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What is ClarusWMS?
Get ready to take your business to the next level with Clarus WMS!
Our innovative and customisable warehouse management system is designed to help you efficiently manage your operations. With real-time visibility of your entire inventory across all locations, you'll have the power to grow and automate your business.
Our cloud-based system offers endless integration possibilities, so join our fast-growing customer base and get excited to see the amazing results for yourself!
Who Uses ClarusWMS?
3PL / 4PL, logistics providers, manufacturers, retailers, wholesalers, and distributors can benefit from the increased efficiency and accuracy that Clarus WMS provides.
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ClarusWMS
Reviews of ClarusWMS
Easy to use and effective
Comments: Overall experience has been really good, with some huge improvements seen through development within the last 12 months.
Pros:
Compared to previous WMS systems I have used, Clarus is simple and easy to use without over complicated processes.
Cons:
Reporting within Clarus has a wide range of reports available to suit all customer needs with some great detail. To format these reports is slightly complicated and you are not able to share reports created with others to enable them to have the same reports available.
Clarus Software Response
last year
Thank you for sharing your thoughts on Clarus WMS! We're thrilled to hear that you find it easy to use and effective. We've noted your feedback about reporting, and we're actively working on making it even better. We understand the importance of formatting and sharing reports, and we're committed to improving these aspects for a more user-friendly experience. Your input is valuable to us, and we're here to support your warehouse management needs. If you have more suggestions or specific requirements, please don't hesitate to reach out. We appreciate your partnership!
Alternatives Considered:
rr
Comments: In a short space of time, fantastic experience with Clarus, they're reactive, always find a solution, system works great, very flexible and advanced compared to older systems.
Pros:
WS were attracted to the product due to its cost, flexibility, implementation times, Clarus's vision, cloud solution and more.
Cons:
The import process needs improving as the reason codes within the system takes up sufficient time trying to find the solution as they either don't make sense or are unreadable by an end user.
Clarus Software Response
2 years ago
Hi Ryan, Thank you for taking the time to share your positive experience with Clarus WMS. I'm so glad to hear that you had a fantastic experience with our team and that our system was able to meet your expectations. At Clarus WMS, we always strive to provide our customers with the best service possible, and it's great to know that we were able to be responsive, flexible, and advanced in meeting your needs. Your feedback is much appreciated and serves as a reminder to us that we're on the right track. Thank you for choosing Clarus, and we look forward to continuing to provide you with top-notch service. Best regards, Craig at Clarus WMS
Has the potential to be great but needs refining.
Comments: So far, the parts that work, work well. This has taken a long time to get where we are, in this is unfortunately due to the complicated system. There should be a simplistic view as well as and advanced view to slim down necessary options. Also when we need processes changed that work for ourselves this has proven to be lengthy process. As above though, we are in the infancy of using this product so hopefully in time we can iron those out.
Pros:
It has the potential to really be a great system. Has lots of information that shows you transactions. Has integrated so far with our current systems.
Cons:
There's a lot of confusion with how things are worded with titles etc. Not an easy system to just pick up and use. It takes a long time to get changes implicated that we need. We are in the infancy of this at our site though so hopefully in time this can be improved on.
Clarus Software Response
last year
Hello Paul, Thank you for taking the time to share your thoughts with us. We truly value feedback from our users, and we're eager to learn how we can make your experience even better, aiming to elevate that 3-star review to a stellar 5-star rating. I'm excited to inform you that we're currently in the process of revamping our reporting feature, and enhancing the overall usability of our system is a top priority for us in the first quarter of the year. Keep an eye out for the upcoming update in January; we think you'll be pleased with the improvements! If you have more specific insights or suggestions, please don't hesitate to reach out to me personally. I'd be delighted to schedule a brief 5-10 minute feedback call to delve deeper into your thoughts. You can reach me at [email protected]. Best regards,
Stock & systems
Comments: great
Pros:
Really user friendly, simple & effective in all areas. Some features are not yet deployed here eg. PI cycle countsgood overview screens for quick system navigationeasy to train with the use of support/
Cons:
not great user/audit tracking. Can not see who/when a SKU / set up has been updatedalthough they are quick to respond, sometimes Clarus support are not completely effective at answering my query or problem. Most of the time they need a live example which we are unlikely unable to provide due to the fast paced nature of our business.
