shopVOX

Who Uses shopVOX?

Custom manufacturing businesses such as sign shops, print shops, embroiderers, screen printers, trophy and award companies, and vehicle wrap shops.

What Is shopVOX?

ShopVOX is a comprehensive web-based, easy to use management solution for custom fabricators.

Our solution includes everything you need to run your shop - sales lead tracking, quoting, work orders, purchase orders, job management and scheduling, online proof approvals, Quickbooks integration, business intelligence, online credit card payments through Authorize.net, and much more.

Perfect for
- Sign companies
- Printing companies
- Apparel companies
- Custom manufacturers
- Job shops

shopVOX Details

TechVOX

http://www.shopvox.com/

Founded 2010

Work Anywhere
Job - List View
Job - Order Board
Detailed BOM Breakdown
Online Proof Approvals
shopVOX video
Work Anywhere-thumb
Job - List View-thumb
Job - Order Board-thumb
Detailed BOM Breakdown-thumb
Online Proof Approvals-thumb

Compare shopVOX with similar products

Starting price

US$10.00/month
US$20.00
N/A
US$22.00

Free Version

Free Version No
Free Version Yes
Free Version No
Free Version Yes

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial No
Free Trial Yes

shopVOX deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

shopVOX Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Advertising Management
  • Alerts/Notifications
  • Audit Trail
  • Auto Update
  • Automated Scheduling
  • Campaign Scheduling
  • Content Library
  • Content Management
  • Content Scheduling
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Data Security
  • Digital Menu Boards
  • Digital Signage
  • Drag & Drop
  • Event Calendar
  • Image Library
  • Interactive Content
  • Layout & Design
  • Media Library
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Screen Support
  • Multimedia Support
  • Offline Access
  • Playlist Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Remote Access/Control
  • Remote Display Management
  • Reporting & Statistics
  • Scheduling
  • Social Media Integration
  • Template Management
  • Third Party Integrations
  • User Management
  • Video Management
  • Video Streaming
  • Video Support
  • Visual Editor
  • WYSIWYG Editor
  • Widgets
  • XML / RSS

View full list of Digital Signage Software

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Automated Scheduling
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Capacity Management
  • Change Management
  • Contact Management
  • Cost Analysis
  • Cost Estimating
  • Cost Tracking
  • Customer Database
  • Data Import/Export
  • Document Management
  • Employee Management
  • Estimating
  • Forecasting
  • Inventory Management
  • Inventory Tracking
  • Job Costing
  • Job Tracking
  • Multi-Currency
  • Order Management
  • Order Tracking
  • Production Management
  • Production Tracking
  • Project Management
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quotes/Estimates
  • Real Time Data
  • Reporting & Statistics
  • Resource Management
  • Sales Orders
  • Scheduling
  • Serial Number Tracking
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Time Clock
  • Traceability
  • Vendor Management
  • Work Order Management
  • Workflow Management

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  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Bills of Material
  • Built-in Accounting
  • Compliance Management
  • Cost Tracking
  • Customisable Reports
  • Data Visualisation
  • Document Management
  • Estimating
  • Forecasting
  • Inventory Management
  • Inventory Tracking
  • Job Scheduling
  • Maintenance Scheduling
  • Monitoring
  • Multi-Location
  • Order Management
  • Performance Metrics
  • Planning Tools
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Project Management
  • Purchase Order Management
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Resource Management
  • Safety Management
  • Scheduling
  • Search/Filter
  • Shipping Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Third Party Integrations
  • Traceability
  • Warehouse Management
  • Work Order Management
  • Workflow Management

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  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Barcode / Ticket Scanning
  • Bills of Material
  • Compliance Management
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Distribution Management
  • Document Management
  • ERP
  • Financial Management
  • Forecasting
  • Inventory Management
  • Inventory Tracking
  • MES
  • Maintenance Management
  • Material Requirements Planning
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Planning Tools
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Project Management
  • Projections
  • Purchase Order Management
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Safety Management
  • Sales Orders
  • Shipping Management
  • Supplier Management
  • Supply Chain Management
  • Third Party Integrations
  • Traceability
  • Warehouse Management
  • Work Order Management
  • Workflow Management

