--- description: Discover the benefits and disadvantages of SPS Commerce. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SPS Commerce Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [EDI Software](/directory/30550/edi/software) > [SPS Commerce](/software/155593/sps-commerce) # SPS Commerce Canonical: https://www.capterra.co.uk/software/155593/sps-commerce Page: 1 / 21\ Next: [Next page](https://www.capterra.co.uk/software/155593/sps-commerce?page=2) > SPS Commerce goes beyond EDI technology to take the complexity, cost, and risk out of managing trading partner relationships. > > Verdict: Rated **4.2/5** by 496 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SPS Commerce? Fulfillment is designed for suppliers and 3PLs who sell through the retail industry. We enable your business to connect to our network and exchange information across your systems and partners. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 496 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: SPS Commerce - **Location**: Minneapolis, US - **Founded**: 1987 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing Details**: Contact SPS Commerce for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, Spanish, Traditional Chinese - **Available Countries**: Australia, Canada, China, New Zealand, United States ## Features - Alerts/Notifications - Archiving & Retention - Database Support - Exceptions Management - Order Fulfillment - Order Management - Order Tracking - Reporting/Analytics - Returns Management - Shipping Management - Supplier Management - Third-Party Integrations - eCommerce Management ## Integrations (44 total) - 3PL Warehouse Manager - Acctivate Inventory Management - Acumatica Cloud ERP - ApparelMagic - Aptean Food & Beverage ERP JustFood Edition - BigCommerce - Brightpearl - Dynamics 365 - Dynamics 365 Business Central - Extensiv Order Management - Fishbowl - Infor CloudSuite Industrial - JD Edwards EnterpriseOne - Jcurve ERP - Katana Cloud Inventory ... and 29 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [EDI Software](https://www.capterra.co.uk/directory/30550/edi/software) ## Related Categories - [EDI Software](https://www.capterra.co.uk/directory/30550/edi/software) - [Order Fulfillment Software](https://www.capterra.co.uk/directory/32618/order-fulfillment/software) - [Order Management Software](https://www.capterra.co.uk/directory/30225/order-management/software) - [PIM Software](https://www.capterra.co.uk/directory/30925/pim/software) - [Dropshipping Software](https://www.capterra.co.uk/directory/31819/dropshipping/software) ## Alternatives 1. [Infocon Systems WebEDI](https://www.capterra.co.uk/software/163009/infocon-systems) — 4.8/5 (39 reviews) 2. [TrueCommerce EDI Solutions](https://www.capterra.co.uk/software/122910/truecommerce-edi-solutions) — 4.3/5 (535 reviews) 3. [KhooCommerce](https://www.capterra.co.uk/software/207061/khoocommerce) — 4.8/5 (23 reviews) 4. [Pro\_EDI Translator](https://www.capterra.co.uk/software/92426/pro-edi-translator) — 4.8/5 (43 reviews) 5. [1 EDI Source](https://www.capterra.co.uk/software/92420/edi-hq) — 4.6/5 (81 reviews) ## Reviews ### "Great company with great people" — 5.0/5 > **Helen** | *12 September 2024* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: The people we work with and their responsiveness to our needs. \[sensitive content hidden\] are the greatest. It is so nice to have American based help instead of foreign call centers. > > **Cons**: Pricing, but on the other hand you get what you pay for in the long run. > > We really enjoy the fact that they share knowledge and help educate us on any aspect of EDI we may have a question on. We have a great partnership with them. ----- ### "Efficient and Reliable EDI Solution" — 5.0/5 > **Saniya** | *22 April 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about SPS Commerce is how it makes handling orders and data much easier in daily work. The integration with different systems and marketplaces works smoothly, which saves a lot of time. It feels reliable and secure, and the customer support is helpful when needed. Overall, it really helps in keeping business operations organized. > > **Cons**: I felt that onboarding and setup can be quite slow, especially when working with new partners. Some processes are a bit complex and not very user-friendly, which makes data and order management harder than expected. At times, the system feels rigid with limited customization options. Also, customer support and issue resolution can take longer, which can affect overall efficiency. > > My overall experience with SPS Commerce has been good. It helps streamline order processing and data management, making daily operations more organized. The platform is reliable and integrates well with different systems. Although there are some challenges with setup and flexibility, it still works well for managing business tasks efficiently. ----- ### "force customer to pay for services that has not launched" — 1.0/5 > **Jack** | *15 October 2024* | Wholesale | Recommendation rating: 0.0/10 > > **Pros**: Salesmen knows how to fool around with customers and let them purchase more useless services. > > **Cons**: They force you pay for the trading partners that no business with SPS > > 07/02/2024, \[sensitive content hidden\] reached out to me and suggested that I synchronize SPS with Quickbooks so that I can save time to submit invoices to Key Foods. 08/21/2024, We signed the project agreement on 08/29/2024, \[sensitive content hidden\] started to discuss with me about how to synchronize SPS with QBs. Unfortunately, as of today 10/15/2024, \[sensitive content hidden\] has not finished the project yet. We still manually submit the Key Food invoices via SPS. There are two things I need your help with: 1. I have requested to remove Associated Supermarket Group (one of the trading partners) from the invoices. ASG did not want to use the SPS system. \[sensitive content hidden\] told me that he could not remove it since it was part of the "deal". If the trading partner does not want to use SPS, I can't force him to buy your services. SYS should remove the charge from day one. 2. The Automation project has not successfully launched, SPS has charged me since I signed the agreement. If the automation takes 10 years to launch, should I pay for this service that I have never used for 10 years? ----- ### "Improve order processing efficiency for great value" — 5.0/5 > **Albert** | *13 January 2026* | Consumer Goods | Recommendation rating: 8.0/10 > > **Pros**: Very easy portal to use and allows the end user to learn a lot about EDI and X12 communication. Customer support is friendly and effective, allows us to process many orders over the course of a week without individual manual effort. This makes speed and efficiency improvements to our internal processes. > > **Cons**: Can be difficult to onboard new customers if the X12 format and required documents is a different transaction set than we are used to. ----- ### "Please consider other options" — 2.0/5 > **Verified Reviewer** | *9 May 2024* | Consumer Goods | Recommendation rating: 2.0/10 > > **Pros**: If you want a complete hands off and do not onboard new relationships then sure, they will be fine. > > **Cons**: Their support is slow, their error handling is misleading, they have monopolized certain companies so you HAVE to test with SPS though you use other EDI providers. It is just a bad model for a customer and for anyone with some knowledge and understanding of EDI will find it frustrating beyond beleif . > > Abysmal. Whenever we have to test a relationship that requires SPS we know it will take minimum 2 months to on board due to how slow SPS is with everything. ----- Page: 1 / 21\ Next: [Next page](https://www.capterra.co.uk/software/155593/sps-commerce?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/155593/sps-commerce) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data