Who Uses This Software?

talech is a great fit for multiple business types: Retail and Apparel, Cafes, Quick Serves and Casual Dining, Full service restaurants and bars, Outdoor Venues, and Yogurt Shops

Average Ratings

284 reviews
  • Overall 4 / 5
  • Ease of Use 4 / 5
  • Customer Service 4 / 5
  • Features 3.5 / 5
  • Value for Money 4 / 5

Product Details

  • Starting Price US$69.00/month
  • Pricing Details Unlimited users. Additional devices and premium feature pricing available.
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Online

Vendor Details

  • talech
  • https://www.talech.com/
  • Founded 2012

About talech

Running a business is time-consuming, but talech POS software helps streamline tasks and free up time. Through its intuitive design, talech helps restaurant, retail & service businesses to simplify operations and uncover insights to make better decisions.

With a few clicks, merchants can do so much; track inventory with ease; split, merge & customize orders; manage employees + monitor labor costs; build loyalty with our built-in CRM platform

Free always on 24/7 support

talech Features

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • eCommerce Integration
  • Cash Drawer Management
  • Employee Management
  • Gift Card Management
  • Inventory Control
  • Loyalty Program
  • Separate Checks
  • Split Checks
  • Tips Management
  • Delivery Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Online Ordering
  • Reporting/Analytics
  • Separate Checks
  • Split Checks
  • Table Management
  • Tips Management

talech Most Helpful Reviews

Video Game Store Owner Review

Reviewed on 04/11/2016
Spenser C.
Store Owner
Retail, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We have loved Talech since we got it. It's got a lot of great features that other POS's don't have or utilize as well as Talech. Keeping with cash or orders is made simple, though my only real complaint is that as a video game store, we take in a lot of used items purchased from customers. When we pay out in cash, it's fine. Talech keeps up with that, but there isn't a really great way of doing it other than doing a transaction as "store credit", hitting the payment as other, and then refunding it to that customers account. Other than that major complaint, everything else has been pretty smooth other than the actual card swiper. I wouldn't recommend that to anyone. It frequently has problems, and can never really be relied on. It will only update during a transaction and I have had several occasions where that lasts up to 15 minutes with a then irate customer afterwards.

Pros: I love the ease of use, and how within minutes of using it, I already had the hang of it. There weren't any features that I wasn't made aware of by the software immediately, because it's all out in plain view rather than some backdoor menu. It's responsive and I love the fact I can keep up with my customers, and their data with it including sending out emails to them periodically.

Cons: I really hate during a transaction that if you accidentally add an item or have a customer remove one from their cart that you have to trash the entire order. That slows the process, and keeps the customer from having a smooth checkout process. Honestly, it feels like sometimes due to the credit card machine that we are known as those guys who might be having problems today. That sucks lol. That's almost been enough where I have wanted to switch because its not our POS software but just one we use.

Vendor Response

by talech on 11/11/2016

Thank you for your review and feedback, Spenser. I've shared your product feedback with the product team. Please continue to share your thoughts with us - we love to hear from you. Thanks for being a talech customer.

Owner of The 1000 Islands Cruet

Reviewed on 16/11/2016
Thomas N.
Owner
Retail, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall I think the software works great. I have one thing that would make it even better. It has to do with your discount part. You can't discount different items separately without going into each item being sold.
Example: I sell 3 size bottles of oil and vinegars. I run a special buy five and get one free on the smaller size is 60 ml. If that's all they buy it works great. The problem is running another discounts at the same time for other size bottles. (200 ml & 375 ml)
If I am running the above special (1 free bottle would be $6.95 discount) and I also am discounting all larger size oils and vinegars say 10%. The software will do the $6.95 plus the 10% all items. So the discount on the 60 ml bottle works out to be $6.95 + 10% not just the $6.95. Being able to do separate discounts for variations of each item would make it a lot better instead of having to go into each item and discount them individually when trying to keep different discounts separate. I know being a small business with a suggestion that this might not be practical cost wise. But making the modifications would also make it more attractive to any business. I would like to hear back from you if possible. I have spoken with numerous small business owners about your software and why it works so well. Keep up the great job! oh I love being able to run the reports anytime to see how sales are and what we need to do to improve them. Sincerely Tom

Pros: Ease of use, reports, layout of pages, customer service.

Cons: limited discount ability.

