer
Medicare Consultant
Hospital & Health Care, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/10/2018

"Loving Athena!"

Pros: I find Athena to be a comprehensive software, staying abreast of the constant changes in Healthcare and is easy to customize. I can build rules to stop a claim from going through that are pertinent to my line of business. This helps to reduce time and costs associated with getting denials overturned.

Cons: One thing I wish Athena was a bit better at was letting the user go back vs having to make clicks to go back. Sometimes, it takes longer to look up a lab value and then go back and put that into the claim information.

  • Reviewer Source 
  • Reviewed on 09/10/2018
Peter C.
General Manager
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 08/05/2018

"Athenanet does some things very well; others not so much."

Comments: It basically runs all data driven elements of the practice.

Pros: It is comprehensive; you don't have to cobble together several different programs to do everything. Their customer support is generally very good, except for off-hours when the B team is on duty. Sometimes they can't answer questions.

Cons: SLOW!!!!!!!!!!!!!! Their financial "best practices" are best for them, not our practice. They are keen to present outstanding statistics, despite some real problems on the collections side.

  • Reviewer Source 
  • Reviewed on 08/05/2018
Danielle E.
registered nurse
Health, Wellness & Fitness, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 06/12/2018

"Athena"

Comments: Good EHR with some minor functionality issues that I am told will be addressed.

Pros: Has great features for communicating with other staff and providers. Recently started using the chat feature and it is very helpful!

Cons: I don't like that you can't have the schedule visible while in a patient chart, makes it hard to be on top of patient arrivals while you are charting.

  • Reviewer Source 
  • Reviewed on 06/12/2018
Britaini M.
Registered nurse
Health, Wellness & Fitness, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 18/11/2019

"Easy to learn"

Comments: Works with other software products, easy to learn and understand, could be better catered or changed to companies nerds or wants.

Pros: Easy to learn, break down of information for use, makes it easy to understand and explain to others.

Cons: Freezes on occassion, when constantly using it, which is fruwtrqting, and when you collect payment it will occassionally log you out on its own.

  • Reviewer Source 
  • Reviewed on 18/11/2019