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ClockShark
What is ClockShark?
ClockShark is the leading mobile GPS time tracking and scheduling software built for field service and construction businesses that want a simpler way to track employee time, run payroll, and understand job costs. Over 9,500 companies and 100,000 field service & construction professionals have replaced the hassle of paper timesheets with software that makes it easier to run their business and keeps accountants happy. Don't take our word for it, start a free trial today!
Who Uses ClockShark?
Construction, field service, and franchise companies that want to get rid of paper time sheets, but most time trackers aren't built for their industry. ClockShark is built for you!
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Reviews of ClockShark
Best App to save Time & maximise profits!!!!
Comments: First thing first-Cost, especially when companies allocate budgets for software. This is very affordable and more advanced that the regular apps/machines as the info generated is realistic & accurate especially with the GPS tool & "Geo-Fencing" abilities.
Pros:
First of all, the set up and training was super easy!!! I love that it can be used via both web & cell phones. This app tracks employees far beyond time-in and time-out. It also allows you to follow the total hours taken when completing tasks/projects with no hassle. The jobs, tasks and employees were all easily added and the reports are also the best and precise on hours for projects and employees. I am over the top satisfied that we have switched to ClockShark!!!
Cons:
So far, ClockShark actually meets our requirements at our company but if I had to pin point any additional wants, I would like further accounting systems to be linked to this one to create more expansive reports. Other than that, this is great for any company!!!
Alternatives Considered:
Clock Shark needs clock in rounding!!
Comments: Everything else about clock shark is great. Love the interface, online help, easy to use for employees. If they could implement the clock in shift rounding, I would give Clock Shark a 10/10
Pros:
Everything for the most part is great. Geofencing, uploading documents for easy access, payroll friendly, employee time sheet accountability.
Cons:
I do NOT like the fact that if my employees get to the job early and clock in when they get there, say 6:45am for a 7am start I can't have the system round their start time to 7am. Not having this one feature costs me thousands a year and probably more than what I am saving by switching to Clock Shark from my previous system. This seems like a very easy thing to program into the system, and I don't know why Clock Shark can't figure that out.
Great Time Tracker
Pros:
Awesome for hourly employees to track their time. Very easy to use interface
Cons:
Great app but GPS location services aren't very accurate
Terrible!
Comments: This application just did not work for us. It might work for a small service industry such as an HVAC or Plumbing company that doesn't do Prevailing Wage rates, but even then, the GPS is not reliable. We ran as fast as we could away from this application when our 1 year contract was up.
Pros:
The only good thing about the application is the scheduling section. We liked the drag and drop feature for either the employee or the job. Adding additional shifts and/or employees to a job was very easy as well.
Cons:
There are so many things we did not like about this application. 1. GPS IS UNRELIABLE! I could sit right at my desk, clock in, and it would show me clocking in 3 miles away. I have a new phone with great Verizon service. The GPS should have been accurate. Unfortunately, this happened to at least one or more employees on a daily basis. 2. No way to track Prevailing Wage. There is no way to set a prevailing wage rate for a job. I would have to manually go into the weekly time report and change and re-add the wages for those jobs. 3. REPORTS - The reports are AWFUL! No way to customize them other than the basic per job or per employee, and date. So many of them were useless, and none of them are accurate for us because of the fluctuation in prevailing wage rates. 4.0 CUSTOMER SERVICE was almost NON-EXSISTANT! After several months of asking for help with the GPS and Reports, we pretty much was ignored because they couldn't help us. I was asked repeatedly to rate them, and kept sending messages about the issues, but didn't get any reply. It took 6 months to get an automated e-mail reply for one of our inquiries.
ClockShark Response
3 years ago
Hi Toni, thanks for your feedback and sorry to hear that ClockShark was not a good fit for your company. I've reviewed your account and the history of communications with the support team and your account rep. It seems that there were indeed some features that were particularly important to your company, that we did not have. I understand why this would be frustrating. As the CEO here, I'd like to go on the record though to state that as far as I can tell, nobody on our team failed to reply to you at any point and I do find extensive conversation history where our team worked closely with you to do our best to explain how things work, what the possibilities are, and confirm that we'd pass along your feature requests for consideration by the product team for possible future implementation. We wish we could build every feature every customer wants, we truly do. Unfortunately it's not possible. Regardless, I apologize for anything we did to cause you to feel bad about the experience.
ClockShark w/Sage 100
Comments: Implementing ClockShark for our time tracking has been great.
Pros:
Processing payroll is so much easier with ClockShark. Having the job cost data uploaded to our accounting software has cut down on processing time and data entry errors. The reports are essential to our project management reviews and allows us to evaluate what areas are doing well and what tasks need improvement. Additionally, if you ever have a question or need help finding something, their customer support team is knowledgeable and quick to respond.
Cons:
There really isn't anything that I like the least