Vendor Response

by talech on 16/11/2016

Thomas, thank you so much for writing a review and providing such detailed feedback. I have shared your feedback regarding discounting with the product team. Please continue to share thoughts with us - we love to hear from you and really value your feedback. Thank you for being a customer!

Excellent Platform, Easily Manageable

Reviewed on 15/11/2016
John H.
Owner
Food & Beverages, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We have been using Talech for about 2 years now to run our Tasting Room attached to our brewery's production area. The overall experience has been very positive, and the platform is excellent for managing the menu list, structure, and for culling information for reporting from a distance. I myself (the primary managing owner) operate the platform from Omaha, NE. My business is in Washington State, some 1600 miles away. And the ease of use of Talech, the customizability, and the adaptability of the team running the program from the Talech side are splendid. The only real issues we've had tend to be more related to the specific processor used (we use Elavon), or the local internet connectability. The reporting available in the system is very powerful, and new little tweaks are coming out on a constant basis to improve the utility of the system for the needs of the small business owner. Talech support is also available 24/7 on the phone, which is very helpful for businesses like mine that are open late into the evening. If you have any questions, please let me know - I have now ample experience with the system and would be happy to discuss its qualities.

Pros: Flexible, easy to understand, intuitive, easy to modify, easy to pull reports, manageable from a distance, continuously improving and updating.

Cons: Inability to have a common pool of inventory for different categories to pull from with respect to inventory management; new beta interfaces have splendid reporting capacity but need to become the standard rather than the tested exception.

Vendor Response

by talech on 15/11/2016

Thanks for writing such a nice, detailed review, John. We're so glad that talech is working so well for you and your business. I have passed along your feedback, especially regarding inventory management, with the product team. We really appreciate feedback like that! Please continue to share - we love to hear from you!

Great product overall

Reviewed on 16/11/2016
Jeannette O.
President / Owner
Consumer Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Pleasant and professional staff, which is what won us over when we first decided on the program. Love that everything is cloud-based and also can be accessed from anywhere. Menus are easy to create and modify. Great overall functionality but a few improvements could be made - offering partial refunds, for example. Also, would appreciate more prompt and regular auto-batching (we have ours set up but numerous times, it stopped working and we found out the hard way when payments weren't deposited for days; also, despite the confirmation that the setting is correct, we still have to manually auto-batch daily but we're glad to do so to ensure payment). Also, not completely sure if they are exclusive to a certain merchant service provider but at the time, in order for us to use the program, we had to go forward with that one merchant service and also had to purchase all the equipment (printer, iPad stand, etc.) we did not have a need for. In addition, being tied to that merchant also meant being tied to those fees at the rates they wanted. As far as the program itself, we find that it meets our needs, is user-friendly, offers the analytics tools we like, and is offered at a reasonable rate, especially compared to some of its competitors. We do recommend it to others. Good luck!

Pros: Please refer to review.

Cons: Please refer to review.

Vendor Response

by talech on 16/11/2016

Thanks for being a customer and writing such a detailed review! I've shared your feedback regarding the partial refunds, auto-batching, and hardware with the product team. Please continue to share with us - we love to hear from you!

Cheapseats need to approve

Reviewed on 01/11/2016
Norma R.
Owner/Manager
Restaurants, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Hi I love the software its ease of use there are only 2 issues I have #1 that employees can delete and avoid easily and shouldn't be able to so lets say they put the order in they can slide the item over and delete/void with pass code employees shouldn't be able to delete/void ever unless they have the owners pass code..when we cant run credit cards its takes forever for your company to fix it you need a back up system ....Sat Oct 30 your system was down for like 3 hours ouch that hurts my restaurant :( get generator or something. I got to say your employees are GREAT!!! I BOW TO THEM they are nice, courteous on top of everything. So, so understanding I got to admit I have called maybe twice and I was a poop :( but your employees handle it well your are lucky to have such an awesome crew keep it up. I worked in customer escalation dept so I know how it is your bless I love you folks .... thank you for asking for my feedback I appreciate. Have a great day.

Pros: The ease of it so easy to use and understand.

Cons: It allows anyone to delete/void a product if the slide the item over so I know I have gotten lost dollars for it the system needs to require the owner pass code for this to avoid employees stealing from me.

Vendor Response

by talech on 09/11/2016

Thank you for the review and feedback, Norma. We're glad to hear that you love the software. Thanks for letting us know about the 2 issues you've had - I've passed along your feedback to the team so we can continue to improve. Please continue to share with us - we love hearing from you!

Read More Reviews