View full list of Manufacturing Software

  • "Best Price" Estimating
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Best Fit Imposition
  • Billing & Invoicing
  • Bindery Estimating
  • Cost Estimating
  • Cost Tracking
  • Credit Card Processing
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Discount Management
  • Electronic Payments
  • Estimating
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Multiple Version Calculations
  • Order Management
  • Order Processing
  • Order Tracking
  • Performance Metrics
  • Pre-Press Estimating
  • Pre/Post Service Calculations
  • Press & Run Style Analysis
  • Price / Margin Management
  • Print Management
  • Process Ink Calculation
  • Product Catalogue
  • Production Options Evaluation
  • Production Tracking
  • Purchase Order Management
  • Quotes/Estimates
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Scheduling
  • Shipping Management
  • Supplier Management
  • Template Management
  • Third Party Integrations
  • Workflow Management

View full list of Print Estimating Software

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  • Accounting Integration
  • Activity Dashboard
  • Approval Process Control
  • Automated Scheduling
  • Billing & Invoicing
  • Bills of Material
  • Capacity Planning
  • Change Management
  • Collaboration Tools
  • Compliance Management
  • Data Visualisation
  • Document Management
  • Drag & Drop
  • Forecasting
  • Gantt/Timeline View
  • Inventory Management
  • Inventory Tracking
  • Job Scheduling
  • Material Requirements Planning
  • Monitoring
  • Order Management
  • Planning Tools
  • Prioritisation
  • Production Management
  • Production Tracking
  • Project Management
  • Purchase Order Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Data
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Scheduling
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Traceability
  • Warehouse Management
  • What-if Analysis
  • Work Order Management
  • Workflow Management

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  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Audit Trail
  • Automated Quoting
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Cataloguing/Categorisation
  • Client Portal
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer History
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Estimating
  • Inventory Management
  • Invoice Management
  • Order Management
  • Price / Margin Management
  • Pricing Management
  • Product Catalogue
  • Product Configurator
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Task Management
  • Template Management
  • Third Party Integrations
  • Workflow Management

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shopVOX Alternatives

More shopVOX alternatives

shopVOX Reviews for UK Users

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.3
Customer Service 4.7
Features 4.5
Value for Money 4.6

Review software

Share your experiences with other software buyers.

Write a Review!
Chris F.
Owner
Printing, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/11/2018

"Crucial tool for our business"

Comments: Great. I did try to set up SV by myself and quickly leaned on their team for help and they did! Helped me get all my products entered, materials, prices and workflows. From there used the training videos and tools to train the team and we were running in a week or two. Since the start of using SV in 2015 we continue to enjoy of the evolving and adding of features in SV. Its like Christmas sometimes when we learn of new updates in our shop! We will email out to the team and let them know of something new.

Pros: We love the solutions and flow that ShopVox brings to our company. With many different departments (apparel, sign shop, print shop, web dept, and vehicle wraps) and different workflows SV keeps us all moving along with ease and eliminates dropped orders or confusion in our team. We know what is going on and can access the details, proofs, notes, file names all in one place. Before ShopVox we used paper orders...NEVER again! If there was a change on the job or an update request we would have to waste time tracking down that piece or paper. If it got lost...forget about it! We would be in trouble. Now with SV its all in the system and can be accessed with ease by anyone on the team. I do not see how our company could have continued to grown 30% each year by not moving to SV.

Cons: I wish there was a more convienent collaboration/ messaging tool in app. We still use the notes and the email notifications are good. But one day I would like to see an option to reply to a message from my email and it go right back in app to the job. SMALL request I am watching for to be added on day.
Nothing in comparison of all that SV does do! We can tag other users for special notes, assign task and get notifications as needed.

Vendor Response

by TechVOX on 06/06/2019

Thanks for the great review Chris!

  • Reviewer Source 
  • Reviewed on 30/11/2018
Glen M.
Sales Director
Design, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/05/2020

"SV Experience so far..."

Comments: SV has been excellent from the start. Set up and installation was simple and with a bit of playing it has been developed into a solution for our business. There are lots of features and opportunities we can progress with and we are finding opportunities and ideas as we continue the development of the system. The remote support has been great, however I think with the vast array of products and offerings SV has, potentially a local UK based agent to help with set up and training would be helpful as sometimes peoples learning hobbits are different etc.

