--- description: Discover the benefits and disadvantages of Dentally. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dentally Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Dental Software](/directory/20027/dental/software) > [Dentally](/software/153816/dentally) # Dentally Canonical: https://www.capterra.co.uk/software/153816/dentally Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/153816/dentally?page=2) > Market-leading cloud-based practice management software designed in collaboration with dentists. > > Verdict: Rated **3.6/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Dentally? Dentally supports practices of all sizes, from private to NHS and mixed, with tools and plans tailored to your unique needs - whether you're a one-surgery start-up or a multi-site business. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 18 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.4/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Dentally - **Founded**: 2014 ## Commercial Context - **Starting Price**: £50.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom ## Features - Appointment Management - Charting - Client Management - Confirmations/Reminders - Imaging and X-rays - Medical Billing - Patient Records Management ## Support Options - Chat ## Category - [Dental Software](https://www.capterra.co.uk/directory/20027/dental/software) ## Alternatives 1. [CareStack](https://www.capterra.co.uk/software/176206/carestack) — 4.8/5 (198 reviews) 2. [Adit](https://www.capterra.co.uk/software/208534/adit) — 4.7/5 (272 reviews) 3. [BestoSys](https://www.capterra.co.uk/software/144398/bestosys) — 4.8/5 (293 reviews) 4. [Practice-Web](https://www.capterra.co.uk/software/48192/practice-web-dental) — 4.9/5 (115 reviews) 5. [Curve Dental](https://www.capterra.co.uk/software/98688/curve-dental-hero) — 4.4/5 (285 reviews) ## Reviews ### "DO NOT USE DENTALLY" — 1.0/5 > **Peter** | *3 December 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: We haven't started using them so no idea what it does. I heard it was accessible from home (not sure why it would be important) and it wasn't horrible to use but haven't seen it yet. > > **Cons**: Once they have the contract signed, they stop answering your emails. No training provided. Not even an ackowledgement of receipt of your emails. Zero support and they literally lie to your face. > > Absolute nightmare. First: "I am concerned about business confidentiality - I am afraid you will steal my data and use it against me." "Oh, \[sensitive content hidden\], everyone does that" Sic. (\[sensitive content hidden\] no idea about his surname.) Our sister practice signed up sooner and were told they could use the x-ray programs with dentaly. Absolute lie - they had to buy their software and could not use x-rays for days. Every time they need help, they are sent templates - but zero support with actual problems. I was told I needed a meeting (zoom) with God knows whom. It cannot be done other way. I asked repeatedly for written instructions and guidelines. My emails are not even acknowledged and was only sent - one generic template (about what tablet is supported - if my current one is one of them is not mentioned). My employer (the guy who signed the contract) has asked multiple times about the above x-ray software - and zero reaction. What can we expect after we give up our current software? I cannot sleep at night and from my colleague I gather they have no telephone assistance - "figure it out yourself". And I repeat - I haven't even seen the actual platform. ----- ### "Dissapointed" — 1.0/5 > **Andreea** | *14 October 2025* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: When Dentally worked before the update, it was easy to use, quick to navigate, and had a clean, simple layout that made daily tasks efficient. It was reliable for booking, charting, and patient management without constant frustration. > > **Cons**: Since the recent update, everything feels messy and unnecessarily complicated. The interface is slower, harder to navigate, and many simple features are now buried or confusing to access. It’s made routine tasks more time-consuming and frustrating. > > Dentally used to be a decent and reliable system, but since the recent update, everything has gone downhill. The new layout is confusing, slower, and unnecessarily complicated. Tasks that used to take a few clicks now feel like a struggle to complete. It’s become much harder to navigate, and the overall user experience has definitely worsened. The update seems to have made things look “newer,” but in reality, it’s just made the software frustrating to use. I really hope they listen to feedback and bring back the simplicity that actually worked. ----- ### "Great idea, poor implementation. Non existent support." — 2.0/5 > **Ismail** | *29 June 2024* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Has alot of features and alot of great 'ideas' but thats where it all ends > > **Cons**: No telephone number for support. Web support like talking to a bot. Paid a fortune for them to convert from another software, they didnt make recalls so diary went dead, didnt copy notes properly heck no idea what they did do. No support to get it fixed. The recall email they made me to send to patients had a placeholder for a logo rather than my actual logo and link on email to book went to a cannot be displayed random sandbox page. Incompetence doesnt end there, reported fault (painstaking process) after 3 weeks still notnl fixed so had to fix it myself. Bloody useless. Avoid > > Bad, very bad, awful. Switched on promise of a dream of lots features sold short Full of bot walls to get to real staff and incompetence even when you do. If you have a business to run ans dont have 24 hours a day to chasw their incompetance avoid. Sales rep lied about features saying pt able to book treatment appointments online and various other stuff all lies. To accountability when i asked about those features to after sales support ans they say doesnt exist ----- ### "Dentist/ practice owner" — 1.0/5 > **Justyna** | *18 June 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: There is nothing I like about Dentally at the moment. I am the new user and I find it complicated, not accurate with the migration of the data from the previous system we had (R4) and chaotic (codes for pricing)- I spend 5h daily to tidy up codes- dentally is not very responsive and I cannot see changes I made immediately but after at least 24h- absolutely a nightmare\!\! > > **Cons**: No immediate response from the system. Difficult to customise price codes. No support- I feel abandoned once we purchased the system. Online chat- not competent staff > > I hate dentally. I regret we bought it. I miss R4. I would not recommend this software. I have to find answers alone- no support\!\! ----- ### "Very happy customer" — 5.0/5 > **Laura** | *18 November 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: so easy to use and easy to follow instructions should I have any trouble > > **Cons**: would like to add images to the emails better > > very happy enjoy the 1 to 1 meetings with \[sensitive content hidden\] ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/153816/dentally?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/153816/dentally) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | it | | ----- ## Structured Data