ADP Workforce Now

ADP Work Force Now Review

Comments: I had a great experience using the software it gives a wholistic view of where your paycheck goes!

Pros:

ADP Workforce now is an extremely user friendly software that enables clients to accurately keep track of their paychecks in digital form. The software keeps track of tax, deductions and retirement contributions and presents them in an easy to understand visual format. You are also able to change information related to your deductibles etc. from the online platform

Cons:

Despite the great features it can be difficult to find what you are looking for in this software. Someone new to this software will feel somewhat overwhelmed by the many drop down menus presented on the home screen. This software is also one of the more pricey options available on the market.

Setup for the system is long and tedious, support is better than other providers

Comments: It works fine, but is not as user friendly as other platforms we have used in the past.

Pros:

I am always able to get a support person on the phone, it may mean staying on hold for up to 30-45 minutes, but I am able to speak to a live person and have my concern resolved on the call.

Cons:

The setup for this program was long and tedious. We were transferring from a different HR platform that had a really easy setup. It took us 4 months to get everything up and running. There was a different person assigned to each feature/function of the platform. Communication was not great during the setup process.

Employee Ease-of-Use

Pros:

Overall, this software has what you need. It is able to keep track of hours, paid time off, salaries, pay periods, benefits, etc. It has it all there in one convenient place, so it is helpful. I know many companies choose to use it because it covers all the bases.

Cons:

From an employee accessing their information perspective, the site is hard to navigate. All the information is eventually there, but it is not intuitive. There is a learning curve with navigating the site to find one's benefits or pay period expectations. It could be more easily set up for the consumer to learn.

Worth the Money!

Comments: It has been great, the implementation team and standard support are always very quick to resolve issues.

Pros:

Payroll was quite the process before having an all in one system for time and attendance and payroll processing. Now it is very smooth and having all of our employee data in one place is great!!

Cons:

It is a more expensive option but the expandability for future growth and top rate security offset this in my opinion.

Not intuitive enough

Comments: Tedious and frustrating software that needs to be nuanced

Pros:

Dashboard for employees looks nice and gives a good overall status of pay and year to date details

Cons:

Hard to use overall for employees, we get a lot of complaints. Scheduling is tedious and needs to offer better calendars that are easily integrated