Clarus Software Response
2 years ago
Thanks for taking the time to review Clarus. We're pleased to hear that you find our software really user-friendly, simple, and effective in all areas, and that the overview screens make for quick system navigation. It's great to know that our support has been helpful in training, and we appreciate your feedback on PI cycle counts. We understand your concerns about user/audit tracking and the inability to see who/when an SKU/setup has been updated. Our team is always looking for ways to improve our software, and we're actively working on addressing these concerns. We appreciate your feedback on our support team, and we'll continue to work hard to ensure that our team is effectively addressing your queries and problems. Thanks again for choosing our software, and we look forward to continuing to serve your warehouse management needs in the future.
Clarus Review
Comments: Generally Clarus is easy to use and gives us good visibility of our stocks and the status of our orders.
Pros:
Good visibility of our stocks and the status of our orders.Variety of reporting which meets our needsTransactions function is very useful for stock investigations.
Cons:
-- On the Run section of My Reports, the visibility of the date fields is limited and it is frustrating that you cannot see the full field. This can lead needing to run the reports more than once to get the correct setting. When we first started using Clarus this was not an issue, but an update has made this worse.-- There is little instruction on how you can customise reports or views so that they are permanently set on your account. Does this impact others? Conversations with the help chatbot indicate that this is not possible, but it would be good to have some clarity on this and what is possible.-- Stocks are not automatically placed on hold as they go passed their BBD. This has been a requested amend over 18 months ago.
Clarus Software Response
2 years ago
Thanks for your feedback. We're sorry for the inconvenience caused. We'll consider your suggestions to improve the features in the future updates. Our team is working on the automatic hold on stocks issue. Thank you for choosing Clarus WMS.
Rivermill
Comments: better independent access to order traceability
Pros:
Clear goods in and order traceability and real time view
Cons:
Search features are awkward and tricky to get right to get to exact data required . Rapid navigation between orders is not quick
Clarus Software Response
2 years ago
Hey there! Thanks for sharing your thoughts. It's great to hear that the goods in and order traceability features are clear and helpful, with real-time visibility. I understand the search features can be tricky, and rapid navigation between orders could be improved. But it's fantastic that the system provides better independent access to order traceability. If you have more insights or questions, feel free to share. We're here to help!
Daily user
Comments: For what I need it's fine.
Pros:
I can amend it as I need even if I am 3rd party user. Also like to see transaction live.
Cons:
Still not able to set my own view. Also when filtering stock for 1 product, sum of stock quantities would be great to see. Horrible thing is that if the view is for 25 or more lines and scrolling down in stock view column labels are moving as well so don't know what each column is!
Clarus Software Response
2 years ago
Thank you for your feedback. We're glad you find our platform flexible and enjoy the live transaction view. We apologise for the inconvenience caused by the inability to set your own view and the lack of the feature to show the sum of stock quantities. We'll consider your suggestions for future updates. We'll also take note of the issue you experienced with the column labels moving when scrolling down in the stock view. Thank you for choosing Clarus WMS. We appreciate your business and value your feedback.
Clean and uncomplicated system
Comments: Our experience with Clarus has been excellent. The system has saved us a great deal of time and overhead, especially compared to our previous self-hosted solution. The user-friendly interface and streamlined processes have made our warehouse management more efficient than ever. Overall, we highly recommend Clarus to anyone looking for a reliable, easy-to-use and full-featured warehouse management system.
Pros:
The UI is very unfussy and user-friendly, making it easy for our team to get up to speed quickly. The system speed is lightning fast, allowing us to process orders efficiently. Deployment was a breeze, and we had fantastic engagement from the senior team at Clarus throughout the implementation process. The incorporation of Intercom for guides and help via instant chat is particularly helpful.
Cons:
Clarus is a solid warehouse management system, but it would benefit from more integrations with tools like PowerBI and Zapier. The system's reporting and labeling could also be more configurable to better suit our specific needs. While the side menu is functional, it could be made more user-friendly, perhaps with the addition of a full application menu landing page. Overall, with these improvements, Clarus could become an even more valuable asset to our warehouse management processes.
