iZettle

iZettle

by iZettle

What Is iZettle?

Multi-user mobile POS solution that supports card and cash payments as well as extensive reporting.

iZettle Details

iZettle

https://www.izettle.com

Founded 2010

iZettle Pricing Overview

iZettle does not have a free version but does offer a free trial. See additional pricing details for iZettle below.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

iZettle Features

POS Systems
Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

iZettle Reviews

Showing 5 of 19 reviews

Overall
4.4/5
Ease of Use
4.7/5
Customer Service
4.6/5
Features
4.4/5
Value for Money
4.5/5
Vincent S.
Head of EU Mobile Strategy (SME & CX)
Management Consulting, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 11/01/2017
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 11/01/2017
Anthony N.
Director
Recreational Facilities & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/08/2019

"Flexible and functional POS system"

Pros: Great app for newco companies setting up on a budget but robust enough to support a mid-size organization. Simple programmable interface with a high degree of functionality.

Cons: It has a daily/monthly overview of sales but lacks a weekly view which is a shame as this would be highly useful.

  • Reviewer Source 
  • Reviewed on 11/08/2019
Alena K.
Manager
Hospitality, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/02/2020

"Best program for the payment operations "

Pros: We use this program to take payments from our guests (I am the manager of a small Apart Hotel).
It was really easy to order all the equipment.
And also easy to configure and use.
You can make as many options of the service as you need, group them into the folders and also make a special button for the discounts.
It’s a really good program, because you can set also the different taxes for each position.
The sales reports are also very convenient and visual.
Money transfers to the bank account very quick (about 1-2 work days).
We enjoy this program and don’t want to change it for anything.

Cons: For our company everything is good.
It could be wonderful if you add an option to charge guests be credit cards before the check-in as a prepayment.

  • Reviewer Source 
  • Reviewed on 29/02/2020
Kirill K.
Head company director
Hospitality, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/03/2020

"Good product"

Pros: Easy to work. Easy to collect my money from it.

Cons: Really I did not have any situations which I don’t like in this product

  • Reviewer Source 
  • Reviewed on 01/03/2020
Karl G.
Manager
Gambling & Casinos, 13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    1/5
  • Ease of Use
    1/5
  • Features & Functionality
    1/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 15/09/2018

"needs much more programming"

Comments: Obviously they never talked people from from restaurant, bar or other gastronomy management. Even if they say they are a POS for gastronomy, they are programming something totally different.
All the reports you need are very difficult to find, or not available at all - most of the reports are not necessary at all.
We tested the program very intense and gave a lot of necessary feedback - but it dissapeared into the void.
The whole experience with iZettle Pro left us shaking our heads in disbelief.
STAY AWAY - it will eat a lot of your time.

Pros: They iZettle Go version is great - this review is about the iZettle Pro version

Cons: - very bad programming
- no helpful support
- no real time data available (you have to wait till the next evening till the program actualize data)
- if you use 2 or more terminals, they do not synchronize - this is ridiculous
- the also issued a iZettle PRO APP - it has no functions at all. You only see a total sum.
- they don't give you any information about their fee
- in general: no tax authority in the world will approve to this software!
(most of the programming worked in iZettle Go, but not in their professional version (where you have to pay per terminal).

  • Reviewer Source 
  • Reviewed on 15/09/2018