Who Uses This Software?

Small businesses of all sizes - Retail, Food Service, Non-profit Organizations, and Professional Services

Average Ratings

38 reviews
  • Overall 4 / 5
  • Ease of Use 4 / 5
  • Customer Service 4 / 5
  • Features 4 / 5
  • Value for Money 4 / 5

Product Details

  • Starting Price US$9.99/month
  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Documentation
  • Support 24/7 (Live Rep)

Vendor Details

  • Worldpay
  • http://www.worldpay.com
  • Founded 1997

About Worldpay

Whether youre selling in a store or on the road, our Point of Sale solutions make payment acceptance easy. They're incredibly quick to set up so you can take payments in seconds from all major credit and debit cards.
Accept card payments anywhere from your mobile device or counter.
Access transaction reports anywhere and anytime to understand your customers and manage your business.
Get help from our technical support team, where representatives are available 24/7.

Worldpay Features

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • eCommerce Integration

Worldpay Most Helpful Reviews

Great POS. Easiest to use by far!!!

Reviewed on 01/12/2017
Serina N.
COO
Automotive, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Ease of accepting the cards & then transitioning to the CHIP cards was superbly easy!

Pros: I like that the transactions usually run through very quickly. (I don't like it when my customer is having to wait on me.)
I like the newly integrated CHIP system. I like that I can assure them of a secure connection for the transaction.
The ease of reloading the transaction paper.
Auto print outs of the prior day are always ready to be filed when we get here of a morning.

Vendor Response

by Worldpay on 04/12/2017

Thanks for your feedback Serina. Glad to help your business grow!

CC processing companies aren't the cream of the crop, but WP is better to work with than most

Reviewed on 26/07/2018
Brad H.
Co-Founder/Chief Janitor
Restaurants
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Credit card processing platforms are somewhat of a commodity, so service is one of the big differentiators and we've been pleased with Worldpay's service and the ISO that we've worked with. They've been pretty straight forward with us and been able to resolve any issues we've had which we've been happy about.

Pros: Their customer service has been good at handling issues we've had. I've known many people using First Data and other processors to have issues with Customer service. Also, we have a good price with them which makes it attractive for us.

Cons: We wanted to do some pretty technical things with them but some of their tech and integrations were a bit outdated and limited what we could do. So we had to settle for a less than ideal solution. But most people aren't trying to do as complex of things as we were so probably not an issue for 99% of businesses looking at world pay.

The system works well most of the time, but has glitches.

Reviewed on 16/11/2017
Linda P.
CEO
Hospitality, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Decent pricing, good customer reprensentative

Pros: It's pretty easy to use for our servers and managers. My contact person Matt Palenschatt is wonderful and always responds to my problems quickly and even on weekends!

Cons: That it has glitches, like sometimes it won't read chip credit cards, then if we use the swipe function if the swipe function and the customer disputes the card we get stuck with paying for the dispute even if it's bogus

Vendor Response

by Worldpay on 17/11/2017

Thanks for your feedback Linda!

We have had only a few issues with the system, and the customer service was able to guide us through

Reviewed on 27/11/2017
Dr. vincent P.
Owner
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Ease of use and accesibility

Pros: Accessibility from any computer or mobile device, can recharge an account from a previous transaction, and and refund an account quickly and easily.

Cons: Cannot look at the same card/acct transactions over the course of the year, useful for a patient's Health Savings Account. We understand we could set up a recurring payment account, but we are unsure how to do that.

Vendor Response

by Worldpay on 29/11/2017

Thanks for your feedback Dr. Vincent. Glad to help your business grow!

Not sure why a CSM has to call me to offer a better rate. We are a platinum customer!

Reviewed on 27/11/2017
Stacey A.
Owner
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: The server never goes down so our processing goes smoothly day in and day out. When we call in and have an under charge or over charge, we are walked through and able to process a debit/credit right away.

Cons: We might need new terminals but how would we know? Would love to have a dedicated CSM so we have a point of reference.

Vendor Response

by Worldpay on 28/11/2017

Thanks for your feedback Stacey.We will have someone from Customer Service reach out to you soon.

Glad to help your business grow!

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