Pros: The facility to run all of our sales and production operations from one system, working online is superb. CRM and quotations combined with scheduling and production stages help to provide a clear and accurate picture of all communications and projects within the business.

Cons: Sometimes being able to view multiple sections would benefit instead of having to go in and out of fields etc. But apart from that the system offers everything we need to operate effectively and efficiently.

Vendor Response

by TechVOX on 07/07/2020

Glen, thanks for the great review! We are so happy that shopVOX is of great value for your shop and that you are using so many of it's features! Keep trying new ones!

  • Reviewer Source 
  • Reviewed on 28/05/2020
Fran S.
estimator / designer
Retail, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 09/04/2021

"shopVox Review"

Comments: My daily experience is positive and shopVox keeps the job details organized as you enter them.
I would recommend to other sign shops.

Pros: shopVox is a new software to me. I have only used it for about a year. I like to ability/flexibility to enter my own product title and description on custom items. We can also include attachments such as photos, digital assets within our quotes and we can also insert internal notes accessible between departments. The software was easy to integrate into our work operations. We do not use this software to its full potential, yet.

Cons: The only "Con" I have encountered to date is the Refund process. Not very intuitive and refund doesn't show on the actual job invoice with job description.

  • Reviewer Source 
  • Reviewed on 09/04/2021
Randy F.
Owner
2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 04/11/2017

"Overall a great product with the exception of Management Reporting which leaves much to be desired."

Pros: * Relatively easy to setup and configure
* Powerful pricing and product development engine
* Quoting is straight forward and easy and consistent providing you have set up pricing/products properly
* Good customer support (would be excellent if it were 24/7 instead of 8/5). That being said, when I was having issues configuring the pricing module, my incident was rapidly escalated to the point where the owner (and I suspect chief software engineer) of shopVox called me personally and resolved my issue.

Cons: * shopVox provides 55 reports at the time of this writing, all of which are marginally useful on their own as there is no data aggregation
* shopVox reporting fails to provide a holistic view of an organization's Key Performance Indicators in a single Dashboard. The Business Intelligence screen is useful for the data it provides but it is not a true Dashboard.
* On the plus side, all of the data necessary to provide holistic reporting resides within and is easily extracted from shopVox via Excel downloads. Once the data has been downloaded you have to manually aggregate it to provide useful Management Reporting which is very time consuming and error prone.
* In order to resolve the shopVox reporting issues I resorted to writing my own Information Management and Reporting System (IMRS) which runs against the downloaded shopVox data mentioned above. The next evolution will be to replace the manual Excel data download process by incorporating shopVox API calls and running our IMRS directly against the shopVox data. That will be an entirely other review:)

Vendor Response

by TechVOX on 15/11/2017

Wow - Randy thanks for the detailed feedback.

Our chat support is available 24hrs a day Monday through Friday - but you're right that our Success team members only work 8hrs a day.

I'm very curious about what reports you're putting together on your own - and would love to see if there's a way we can help you make that process easier.

If you're interested - please shoot me an email and we'll set up a time to speak.

  • Reviewer Source 
  • Reviewed on 04/11/2017
Matt D.
Vice President
Printing, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/02/2021

"ShopVOX is a MUST for your small business!!"

Comments: Would definitely recommend to other shops, this will help save you a LOT of time and energy by having your information all in one place and able to check on at any time! DO IT!!!

Pros: I love how easy this is to use and to move seamlessly from quote to sales order to invoice! Plus we can keep track of what we did the last time around a customer ordered the product! All without having to dig up our old files! We can integrate so much and it allows us to build up as we go along! Plus, the customer support is outstanding! I love getting to chat with a rep and have my problems fixed quickly!! You need to check them out!

Cons: Setting this up will take a lot of back end work, and it's easy to want to just push forward, especially if you are transferring a lot of data from another program (i.e.-Quickbooks). DON'T DO THAT... take the time to learn everything you can before going live on this program.

  • Reviewer Source 
  • Reviewed on 26/02/2021