talech

talech

by talech

Who Uses talech?

talech is a great fit for multiple business types: Retail, Restaurants and Services. Apparel, cafes, quick serves, casual & full service restaurants, bars, venues, hair salons, barbers & nail bars

What Is talech?

Running a business is time-consuming, but talech POS software helps streamline tasks and free up time. Through its intuitive design, talech helps restaurant, retail & service businesses to simplify operations and uncover insights to make better decisions.

With a few clicks, merchants can do so much; track inventory with ease; split, merge & customize orders; manage employees + monitor labor costs; build loyalty with our built-in CRM platform.
Includes free, always on 24/7 support

talech Details

talech

https://www.talech.com/

Founded 2012

talech Pricing Overview

talech does not have a free version and does not offer a free trial. talech paid version starts at US$44.00/month.

Starting Price

US$44.00/month

Pricing Details

1 device & 5 users. More devices & premium features pricing available.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Online

talech Features

POS Systems
Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
Booth Rental Management
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments
Bar POS
Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Restaurant POS
Returns Tracking
Sales Tracking
User Access Permissions
eCommerce

talech Reviews for UK Users

Showing 5 of 311 reviews

Overall
4/5
Ease of Use
4.1/5
Customer Service
4/5
Features
3.7/5
Value for Money
3.8/5
Cindy H.
Owner
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/09/2019

"Love it"

Pros: Easy to use many choices to choose from equipment wise and their support is amazing well worth it

Cons: Really I don't have an it's easy to use and any questions I had technical support answered them

  • Reviewer Source 
  • Reviewed on 13/09/2019
Kyle C.
owner
Sporting Goods, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 31/08/2019

"talech Review"

Comments: so so

Pros: the theory of it. the thought that i could do everything i was told it could easily and a low cost.

Cons: versatility or lack of versatility. i run into issues with contacts and open orders when i try to make changes. the website seems to be very touchy.

  • Reviewer Source 
  • Reviewed on 31/08/2019
Mary ann Q.
Co-Owner
Food Production, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    2/5
  • Customer Support
    2/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 01/11/2016

"I'm considering switching to a different POS system"

Comments: At first, we all loved our new Talech POS. It is very easy to use and train new hires on. Then all these updates rolled in and some of the features didn't work for us. First, employees were able to print out their daily time sheet that included their sales for the day. This was not a good thing for our company, because we work as a team and we have people on the sales floor making the sales and then people processing orders at the end of the day. Of course, processors would seem like they made the most money that day. I have tried to get this changed, but was told it couldn't happen in the near future, but it was noted. Then, we experienced some glitches in the discount button. last week, we tried to apply a 10% discount, and it would register as giving a discount in the $1000's. This was really frustrating and I haven't had a chance yet to call tech support. Shortly there after on a busy Thursday, we were unable to process credit cards because that option was down in the system. Luckily, we had an analog credit card machine that we were able to use. I tried calling tech support for 4 hours, and couldn't get through. We had to wait to process orders until the next day when the system was up and running again. Another thing we have issues with is finding tickets to reference an open order. Apparently, it purges from the system after 3 months and we have to call tech support to retrieve it. There are a few other issues that I have that I am unable to articulate right now, but that is the bulk of my frustration with the program. Please take these responses into consideration. Having my concerns addressed and fixed would be amazing as I love this program and I want it to succeed so that my business can succeed as well. Thank you for taking the time to read my review. Please contact me to discuss further.

Pros: That it is cloud based and we use apple ipads

Cons: It is glitchy at times, the time sheet with individual employee sales needs to go.
Purging 3 month old tickets and we can't find them unless we call tech support.

Vendor Response

by talech on 16/11/2016

Thanks for sharing the feedback and chatting with us about your experience. We are checking on some features and will get back to you soon.

  • Reviewer Source 
  • Reviewed on 01/11/2016
Theresa S.
Owner
Food & Beverages, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/08/2019

"Works for simple to complex operations"

Comments: We have used them with two separate businesses. One was a quick service, and the current one is a full service, fine dining environment. The register works with both of these. I was surprised at how easily we were able to expand and control our in-house systems. They have become so feature-rich over the years. Staff train quickly on it. Price point is competitive. Customer service is very good.

Pros: Discounting weekly specials - set once and done
Tagging for specific printers, discounts
Loyalty program
Reporting
Time Clck and time sheets
Online ordering
Table management

Cons: ICMP readers are sometimes an issue
Wish there was an integrated reservation system

  • Reviewer Source 
  • Reviewed on 23/08/2019
Christopher Z.
Owner
Food & Beverages, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    2/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 23/08/2019

"Ease of use"

Comments: The new house account stuff seems to be a benefit for someone like me. I let folks run a tab. The software has gone down on me a few times during a shift and Talech just asks you to be patient. The lack of knowledge from the help desk is frustrating.

Pros: Easy to navigate, fairly straight forward.

Cons: If there is an issue, it all goes down and customer service is not helpful usually. I have had to call other IT people in to get us up and running because help desk usually can't or they take an hour for a one button fix to a problem.

  • Reviewer Source 
  • Reviewed on 23/08/2019