Clarus Software Response
2 years ago
Thank you for taking the time to share your experience with Clarus. We're thrilled to hear that our software's UI is unfussy and user-friendly, making it easy for your team to get up to speed quickly. We take pride in providing top-notch engagement and support to our users, and we're glad that our senior team was able to assist you throughout the implementation process. We appreciate your feedback about the need for more integrations with tools like PowerBI and Zapier, as well as the need for more configurable reporting and labeling. Our team is always looking for ways to improve our software, and we're actively working on expanding our integrations to better suit our users' needs. We also appreciate your feedback about the side menu, and we'll take it into consideration as we continue to improve our software. Thanks again for choosing our software, and we look forward to continuing to serve your warehouse management processes in the future.
Ok but not always the easiest to use
Comments: ok but could be better
Pros:
The real time visibility, fairly intuitive.
Cons:
Functionality seems to vary day to day.Report pages where half the fields you need to fill in for option values are not visible is annoying.unable to save your own templates.unable to sort frequently used reports.unable to have duplicate PO's - our customers have these so daily it is an issue.
Clarus Software Response
2 years ago
Thank you for sharing your experience with our product. We're glad to hear that you find the real-time visibility intuitive, but we're sorry to hear that you're experiencing some difficulties with the functionality. We appreciate your feedback regarding the fields and templates, sorting reports, and duplicate PO's. Our team is always working to improve our product and make it more user-friendly, and we will take your suggestions into account as we continue to make updates. Thank you for choosing our product and for providing valuable feedback.
Clarus review
Pros:
Once you get into the program and understand it, it is relatively straightforward to use.
Cons:
The lack of integration between our existing software is problematic. The tabs aren't exactly clear and very fiddly. It's not the most intuitive or user friendly app and takes a long time to understand.
Clarus Software Response
2 years ago
Thank you for taking the time to share your experience with our product. We're happy to hear that you find the program relatively straightforward to use once you understand it. However, we apologise for any inconvenience caused by the lack of integration believe me, we are working on some exciting changes to this area as well as our overall UX. Our team is always working to improve our product's usability and user-friendliness, and we appreciate your feedback as it helps us identify areas where we can improve. If you have any additional suggestions or concerns, please don't hesitate to reach out to our customer support team. Thank you for choosing our product.
Flexible, cost effective warehouse management solution
Comments: Very reliable and efficient user experience with excellent support.
Pros:
Ease of use, flexible integration options, access to comprehensive APIs
Cons:
No comprehensive stock taking functionality.
Clarus Software Response
2 years ago
Thanks for taking the time to review our software - we're thrilled to hear that you're finding it easy to use and flexible, with access to comprehensive APIs that make integrating it with other tools a breeze. We understand your frustration with the lack of comprehensive stock taking functionality. While this feature isn't currently available, our team is always looking for ways to improve and add more value for our users. Rest assured that we're taking your feedback seriously and will keep working hard to make our software even better. We're glad to hear that you've had a reliable and efficient user experience with our software, and that our support team has been able to provide you with excellent assistance. We take pride in offering top-notch support to our users, and we're committed to being there for you whenever you need us. Thanks for choosing our software, and we look forward to serving you in the future!
Further development needed
Pros:
Clarus is user friendly and I like that you can have multiple windows open at one time.
Cons:
The loading is very slow and if looking at multiple lines the system crashes.
Clarus Software Response
2 years ago
Thanks for leaving us a review - we're happy to hear that you're finding our software user-friendly and appreciate the ability to have multiple windows open at the same time. However, we're sorry to hear that you've experienced slow loading times and crashes when looking at multiple lines. That's definitely not the experience we want our users to have, and we understand how frustrating it can be. We take this feedback seriously and our team is actively working to address any performance issues and optimise our software to ensure that you have a seamless experience. Thanks again for choosing our software, and please don't hesitate to reach out to our support team if you have any further feedback or issues.
Easy to use
Pros:
Very clear, self explanatory when using.
