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United Kingdom Local product
ClarusWMS

ClarusWMS

United Kingdom Local product

What is ClarusWMS?

Get ready to take your business to the next level with Clarus WMS!

Our innovative and customisable warehouse management system is designed to help you efficiently manage your operations. With real-time visibility of your entire inventory across all locations, you'll have the power to grow and automate your business.

Our cloud-based system offers endless integration possibilities, so join our fast-growing customer base and get excited to see the amazing results for yourself!

Who Uses ClarusWMS?

3PL / 4PL, logistics providers, manufacturers, retailers, wholesalers, and distributors can benefit from the increased efficiency and accuracy that Clarus WMS provides.

ClarusWMS Software - 2D and 3D Warehouse Map
ClarusWMS Software - Stock Datagrid

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Reviews of ClarusWMS

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.4
Features
3.9
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
53%
4
26%
3
16%
2
5%
Ryan
Head of IT & WMS in UK
Logistics & Supply Chain, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

rr

5.0 2 years ago

Comments: In a short space of time, fantastic experience with Clarus, they're reactive, always find a solution, system works great, very flexible and advanced compared to older systems.

Pros:

WS were attracted to the product due to its cost, flexibility, implementation times, Clarus's vision, cloud solution and more.

Cons:

The import process needs improving as the reason codes within the system takes up sufficient time trying to find the solution as they either don't make sense or are unreadable by an end user.

Clarus Software Response

last year

Hi Ryan, Thank you for taking the time to share your positive experience with Clarus WMS. I'm so glad to hear that you had a fantastic experience with our team and that our system was able to meet your expectations. At Clarus WMS, we always strive to provide our customers with the best service possible, and it's great to know that we were able to be responsive, flexible, and advanced in meeting your needs. Your feedback is much appreciated and serves as a reminder to us that we're on the right track. Thank you for choosing Clarus, and we look forward to continuing to provide you with top-notch service. Best regards, Craig at Clarus WMS

Matthew
Managing Director in UK
Logistics & Supply Chain, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Clean and uncomplicated system

5.0 last year

Comments: Our experience with Clarus has been excellent. The system has saved us a great deal of time and overhead, especially compared to our previous self-hosted solution. The user-friendly interface and streamlined processes have made our warehouse management more efficient than ever. Overall, we highly recommend Clarus to anyone looking for a reliable, easy-to-use and full-featured warehouse management system.

Pros:

The UI is very unfussy and user-friendly, making it easy for our team to get up to speed quickly. The system speed is lightning fast, allowing us to process orders efficiently. Deployment was a breeze, and we had fantastic engagement from the senior team at Clarus throughout the implementation process. The incorporation of Intercom for guides and help via instant chat is particularly helpful.

Cons:

Clarus is a solid warehouse management system, but it would benefit from more integrations with tools like PowerBI and Zapier. The system's reporting and labeling could also be more configurable to better suit our specific needs. While the side menu is functional, it could be made more user-friendly, perhaps with the addition of a full application menu landing page. Overall, with these improvements, Clarus could become an even more valuable asset to our warehouse management processes.

Clarus Software Response

last year

Thank you for taking the time to share your experience with Clarus. We're thrilled to hear that our software's UI is unfussy and user-friendly, making it easy for your team to get up to speed quickly. We take pride in providing top-notch engagement and support to our users, and we're glad that our senior team was able to assist you throughout the implementation process. We appreciate your feedback about the need for more integrations with tools like PowerBI and Zapier, as well as the need for more configurable reporting and labeling. Our team is always looking for ways to improve our software, and we're actively working on expanding our integrations to better suit our users' needs. We also appreciate your feedback about the side menu, and we'll take it into consideration as we continue to improve our software. Thanks again for choosing our software, and we look forward to continuing to serve your warehouse management processes in the future.

Paul
Logistics Manager in UK
Printing, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Has the potential to be great but needs refining.

3.0 7 months ago

Comments: So far, the parts that work, work well. This has taken a long time to get where we are, in this is unfortunately due to the complicated system. There should be a simplistic view as well as and advanced view to slim down necessary options. Also when we need processes changed that work for ourselves this has proven to be lengthy process. As above though, we are in the infancy of using this product so hopefully in time we can iron those out.

Pros:

It has the potential to really be a great system. Has lots of information that shows you transactions. Has integrated so far with our current systems.

Cons:

There's a lot of confusion with how things are worded with titles etc. Not an easy system to just pick up and use. It takes a long time to get changes implicated that we need. We are in the infancy of this at our site though so hopefully in time this can be improved on.

Clarus Software Response

5 months ago

Hello Paul, Thank you for taking the time to share your thoughts with us. We truly value feedback from our users, and we're eager to learn how we can make your experience even better, aiming to elevate that 3-star review to a stellar 5-star rating. I'm excited to inform you that we're currently in the process of revamping our reporting feature, and enhancing the overall usability of our system is a top priority for us in the first quarter of the year. Keep an eye out for the upcoming update in January; we think you'll be pleased with the improvements! If you have more specific insights or suggestions, please don't hesitate to reach out to me personally. I'd be delighted to schedule a brief 5-10 minute feedback call to delve deeper into your thoughts. You can reach me at [email protected]. Best regards,

Paige
Stock & Systems Supervisor in UK
Warehousing, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Stock & systems

5.0 last year

Comments: great

Pros:

Really user friendly, simple & effective in all areas. Some features are not yet deployed here eg. PI cycle countsgood overview screens for quick system navigationeasy to train with the use of support/

Cons:

not great user/audit tracking. Can not see who/when a SKU / set up has been updatedalthough they are quick to respond, sometimes Clarus support are not completely effective at answering my query or problem. Most of the time they need a live example which we are unlikely unable to provide due to the fast paced nature of our business.

Clarus Software Response

last year

Thanks for taking the time to review Clarus. We're pleased to hear that you find our software really user-friendly, simple, and effective in all areas, and that the overview screens make for quick system navigation. It's great to know that our support has been helpful in training, and we appreciate your feedback on PI cycle counts. We understand your concerns about user/audit tracking and the inability to see who/when an SKU/setup has been updated. Our team is always looking for ways to improve our software, and we're actively working on addressing these concerns. We appreciate your feedback on our support team, and we'll continue to work hard to ensure that our team is effectively addressing your queries and problems. Thanks again for choosing our software, and we look forward to continuing to serve your warehouse management needs in the future.

Lucy
Planning Manager in UK
Food Production, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Clarus Review

4.0 12 months ago

Comments: Generally Clarus is easy to use and gives us good visibility of our stocks and the status of our orders.

Pros:

Good visibility of our stocks and the status of our orders.Variety of reporting which meets our needsTransactions function is very useful for stock investigations.

Cons:

-- On the Run section of My Reports, the visibility of the date fields is limited and it is frustrating that you cannot see the full field. This can lead needing to run the reports more than once to get the correct setting. When we first started using Clarus this was not an issue, but an update has made this worse.-- There is little instruction on how you can customise reports or views so that they are permanently set on your account. Does this impact others? Conversations with the help chatbot indicate that this is not possible, but it would be good to have some clarity on this and what is possible.-- Stocks are not automatically placed on hold as they go passed their BBD. This has been a requested amend over 18 months ago.

Clarus Software Response

11 months ago

Thanks for your feedback. We're sorry for the inconvenience caused. We'll consider your suggestions to improve the features in the future updates. Our team is working on the automatic hold on stocks issue. Thank you for choosing Clarus WMS.