---
description: Discover the benefits and disadvantages of Chloe.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chloe Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Chloe](/software/155386/chloe)

# Chloe

Canonical: https://www.capterra.co.uk/software/155386/chloe

> An Artificial Intelligence system that lowers labor costs by automating customer service and sales.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Chloe?

Spanish/english speaking Companies&#10;High customer volume&#10;Call center departments&#10;Financial Services &#10;Cable/satellite companies&#10;E-tailers/retailers&#10;Business mobile websites

## About the vendor

- **Company**: Sundown.ai
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$50.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: pricing is determined based on number of tasks completed each month
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Escalation
- CRM
- Knowledge Base Management
- Queue Management

## Category

- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3409 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [LiveChat](https://www.capterra.co.uk/software/62194/livechat) — 4.6/5 (1715 reviews)
5. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1754 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/155386/chloe)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/155386/Chloe/> |
| en-AE | <https://www.capterra.ae/software/155386/chloe> |
| en-AU | <https://www.capterra.com.au/software/155386/chloe> |
| en-CA | <https://www.capterra.ca/software/155386/chloe> |
| en-GB | <https://www.capterra.co.uk/software/155386/chloe> |
| en-IE | <https://www.capterra.ie/software/155386/chloe> |
| en-IL | <https://www.capterra.co.il/software/155386/chloe> |
| en-IN | <https://www.capterra.in/software/155386/chloe> |
| en-NZ | <https://www.capterra.co.nz/software/155386/chloe> |
| en-SG | <https://www.capterra.com.sg/software/155386/chloe> |
| en-ZA | <https://www.capterra.co.za/software/155386/chloe> |
| fr | <https://www.capterra.fr/software/155386/chloe> |
| fr-BE | <https://fr.capterra.be/software/155386/chloe> |
| fr-CA | <https://fr.capterra.ca/software/155386/chloe> |
| fr-LU | <https://www.capterra.lu/software/155386/chloe> |

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