Cons:
nothing at all, easy to use so there wasn't any down side to it
Clarus Software Response
2 years ago
Thank you for taking the time to review Clarus. We're thrilled to hear that you find our software very clear and self-explanatory when using. It's great to know that our software has been easy for you to use without any downsides. Thanks again for choosing our software, and we look forward to continuing to serve your warehouse management needs in the future.
ClarusWMS review
Pros:
Ease of use compared to previous WMS provider. Graphics are clean and clear, and the layout is simple to follow.
Cons:
Scheduled reporting is quite limited, and any additional reports that aren’t included as standard need to be requested from the Clarus Support team.
Clarus Software Response
2 years ago
Thanks for taking the time to leave us a review! We're excited to hear that you're finding our software easy to use, with clean graphics and a straightforward layout. We totally get what you mean about scheduled reporting being a bit limited and needing to request additional reports from our support team. We hear you, and we're constantly working to improve our platform and make it even more awesome for our users. So please don't hesitate to reach out to our Clarus Support team with any requests or suggestions you may have - we're all ears! Thanks for choosing Clarus, and we can't wait to keep making your experience even better!
Clarkson Review
Pros:
large pick operations ability to operate.
Cons:
Adaptors to link direct to automation, Voice pick and AGVs.
Clarus Software Response
last year
Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciate the capabilities of our pick operations. Your input on adaptors and the direct link to automation, Voice pick, and AGVs is invaluable. We're continuously working on improving our features and will take your suggestions into account.
Using Clarus for storage warehouse
Comments: Ease of use, overall
Pros:
Clarus is very user friendly and easy to navigate, great for everyday use
Cons:
nothing, the layout of the system is great and very easy to use
Clarus Software Response
2 years ago
Thank you for taking the time to leave us a review. We're thrilled to hear that you find our software very user-friendly and easy to navigate, making it great for everyday use. It's great to know that our efforts to create an intuitive and user-friendly platform are paying off for our users. We're delighted to hear that you have no complaints about the layout of the system, and that you find it great and very easy to use. We'll keep working hard to maintain this level of excellence and provide you with the best possible experience. Thanks again for choosing our software, and we hope to continue to serve your needs in the future.
Efficient
Comments: Makes my job easier and more efficient so i can utilize my time on other jobs
Pros:
very easy to use. customer support very helpful
Cons:
not being able to amend once sent. Needs more functions.
Clarus Software Response
2 years ago
Thank you for taking the time to share your feedback with us. We're thrilled to hear that our product has made your job easier and more efficient, and that our customer support team was helpful. We appreciate your suggestions for additional functions and will keep them in mind as we continue to improve our product. We apologise for any inconvenience caused by the inability to amend once sent, and we'll work to address this in the future. Thanks again for choosing our product!
The best WMS i have ever used
Comments: Really enjoyable was great learning of the team and [sensitive content hidden] is always there if you need anything great guy!
Pros:
Everything is very self explanatory and easy to follow. Easy to pick up when training
Cons:
If i am honest there isn`t much I don`t like. If i come across a stumbling block it gets sorted or explained very quickly
Clarus Software Response
2 years ago
Thank you for your positive review of our WMS! We're thrilled to hear that you found it easy to use and effective in your work. We appreciate your honesty in saying there's little you don't like about it. If you ever encounter any issues, please don't hesitate to reach out to us for assistance. We value your business and look forward to continuing to provide you with an excellent experience.
Excellent and very flexible system with solid team behind it
Comments: Solid and reliable system implemented by a very experienced team. It became core part of our business
Pros:
Order picking process and all the safety processes that minimise potential for mistakes. Goods in/out features allow us to keep control of the stock.
Cons:
Learning curve as always with new system.
Clarus Software Response
2 years ago
Thank you for taking the time to review Clarus. We're pleased to hear that our order picking process and safety processes have been helpful in minimising potential mistakes, and that our goods in/out features have allowed you to keep control of your stock. We appreciate your feedback on the learning curve associated with a new system, and we're glad that our experienced team was able to help implement the system as a core part of your business. Thanks again for choosing our software, and we look forward to continuing to serve your warehouse management needs in the future.